Hey Community, After a long time, I logged into our community and was really surprised to see that all my posts, comments, badges, and rank seemed to be disconnected from my account. The blogs, articles, and comments I contributed are still visible o...
Hello,I'm testing AI Search inside a record producer in order to improve our deflection rate.The search results displays the article short description, the name of the KB, kb_category, an extract of the article and then the author, number of views & ...
(function run() {// Step 1: Greet the user and ask for their email.var email = prompt("Hello! I can help you assign roles. Please provide the email ID of the user.");// Step 2: Check if the email is valid.if (!email) {return "You did not provide an e...
Hi all, I have created a scheduled report, for example, a scenario where a case has not been updated in the last 2 days. I want this report to be shared only with the individuals responsible for those cases, rather than a distribution list or all gro...
I've been having issues with my PDI instances. Does anyone know how long this is supposed to last? When will my instance come online? My work is on update sets—will it be lost?
Hello all, I have a requirement of getting previous and current values of fields into an email notification. I have tried an event based way i.e by triggering an event through BR, but seems my BR is not working. Would appreciate your help. Thanks Re...
Hello Everyone, I am looking to book my CIS-EM exam and want to know the requirements to take exam online. Could any of us please tell me what are the requirements for the Online Certification Exam. Do we need an extra camera apart from the Laptop ca...
Hello Community, I need to turn off all the notifications that I am receiving from community and want to receive only when somebody mentions me or replies back to me. I have been frustrated by too many email notifications, it's also filling my mail...
Hi, I'm starting to delve into SNow coding and automation, and I wanted to see if there is a way to automatically post a report of all the incidents assigned to a group into a MS Teams channel, and if possible, replicate the same report for the Servi...
Hello Team, Can any of you share a Cloud architecture diagram for AWS discovery?
Could I please ask the TPM community what are the Top 5 Skills related to ServiceNow (not general PM skills) required/most useful for a successful ServiceNow TPM? Thanks!
Hi Wondering how my SN community profile is reset.I logged in this morning and all my articles linked to my profile are not there anymore. Even if I login with my corporate email address, the community rank is reset to "Kilo Explorer".Earlier I had "...
Hi everyone,I’ve created a sign-up page using Service Portal > Pages > ext_self_registration, but I need to save user-entered details in a backend table. As of now, the data is not being stored anywhere, and if it is I don't know in which table. Any ...
GreetingsI am in training and although I have gone through some videos I am unable to continue with the following instruction, please help: 11. Filter the list to show only stories where the Assignment group value contains Students.12. Associate the ...
Hi everyone, I'm looking to automate the process of downloading email threads from ServiceNow tickets. I know there are several ways to approach this, such as using scheduled jobs, REST APIs, business rules, or integrating with external tools like Mi...