We now have a new resource for our CSDM community in a new YouTube playlist for Data Foundations here. We will regularly post new videos to cover topics that include CSDM, CMDB and Service Graph as an extension of this community forum. Our goal is ...
Recently, we had the requirement to create the default CSDM Lifecycle mappings for all CI classes. There are more than 713 OOTB CI classes on fresh PDI. Which means there is no way we would do it manually, so we did create this fix script. The Script...
This diagram lays out the relationship between ITSM, CSDM and the CMDB. I created this to make it a wholistic picture of the CSDM framework and how it plugs into traditional ITSM and CMDB disciplines. Example relationship with some ITSM processe...
Hello Developers, The functionality of dynamic ci has been enhanced. According to my development, when a user selects a configuration item on a change form with the specific class to "Dynamic CI Group," I am able to populate a group of CIs from the t...
Platform Office Hour 41 CSDM 4.0 Overview What's New Best Practiceshttps://youtu.be/GluOG7aHiGk Common Service Data Model (Rome)https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/csdm-implementation/concept/csdm-basics.html
For the last couple of years, we have been creating a "common reference data model for CMDB" and this week we have finally made it public under a creative commons license. This "Practical Data Model for CMDB" (PDMC) is vendor-agnostic and meant to be...
Hello everyone! During this Autumn we had a webinar series together with Mark Bodman going through what's new in the CSDM 3.0 and discussing different examples and things to consider in the implementation phases. This was an ISV Partner Webinar Seri...
Here is a Common Service Data Model (CSDM) 2.0 quick reference card that you can print and use. Print this document on one page, double sided. The front is the overall model, the back provides the specific tables and relationships that CSDM specifi...
