Inbound Email Action with Extended Table

nwilliams62 · ‎07-09-2024

With an Inbound Email Action in ServiceNow....can you create one for a base table which recognizes replies from its extended tables?

I thought this situation would work but it seems that I need to create an inbound email action for each extended table.

Zach Koch · ‎07-11-2024

My apologies on the misunderstanding of your question. Everything I'm finding points to having to have an inbound email action for each table.

SN employee response

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Zach Koch · ‎07-11-2024

No problem, glad to be of help.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!