How to handle sections in Automated test framework
Please help in handling in sections in ATF
Forum Posts
How to validate the installed plugins through ATF?
We have scenario to go to system definition-> plugins and search "Event management connector", After that we need to check whether the given plugin is installed or not and also check 'up to date'. How to validate the above scenario through ATF ( Auto...
Blackout Schedule for last 5 business days
Hi All, There is a requirement to configure blackout schedule for the last 5 business days of a month. What is the best way to configure the schedule for this requirement. Thanks,Sharmila
CAD Exam Voucher Validity Question
Hi everyone, I completed the CAD course and received an exam voucher valid for 1 year. My college is urging me to take the exam by October 31, saying the voucher might become invalid after that date. Can ServiceNow terminate the voucher early, or is ...
CAD Voucher query
Hi everyone, I completed the CAD course and received an exam voucher valid for 1 year. My college is urging me to take the exam by October 31, saying the voucher might become invalid after that date. Can ServiceNow terminate the voucher early, ...
Resolved! how can i use widget "Employee Center Navigation" (Mega menu) in sp portal and configure it.
Hello,thank you for your response.as we can see that in ESC portal below Header, we have a Mega Menu widget "Employee Center Navigation" .as per my requirement i want to have same style of menu for my SP portal but don't know how to create it.can y...
Resolved! Examples of endpoint to test ServiceNow API access
Hello Community, Does anyone have examples of composing a curl command and executing it on an instance that has access tohttps://ourproductioninstance.service-now.com/?I am only interested in read only endpoints and have an API key.My questions are ...
Validation on two reference field
Hi Team ,Hi Team, I have one requirement for my project: there is a record producer with two fields, 'Select Primary Approver' and 'Select Secondary Approver.' Both fields are reference fields that refer to the sys_user table. The requirement is that...
Reporting
Is there a method to report on tickets that have been responded back by the caller or a different entity that isn't system or the assignee?
Documentation and Knowledge Review Prompting
No idea if I'm posting this in the right place for the question, so forgive me... We have HRSD, and I want to set up a process whereby Knowledge Articles are reviewed every (for example) 12 months, to ensure there is governance and regular checks are...
Resolved! How to Add Checklist Template to Record
I have placed a Checklist area in my CHG record under the Relationships Tab. With this I have created a checklist named New Server Build. I have a Catalog Item for New Server Build requests that creates a CHG with details added to the CHG from the RI...
Maintenance Center Notifications
Hi, Maintenance Center notifications: Does anyone know how I can get these sent to my email? I’ve checked my settings but can’t figure it out. My colleague receives these notifications, but we're still unsure how they were set up to go to his work em...
we are facing a mail storm from service-now.com can you give me a contact to IT support?
we are facing a mail storm from service-now.com can you give me a contact to IT support?
How to download attachment in same window
Hello Team,There is one attachment variable in the record producer when the user clicks on the hyperlink(Download template here), the template gets downloaded (the form remains opened), no additional tabs should appear.
How to Encrypt PHI or Limit Access to Records Containing it
My organization is looking into how SNOW can handle PHI/PII. We would like to identify records that contain PHI and if possible, encrypt/blur the data that is PHI out.I believe we can handle the first part pretty easily by creating a new field.We are...
