Hi All, I am currently working on Bizzdesign integration setup in our shop, as part of the Integration we have installed the "Bizzdesign Integration" plugin and configured couple of entity types (Applications and Interfaces) in servicenow. * Applicat...
Hello, We've probably handled this differently than some. My organization is currently manually gathering Business Applications and Application Services. We do not have ITOM and it's not really on our roadmap as of now. We've been asked to build out ...
Hi Everyone, we are working through migrating to using Life Cycle Stage and Status and updating our mapping table. However, since we have activated the plugin before our mapping was finalized. We are seeing CIs that have a lifecycle stage and status ...
We are implementing ServiceNow and we are trying to map out all of our business services and services offerings - and one minute it makes sense and the next I find myself questioning if this is going in the right direction. Example OneRefraining fro...
Hi, The idea is to use Application Product Model table to store list of all applications (version agnostic). Having the specific versions as "children" in Software Product Model table. Until now we have used Business Application table for non-deskt...
Implementing Unauthorized Change Detection activity with ServiceNow. Does ServiceNow track, document and/or publish any customer experience or strategy white papers, from customer real-world implementation of this activity? What are key elements in...
Hi, CSDM data foundation showing percentage considering the relationship for retired Business Application and Application Service , why the dashboard is showing the relationship percentage for retired Business Application and Application service? cou...
Hello,From a Healthcare perspective, how do you model functional/medical departments like Cardiology, Oncology etc?Do these fall under the traditional cmn_department list, or are there better ways to model these ?
Hi Folks, I'm hesitating between two ways of mapping the Business App / App Service structure for a specific Manufacturing Operations Management application.There's a global MOM apps that is installed in different manufacturing sites. Normally, I'd b...
Hello, Is there any standard to follow for naming convention regarding business application and application service in CSDM ?Thanks
Question: I understand how to create the Information Object for such as PHI - Protected health information with Classification tags (Data Classification) etc. I then understand how to add the Information Object Attributes Related List to the Business...
There is an OOB IT Agent Dashboard. But no data is coming. The dashboard has 2 tabs Your work and Your Groups Work. I need to configure the dashboard. There are some jobs under the module Platform Analytics Administration. How can I Do that? Is there...
Hello, Is there a solution or servicenow module that allow the automation of CSDM configuration and relationships ?
Hi , Do we have to maintain relationship for retired Business Application and Application Services? If there is no any relationship for retired Business Application or Application services will it impact anything? Could you please provide your though...
Hi all, I am very interested in your views about modelling out a cyber security service and service offering for vulnerability management. I'm a bit of a fan of using the Technology Business Management (TBM) standard as a starting point. TBM has a se...
