Hi guys,I Have one LCS INC which is not getting discovered in cmdb_ci_vm_instance table and for this INC i checked in command prompt ping display name but i couldn't find IP address i'm getting this error like "ping request couldn't find" is there a...
Hi All, We need to restrict the other records to be updated with same display name and different serial numberScenario:In catalog item, we have a variable field which is reference field which gets the record from hardware table.If we select any recor...
Hi team, How to copy Configuration item and Assigned to filed values from Request Item to Catalog task using the workflow. Regards,Mahesh.
Hi Experts,We are on Utah version, and we are seeing that the VM instance records which are updated by discovery are showing install status for VM instances as "retired" and Operational status as "6", which means in stock.After checking with the infr...
I have installed Service graph connector for sccm and intune in my client dev instance. I noticed the intune connector feeds data to computer, software and other tables. I need intune to feed data to cmdb_ci_comm (Communication Devices) tables. We ar...
Hi community;I want to understand the complete architecture of CMDB, and if we want to use service Mapping, how we can customize according to clients services requirement.
Hi We have modified the 'Windows Identity - Hardware Information' pattern to return Win32 BIOS value as the first valid SN value - however this supports only one type of our HW (IBM). Such that all the HW with a SN value in this space is all being o...
I'm not sure how to solve this problem. I have tried so many things. When ‘Support group’ is available in the selected Service, then populate the ‘Assignment group’ field with it. An information message will be displayed under the ‘Assignment group...
Hi all,I wondering if there is a Service Graph Connector or other Integration we can use to get the location data from Cisco Switches (I see a Service Graph for Meraki, but will this will work for standard Cisco Switches?).
Are there official definitions for what a relationship type actually means? Personally, I see a difference between Consumes, Depends on and Contains but others I talk to use them interchangeably. ConsumesTakes from the other, data, instructions, et...
Hi guys,Hardware models and computer model which under comes under product catalog both are same or different ,How to Create a new Computer Model IDsLenovo ThinkStation P360Lenovo ThinkStation P360 Ultra Can you please assist me.Thanks in advance.
Hi , Am looking for attribute comparation details for both applications BMC Remedy CMDB Vs Servicenow CMDB. Example : In remedy Eq admin attribute is equal to Support group in Servicenow. Like this all attributes data is anyone have?
Hi all, I am trying to determine how I can remove the use of a credential for particular IPs. We have databases that don't have the ServiceNow MID Server service account on them, however we still want to discover them. I am trying to find a way where...
Hi guys, I am after a little advice around mapping database CIs to application services. We recently mapped 120 SQL servers (windows servers) to application services during one of our first iterations of creating a meaningful CMDB. These windows ser...
