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Inbound Email Action with Extended Table

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nwilliams62
Tera Contributor

‎07-09-2024 06:49 AM

With an Inbound Email Action in ServiceNow....can you create one for a base table which recognizes replies from its extended tables?

I thought this situation would work but it seems that I need to create an inbound email action for each extended table.

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Zach Koch
Giga Sage
In response to nwilliams62

‎07-11-2024 06:17 AM

My apologies on the misunderstanding of your question. Everything I'm finding points to having to have an inbound email action for each table.

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Zach Koch
Giga Sage
In response to nwilliams62

‎07-11-2024 11:25 AM

No problem, glad to be of help.

 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
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