Hello,I want to import Configuration Items from Paloalto Cortex XDR. There is an integration between Cortex XDR and Servicenow, but this integration is for exporting Data from ServiceNow CMDB to Cortex XDR. (not from XDR to ServiceNow) https://docs...
Hi,I am in the middle of deploying the Service Graph connector for SCCM and have realized that whenever I change the SQL statement in the Computer Identity and import, somehow the system puts back the Out of the Box SQL statement, why is that? and Ho...
Hi,anyone managed to change the Out of the box SQL statement for the service graph connector for SCCM? Whenever I change the Statement in Computer Identity, and do test load 20 records, i see the fields that modified with the correct data, but when I...
Hi All, I am getting two errors while creating a new record. Errors:1. Invalid insert2. "Unique key violation detected by database ((conn=number) Duplicate entry 'Field value entered by me' for key 'field' Note: The field is unique false in dictionar...
Is the addition of Hover Text possible in Native UI?If yes, how can it be achieved ?
Hi , 1 . In CMDB Dashboard need help on the below points ->Duplication rule : if any ci is name is found twice it is creating a duplicate task.In cmdb_helath_result : it is tasking as duplicate record found and creating task in that reconcile_d...
Hi,We've encountered an issue where Staff at "COMPANY X" can only see CIs registered against "COMPANY X".This itself isn't an issue, however there are a number of CI Classes, such as Application, Application Service where the Company field isn't edit...
Hi, As a new SAAS company, born out of a split from parent, subsequent acquisition and data centre moves (a lot of moving parts!) we have a requirement to 'discover' / 'log' a whole host of integrations between all the systems we have. Some are custo...
how to create approvals for ci owners of ci related with the primary ci in the change request if anyone known pls help me
Hello.I am working for this CMDB simulator and i am not able to validate this one taskTask 10: Remediate DuplicatesI tried all the steps as requested but not able to complete the validations. Keep getting the below error - Did you retain the oldest ...
Hi,How can i find existing MID server service account which was setup 2 years back ? is there any command to get it or is it get stored anywhere in ServiceNow? Thanks,JG
I want to list out all the APAC Life, Non Life application which are linked to any server.
We have a SOX Compliance requirement to track the users that have access to certain applications. That list is compared to a list of approved users by our compliance team. I'm wondering if there's a spot in the CMDB where we could keep track of these...
Hi All,I am looking forward to adding a new option 'in transit' in my cmdb_ci>status dropdown. The present options available are shown in the screenshot.Please suggest, if it is ok to simply add a new choice option in the dropdown, or if there is som...
Hello gurusWhy Query results is No records found even there is relation between server and offering (picture2 below)?No filter used for server neither for Offering.
