ITOM Road map?

Liyakhat
Mega Sage

i am looking for road map for itom learning,stuck where to start

looking for sequence of now learning courses which i need to follow will be helpful

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Liyakhat  

 

https://www.servicenow.com/standard/infographic/learning-paths.html

AGLearnNGrow_0-1744868829746.png

AGLearnNGrow_1-1744868888632.png

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Liyakhat  

 

https://www.servicenow.com/standard/infographic/learning-paths.html

AGLearnNGrow_0-1744868829746.png

AGLearnNGrow_1-1744868888632.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ashok Sasidhara
Tera Sage
Tera Sage

ITOM is a vast topic with separate products involved. It's better to focus first either on ITOM visibility or ITOM health based on your interest. 

If you would like to learn about ITOM visibility first, take on-demand courses about CMDB, Discovery, Service Mapping and Certificate inventory & management.

If you would like to learn ITOM health first, take on-demand courses about even management, operational intelligence, AIOps and health log analytics.

Also go through ITOM pre-sales course to understand the business value which can be delivered by various ITOM products.