We have two versions of one app, in the 2nd version we had a new feature to ingest the asset from the third-party platform and populate them into ServiceNow's CMDB. The following is the mechanism we are using to populate the CMDB Fetch the assets usi...
Hello, i'm working on a custom discovery extension where i need to parse information from a command-output, the output looks like this (It's for HP ServiceGuard Cluster-Solution) name=management_cluster id=13242335432 status=up state=stable coordinat...
Hi there, I created completeness score card for Server and Network Gear, added 9-10 fields in the recommended section and 1 field in required section. I don't know what is the issue, it is not updating on scorecard for completeness. Sometimes, it sh...
Hi Team, I have to move the cmdb_ci table and cmdb_rel_ci table data from the PROD instance to the UAT instance on a scheduled basis. Daily I need to run a scheduled job to pull data from PROD to UAT instance whenever the records in PROD get updated ...
Hi I am working on Service Graph Connector for Microsoft SCCM plugin. In the Robust transform map I see the below mapping. Question 1 :The source field is empty and I am not sure how this value will be picked up? Question 2 : Also I see the coleas...
I have scripts which I want to write on the map. Like we have on before and on after scripts on the Transform map where can we code. I tried using the below : - OnBefore script on the data source I tried to script. I am not able to access the values:...
Anyone know of a way to get installation date for software installations from the InTune Service Graph Connector? Thanks!
Hi All, I am working on SCCM integration using Service Graph Connector. A few records are present in the import set table but not inserted into the CMDB table after it is processed. I don't know where we can see why the record is not inserted. Has an...
Hi All, We are using service graph connector for JAMF integration. We are able to fetch the data successfully but we are facing an issue while inserting the record into cmdb_ci_computer table. We have received 5 records with same name but different ...
Hi All, Is anyone aware of a way to export the CI Class Manager data to Excel? Specifically, this needs to be a list of every CI Class with the Sub-Classes listed within that. It also needs to highlight all fields displayed for the particular Cla...
Hello, I'd like to add field that holds notes to each Configuration Item the notes will hold info about Incidents that were resolved for that CI. In order to do that i created a flow and added new column (Journal, activity_notes) to cmbd_ci table. Ho...
CONTEXT I have SG-SCCM Data Source that retrieves data from SCCM Using Service Graph Connector and Robust Transformer. REQUIREMENT What I need to do - I need to check assigned_to of a target computer before I do an update.If current value of target ...
Can anyone explain the use of this script and also how to check the backend value of 7 and 1?
Hi team, I have a customer that is working internally to improve the data on their business application object. They have defined fields and values they want to capture, but still having some troubles determining which fields in SN to use to capture ...
Hello, I noticed that fields in "Discovery Source" are overwritten by ServiceWatch. The real Discovery source were IDS or Excel import. 1. I tried to identify one asset and checked the asset class - it was under Hardware. I checked any reconcilation...
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