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AVS Discovery

Currently I`m trying to discover a vCenter that has been migrated to AVS (Azure VMware Solution).I`m getting response on from port 443. Microsoft reject to open 9443 or 5480 ports. Is there any specific way to discovery the vCenter in Azure? 

Most recent discovery - CMDD

Hi,   I have a question regarding "Most recent discovery", when I take the list of Windows servers and filter them out by most recent discovery as the last 90 days, we see more than 300 + servers filtered out and showing as "not discovered for years"...

Paulsylo by • Tera Sage
  • 1461 Views
  • 4 replies
  • 1 helpfuls

Data sync issue in Microsoft Intune and ServiceNow Integration

Hi,We have installed "Service Graph Connector for Microsoft Intune" plugin in our instance for getting the data from Intune to ServiceNow. While testing, we faced below issue.1- Once we get the software information in ServiceNow, After that if any up...

Mehak1 by • Giga Expert
  • 1917 Views
  • 3 replies
  • 0 helpfuls

Exchange Online Mailboxes in the CMDB?

Hello, i checked the docs but could only find Exchange Online Integration stuff for SAM.Is there an out of the box solution to discover exchange online mailboxes and creat CIs for each mailbox with size and userinformation in the CMDB? Thanks in adva...

Tone1 by • Tera Guru
  • 1599 Views
  • 7 replies
  • 0 helpfuls

Resolved! Tables related to ITOM

Hi. Could I know exactly which tables are related exclusivelly with ITOM process (non shared with ITSM, as example... only related to ITOM). I just requested a development instance in developer's web and install everything but ITOM-related plugins, b...

Router Vs IP Router in CMDB

In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also which one to be used to populate CMDB and which sh...

Rahul Gaur by • Tera Expert
  • 2070 Views
  • 2 replies
  • 0 helpfuls

Difference Between Switches and IP Switches in CMDB

In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also, which one to be used to populate CMDB and which s...

Rahul Gaur by • Tera Expert
  • 3540 Views
  • 2 replies
  • 2 helpfuls

Resolved! Service Graph Connector for SCCM - Multiple SCCM Databases - IRE

We are migrating SCCM 2016 to Service graph connector for SCCM and we have multiple SCCM databases. Resource ID (correlation ID) is unique to a SCCM database. However, we may have same resource ID in other databases.Service graph connector for SCCM w...

Gnanendra by • Tera Contributor
  • 2542 Views
  • 3 replies
  • 1 helpfuls

In the CMDB Dashboard CMDB Health percentage is not showing.

1.In My CMDB Health in the CMDB Dashboard CMDB Health percentage is not showing After execution of CMDB Health Dashboard Scheduled Jobs.2.But after execution CMDB Health Dashboard Scheduled Jobs  Cmdb Relationship percentage is poplating, please find...

IH ETL running unable to preview data

Good evening all. I got a very weird issue. I create a data source with action , return nested data and test all seem ok.  But when I try to use ETL to load the data , i got error says Error load this transfer map.   check the import set, it got canc...

KeweiZ by • Tera Contributor
  • 2517 Views
  • 3 replies
  • 0 helpfuls

CMDB implementation

Hi Experts,I'm very new to CMDB.I am given with the below task, and I would like to know how many ways we can implement this and whats the best practice? My task is :Currently all Applications in our instance are standalone and does not have any rela...

Sruthi17 by • Mega Sage
  • 2471 Views
  • 4 replies
  • 2 helpfuls