change color of service field

[rampage]

Help me do this please : 

Inform operators that the impacted Service is critical:
When the “Impacted Service” is “Critical”, the name of the service is displayed in Red
If the impacted service is “Medium Criticality” the service name is orange

[Jaspal Singh]

Hi,

You need Field style. Give doc link a check.

[Harsh_Deep · Accepted solution]

Hello @rampage 

Use this for your reference-

==========================CLIENT SCRIPTS============================

Table - Incident
Type - OnChange of Category Field
Scripts -
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (newValue === '') {
control.style = 'background-color:';
return;
}

switch (newValue) {
case "inquiry":
control.style = 'background-color: green';
break;
case "software":
control.style = 'background-color: orange';
break;
case "hardware":
control.style = 'background-color: yellow';
break;
case "database":
control.style = 'background-color: brown';
break;
case "network":
control.style = 'background-color: red';
break;
}

//Type appropriate comment here, and begin script below

}

If this helped you in any way, please mark this as BOOKMARK, SUBSCRIBE & HELPFUL & Accept Solution.

Best Regards,

Harsh