Hi allWe are currently going thru our technical service offering and dynamic CI group creation process and we are getting a lot of feedback from our end users that the offering is not viewable thru an Infrastructure CI form. I understand that since t...
Hello Everyone, There was a CI called X in Hyper-V-Server with serial number 123, And another CI in windows server class having CI name X with different serial number 456. Now we trying to import data using Integration hub for windows class having X ...
Hello, I got a question from our team managing our AWS environment. We are working on implementing the AWS service graph connector. They are worried that running a discovery against our accounts and instances could cause performance issues. Is there ...
I am seeing a record where the Created time is a day later than the Update time, and the Created By, Updated, and Updated by fields are empty. Based on what I think those fields are supposed to represent, how could those fields ever be in that state?
I do not want to allow user to press order now until one of the field in catalog item is populated.I am struggling in client script where I have to only allow users to press order now until few fields gets populated.How can I do that?
When searching for a user in any task you used to be able to select their name in assigned to and click the search button in assignment group and only the groups, they are in would show up. This is not working anymore. It is now showing all groups is...
Hello, We have a few devices that outside of ServiceNow Discovery take over 2 hours to finish replying to a command line SNMP Walk. When trying to run discovery on them the default SNNP configuration fails to find any OIDs before the timeout. I've tr...
I have a custom table extended from cmdb_ci. The users of this table need to be able to manually enter partial IP addresses (3 octets) into the IP Address field, but receive a data validation error when doing so. I have done some research and found ...
I have what seems like a simple task that should have an obvious solution, but I'm not understanding how to get at it, correctly.The need: report on Configuration Items by the number of Incidents it's associated with (Configuration Item field on Inc...
How to build a query to get the currently running DB processes (SQL).
Hi, Our Database team is updating the SQL Database to 2022. We would like to know does SG SCCM 3.3.0 and above support the SCCM SQL Data base 2022. I could not find any compatibility document from SNOW team for SGSCCM.If any of came through does docu...
Hi All,Trying to discover an F5 node on our system, attempting to use SSH to pull back the TLS certs for the Certificate Management function, however on checking the JavascriptProbe input I'm getting the following error:output>Syntax Error: unexpecte...
basic thing to know in sevicenow,clock in,mapping,now to navigate around the platfom
I can only imagine the solution to be a custom field on the form. Just want to see if anyone has a best practice for this.
