Service Portal configuration

[vidyajadhav]

Currently I am working on Service Portal. Homepage Search text is by default "How can we help?" It should dynamically fetch user's name and populate "Hello Vidya! How can we help?" How to set this by HTML coding. Please suggest url if any video available

[Ankur Bawiskar]

@vidyajadhav 

check these links

Add welcome message to Service Portal with Name 

Service Portal add current user's name i.e. "Hi Joe, How Can We Help?" 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[vidyajadhav]

It worked by following the below steps

Clone the Widget -- Homepage Search

and place the cloned widget on the Homepage (index)..

In the Server Script use :
data.firstName = gs.getUser().getFirstName();

In the Body Html template use

<div>Hi {{c.data.firstName}}, How can I help?</div>

Then add the widget to your page.

thank you for your help

[Ankur Bawiskar · Accepted solution]

@vidyajadhav 

Glad to help.

If my response helped please mark it correct and close the thread so that it benefits future readers.