How to send an email from ServiceNow?

dev115415 · ‎05-29-2023

Hello I want to send an email to some person based on some logic of my app. I would like to do this from ServiceNow-> Script Include. How to do this?

dev115415 · ‎05-29-2023

Hello Thank you for your response

I will tell what I have done.

1. I created an Event Registry simply.

2. I created a Notfication

3. I created a Script Include and there I used

gs.eventQueue('x_8041114_needlt.EmailEvent1',current,'abc@gmail.com','axyz@gmail.com');

Update

Now I am able to send the email but I have to use the glideobject as 2nd parameter. But I do not want to use that. I do not want to use glideobject because my business logic doesn't need it. I want to use eventQueue() in a way that I pass the event name that will be fired, and some normal parameters but no glideobject. How should I write eventQueue();

View solution in original post

Riya Verma · ‎05-29-2023

Hi @dev115415 ,

Hope you are doing great . Can you please check the email properties. If the email is added where you want to get the notification if you are getting in outbox and not receiving.

Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Regards,
Riya Verma

Mohit Kaushik · ‎06-01-2023

Hi @dev115415 ,

You can use the gs.eventQueue() method without object as well.

Please use the code as below:

gs.eventQueue('x_8041114_needlt.EmailEvent1','','abc@gmail.com','axyz@gmail.com');

Please mark this as correct and helpful, if it solved query and helpful alone if it lead you in right direction.

Thanks,
Mohit Kaushik
ServiceNow MVP (2023-2025)

dev115415 · ‎06-01-2023

Thank you that worked

Mohit Kaushik · ‎06-01-2023

glad it helped you.

Thanks,
Mohit Kaushik
ServiceNow MVP (2023-2025)

Barry Kant · ‎05-30-2023

I think this is not the right community for this topic.