We have a requirement, where we need to merge two tables based on OA(s) column, where OA is a List Collector field on table A (Highlighted in green as shown in SC).Table B is highlighted in Blue, based on OA(S) field we have to pull data from table ...
Hi,Recently I created A 'NEW' UI action on 'Product Model' Related Banner List. After clicking 'NEW', I am able to create new product model. After submitting the form I want Model Number Field to be auto populated with sys_id of the record. I want s...
I am creating a Ticket Template for Incident under INCIDENT TABLE in ServiceNow however my needed fields are missing such as Work Notes, additional comments etc. I tried creating a template under Catalog Task and fields there are complete. Here ...
After Tokyo upgrade we found that reference fields are unable to perform and match record based on sys_id, same robust transform works perfectly fine in Sandiego instance. I made a video to demo the issue. Looking for help if someone has faced simila...
Good afternoon, everyone, Has anyone integrated CDW with SNOW? The context of this question is that anytime my company buys hardware from CDW, a file is generated with serial numbers and asset tags (along with other details) of all of the items bein...
I have a story from the CMDB team to "Please change the Application Services table so that the Version syncs from the Business Applications table' I looked on the Business Applicatioins table and the 'Version' field is custom and was added by the Ser...
Basically, I am looking for a report which captures and reports users' interaction with specific Service Now application.So, I am looking for guidance or direction on how to create such a report. I am not sure if there is any OOTB users' usage report...
Hi Team, We have integrated Device42 to ServiceNow with Device42 cloud connector. Her I have a doubt.1. Device42 Appliance pushing the data to ServiceNowor2. ServiceNow is pulling data from Device42 Appliance. Can you please help me on this. Thanks...
Hello Everyone,I have a doubt on "Assigned to" field configuration in the Hardware table(alm_hardware) and CI Form (cmdb_ci_computer).For Example If I change the "assigned to" field in the hardware table , the same user is updating in the CI Form.The...
Hello all,I have a published SN report that lists a number of Business Applications based on condition filters. The published URL for the report is getting emailed to ITIL and non-ITIL users in order to view.Unfortunately the report is showing empty...
Hi team, i want to call email script in my send email action in flow designer please suggest
Hi Community,My use case:--I am importing data into the COMPUTER table, but i want if the user selects os is Windows, then the same record should be inserted into Windows Server and i did that. But the problem is when i import data into computer clas...
Hi, Clients CMDB is being updated manually using transform map. We have now integrated SCCM to pull the end user devices. But we have encountered a case where serial number is present in the CMDB in small alphabets (eg: etwagsn) and when SCCM is brin...
I have recently observed that Import logs are not created when you import something using the transform maps. Below is the resolution of this issue, In order to enable the import logs again,you have to create this property and set it to true: glide.i...
HiRecently we noticed that some of the default Service Graph SCCM connector mappings were missing.We don’t know why this happened.See screenshots for example missing mappings such as ‘Source Native Key’, ‘Name’ , ‘Serial Number’.When we try to remap,...