WE have started FSM project and I am working as QAI am not sure what to test on this requirement "AS the sys admin, I want the FSM plugin and the associated plugins activated so that specific features and functionality are provided and available for ...
I have a record producer form, and after submitting it, I want to display those values on a UI page. For example, when I fill in the short description and description in the form and click on submit, I want to see those values on my UI page, but I do...
I am experiencing issues in starting my instance, is this an ongoing issue or just an isolated instance. It just seems to be taking forever for instance building to wake up. Any advise or help tips ?
WE have started FSM project and I am working as QAI am not sure what to test on this requirement "AS the sys admin, I want the FSM plugin and the associated plugins activated so that specific features and functionality are provided and available for ...
I need to create a filter like, based on Assignment group type and Assignment group value selection, the filter will apply on all reports on dashboard. Currently i am trying to create a filter on 'sys_user_group_type' table with 'Reference' type.but ...
Hi all, We are starting our CSDM journey with CSDM 4 and we do not have discovery or service mapping enabled at the moment.We will start sessions with different Technolgy and Business owners to understand what services they provide, if they have an e...
Hi, I'm looking for some guidance on how people have addressed the challenge of having Hypercare or Project groups accountable for CIs for a finite period when prior to acceptance. Our DCG rule logic would roll these into the Prod Teams Offerings - b...
Hello,I'm new to ServiceNow.I am trying to model the CSDM based on our UseCases. I would like to know how to model the CSDM for cases where there are links between Service Applications? I have tried to model it as follows:Or as below:what do you thin...
Hi all Business Process Object seems to come more and more into the picture OOTB, has anyone come up with a good model for example including -> Business Capability(Procure Materials and Services, Procurement), Business Process(steps, ex. Procure2Pay)...
How it is possible to have Service offering as parent to another Service offering. I could see this relationship exist in PDI instance in demo data. Could not create one. Please check below. Any help is appreciated.
how can i connect the text area component and button component in ui builder
Ehen i click on post comments button that comment should be populate in activity stream. this is made in ui builder compose is text area and post comments is button area. how can i achieve this
We are getting ready to map our Application Services to our Technical and Business Service Offerings, using the Application Service Wizard. One thing that has been confusing, is when using the application service wizard are we mapping Technical Servi...
Hi, How do you manage your location data, so it is kept up to date? We have an agent on servers and PC's populating various classes and attributes in servicenow - location table one of them. Previously this agent was fed with a list of locations ...
