Hello.I saw some events in lifecycle were have a Recipies. I want to add Recipies for others events and I dont know how can I do that because in those events dosen't existe the part of recipients. I hope someone can help me with that.
Hi All, Is there a way we can generate the contextual results by looking at the short description of the incident using script so that we can send the contextual results in the notification content once a incident is created. Thanks and Regards in ad...
I recently updated the Service Operations Workspace ITSM Applications plugin, and now I see that the Communicate tab is visible in the Major Incident records. Is there a way to hide or disable this tab? Any guidance on how to remove it would be great...
Is there a way to build report in Performance analytivs based by Incident Work Notes description? Please show as example screenshot. Thank you, Parvana Gasimov.
it's not showing the actual data , for Existing KPI on Manager workspace under teams Performance It's showing N/A any suggestions? why it's showing N/A ?
Hello Team, We have requirement "Restrict the submission of Normal and Standard change requests with a past date" I have created below script but it's not working. Please help me on this function onSubmit() { var changeType = g_form.getValue('type...
How do I add ServiceNow Community as a space in Slack?
New to ServiceNow platform so not sure if there is a methodology set in place for this. I have a list field in a form of table A, that can have one or more records selected from table B. Now on the form of table B, I want to add a string field that u...
Please see request belowIn the past there have been discussions on PHI (and PII) in ServiceNow. These conversations have focused on limiting the amount of PHI/PII that gets put into ServiceNow tickets, but ultimately, we need to have an allowance fo...
I was looking for automatic issue creation when an assessment question is answered 'No' i need issue to be created for each response.Note all the questions are of Yes/No . For Example, i have 10 assessment question out of which i have answered 4 ques...
Hi everyone! I'm currently studying for my ServiceNow certification. Coming from a food science background with extensive experience in customer service and business development, I'm looking for advice on bridging the gap and succeeding without a tec...
Hi all,I’m currently working on a UI Action where I need to execute both server-side and client-side logic when the user submits a record. Specifically on the Client side, I want to make the record "read-only" once it has been selected and submitted ...
When my window is minimized above 768 px my buttons would overlap my img i made some adjustments to the header widget with the following script to make the buttons collapse within the hamburger when minimized to a bigger screen size. THIS WORKED howe...
Hello Team, How to create Bulk Catalog item request using an excel file Here are the below catalog item fields: Requested for (requested_for) and Type: ReferenceSummary (Summary) and Type: Single Line TextDescription (Description) and Type: Multi Lin...
Hi My PDI instance is not starting and it is saying offline and wait for few minutes. It is almost more than 3 hours and still offline. I made international trip and it was working fine over there. After I returned back to home country the instance...
