Ebook extension
how do you add extension for your expired Ebook
Forum Posts
Getting below error while connecting to ServiceNow.
We have our SNOW to ADO integration inbuild too. Which is used to automatic transfer SNOW ticket to Azure Devops server/services. For that we use SNOW WSDL.We can able to fetch data from ServiceNow by using Soap UI but can't fetch by our tool.Gettin...
How to enable Resolve button same as demo instance in mobile agent app
Hi Team, Please help me to enable Resolve button for incidents same as demo instance, please find attached screenshot for reference. Thanks,N.Deepika
Resolved! Setting field name via a Business Rule
Hi.I was recently tasked with finding a way to populate a field on one form from another form. After doing some research, I learned that setting up a business rule was the best way to achieve this. On Form A, there is a tab named Audit that holds t...
Policy Acknowledgment weekly reminder email Notification.
Just to clarify on the policy acknowledgement email notification, it should be as below,For e.g. 30 days response, there will be 3 reminder emails (Day 7, 14, 21), For a 60 days, i would expect 7 weekly reminders (D7, 14, 21, 28, 35, 42, 49).How to a...
CMDB : Oracle database discovery
Hi,I want to understand the way Discovery detect the Oracle databases. I have somes RAC database, database with dataguard. I can see all the Oracle instance, baut in the table cmdb_ci_ora_database, i don't see all my database. Do i need a special "...
Duplicate button redirect on Employee center
Hi, I'm trying to configure the Duplicate UI Action to redirect the form page to the duplicate record on the employee center. However, the action.setRedirectURL does not redirect the form page to the duplicate record. The record is duplicated but sta...
How to use ServiceNow Studio
I would like to create the application, tables and columns at the destination where I transitioned in System Application>ServiceNow Studio. I would like to have a single set of updates. We would like to know the best procedure to follow.I have found ...
OAuth 2.0 grant authorization_code redirects to oauth_login.do
I am very new to servicenow and if I need to post this somewhere else please let me know. I am trying to create an OAuth code flow from an external service. This is how I have my servicenow application registry configured:When I make the OAuth code...
State field change should reflect in activity log along with additional comments
Hi, I have a task.When we change the state in SC task for example when we change state work in progress to pending then the comments will be visible in the activity log of RITM Form like ‘comments of pending state along with added comment. this shoul...
Resolved! Reports & Interactive Filter In Dashboards
Hi,I have an Interactive Filter called "Over All Incident Filter" that filters reports by Date. Since I have multiple reports on one tab in a Dashboard, is it possible to configure the filter to only filter by Date for two reports within the tab and ...
Performance analytic specific ip's
Hi community, i am a newbie with Performance Analytic, i am trying to have a performance analytic to get for specific ips to be shown has External bucket and if not then it's Internal. My goal it's to have a way to track per day how many per bucket p...
Resolved! How to bulk delete user's via background script after cloning
I'm trying to bulk delete 'Inactive' users from the sys_user table using a background script after a clone, but it's taking a long time to delete even 10 users records. After a while, the system becomes unresponsive.var gr = new GlideRecord('sys_user...
BCM - ability to track RTAs and RPAs (actuals)
How do you track RTAs (Recovery Time Actual) and RPAs (Recovery Point Actual) in the Business Continuity Management space?
Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW?
I am a developer on a product that uses plugins to add integrations to other applications, including ServiceNow. These integrations are usually implemented via REST API calls to the product we are integrating with, such as ServiceNow. We have a plu...