We need to start building out work instructions for all the tasks done in Stockroom and updating CMDB. Does Servicenow have somewhere with pre-built work instructions on all the standard tasks for updating information to the CMDB? Like, Building an...
I am learning CMDB,At the first step of learning.... I am stuck. I read a lot of documentation and still can't figure out how many ways are there for importing data into CMDB. In the documentation below, it seems that all the options are listed. But ...
Hi Team,how to check which of the windows server fields areupdated by manually and which of them by auto discovery. thanks and regards veera
Experts, Is possible to have Discovery Source A have a set of IRE Rules and Discovery Source B have its own set of IRE Rules? There is a Tanium CMDB integration that sends its results to the IRE. The problem is that it is matching on Retired Assets, ...
Hi,How to Integrate Active Directory with ServiceNow CMDB to obtain last logged on user and last logged on time for devices.what are the requirements to do this ?what is the process to do ?Is there any plugin available in ServiceNow ?Can anyone plea...
Hi All, I have observed that the SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server second time. As highlighted in above screenshot, I ran the job "SG-SCCM Computer Identity" first time at (2022-06-27 09:20:00) and the fie...
Hello All, We have configured service graph connector for Microsoft Intune. When the scheduled job runs everytime, it is bringing all the records from Intune into ServiceNow import set tables not only the updated records. Is there any way to bring on...
We have two versions of one app, in the 2nd version we had a new feature to ingest the asset from the third-party platform and populate them into ServiceNow's CMDB. The following is the mechanism we are using to populate the CMDB Fetch the assets usi...
Hello, i'm working on a custom discovery extension where i need to parse information from a command-output, the output looks like this (It's for HP ServiceGuard Cluster-Solution) name=management_cluster id=13242335432 status=up state=stable coordinat...
Hello, I am trying to perform the data upload from the second source. The first source is IDS - the only data in the CI is the name. The second source is Excel sheet - via import set - when I am trying to upload it with the same name and additional i...
Hi there, I created completeness score card for Server and Network Gear, added 9-10 fields in the recommended section and 1 field in required section. I don't know what is the issue, it is not updating on scorecard for completeness. Sometimes, it sh...
Hi Team, I have to move the cmdb_ci table and cmdb_rel_ci table data from the PROD instance to the UAT instance on a scheduled basis. Daily I need to run a scheduled job to pull data from PROD to UAT instance whenever the records in PROD get updated ...
Hi I am working on Service Graph Connector for Microsoft SCCM plugin. In the Robust transform map I see the below mapping. Question 1 :The source field is empty and I am not sure how this value will be picked up? Question 2 : Also I see the coleas...
I have scripts which I want to write on the map. Like we have on before and on after scripts on the Transform map where can we code. I tried using the below : - OnBefore script on the data source I tried to script. I am not able to access the values:...
Anyone know of a way to get installation date for software installations from the InTune Service Graph Connector? Thanks!
