CMDB

[ShiningStar1]

Hello All,

Need your help please as i have a requirement to use the ServiceNow Discovery to discover the CIs in the network along with CMDB Dashboard. Is there any article with the steps on how to use it practically please help or share the documents.

[AndersBGS]

Hi @ShiningStar1 ,

What have you done so far to discover network devices? Have you created discovery schedules?

[ShiningStar1]

Hello @AndersBGS 

Thank you for your reply. I just have the mid server installation installed up and running. How do i create discovery schedules. Can you please help with step-by-step article if any present. I am new to CMDB,

[AndersBGS]

Hi @ShiningStar1 ,

I would advise you to look at the ServiceNow Production documentation for this: https://www.servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/discovery/task/t...

[Dr Atul G- LNG]

Hi @ShiningStar1 

This article will be helpful

https://www.servicenow.com/community/itom-articles/servicenow-discovery-overview/ta-p/2321453

[Mahathi]

Hello @ShiningStar1 ,

Adding on to answers from experts, giving you a community article on Best practices for Discovery Schedules ,it is a older reference but can help you on best practices.

https://www.servicenow.com/community/itom-blog/best-practices-for-setting-up-discovery-schedules/ba-...

Thanks,
Mahathi