Relationship health dashboard in CMDB Workspace is not visible for non-admins

saranyavs
Tera Expert

‎07-17-2025 07:10 AM

Hi all,

 

Relationship health dashboard in CMDB Workspace is only visible to admins. We have activated the 2 scheduled jobs and data is populating fine. Is there any settings available, this need to be visible for sn_cmdb_admin also. 

 

saranyavs_0-1752761384179.png

 

Regards,

Saranya

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5 REPLIES 5

JobyV
Giga Guru

‎07-17-2025 09:22 AM

It should be available for cmdb_user roles as well. But your error message says that you haven't executed the relationship score calculator scheduled job.

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saranyavs
Tera Expert
In response to JobyV

‎07-18-2025 05:20 AM

Hi Joby,

 

The relationship score calculator scheduled job is active and daily running. Admins can view the data in it.

 

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Sandeep90
ServiceNow Employee
ServiceNow Employee
In response to saranyavs

‎07-18-2025 09:06 AM

Please upgrade the version to 7.4+ its fixed in it. 

saranyavs
Tera Expert
In response to Sandeep90

‎07-21-2025 12:37 AM

Thank you for the update. Is the plugin name "CMDB Workspce" ? currently it's in 7.3.4. ...

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