ootb form section is missing

[suresh kaliappa]

Hi all , 

In alm_hardware table the form section "financial" tab is missing. but in sys_ui_section table the record exists. So could someone please help me what might be the actual cause of the issue. 

[Anurag Tripathi · Accepted solution]

Hi Suresh,

Maybe repairing the plugin would help. But for this small thing I would suggest just copy it over form a pdi or some other instance.

One reason why it happened it someone changed it so any upgrade or new thing saw it as a custom change and skipped it.

[Service_RNow]

@suresh kaliappa 

In alm_hardware table to the form sections under the alm_asset UI section.

Go to the form sections,

Search the (table) alm_asset, click the record which has financial section,

go to the form section, click on add,

add the alm_ hardware and the section number and submit

now you will find the fianancial section to the alm_harware table.

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

[suresh kaliappa]

Some ootb changes was made in sys_ui_Section table and at the point of upgrade it does n't identified which one to upgrade and this issue happened.