Creator Workflows Links Library

[Doug Alcock]

Low-Code

• ServiceNow recognized as a Leader in low-code innovation (Forrester)
• Build and automate with low-code: A global guide to 2024 tech trends (servicenow.com)
• Low-Code Apps with Chuck Tomasi (BrightTalk)
• 5 trends driving the future of low-code (ServiceNow blog)
• Gartner names ServiceNow a Leader in Enterprise Low-Code Application Platforms (servicenow.com)
• Unleash your developers’ superpowers: Drive cost savings and agility with low-code and generative AI...
• ServiceNow Federal Tech Talk – Transforming Government Forms into an efficient experience (YouTube) Mar24
• Interview with ServiceNow: ‘Low-Code & GenAI Will Reduce the Developer Shortage’ (Techopedia) Mar24

Hyperautomation

• Business Value of Hyperautomation and Low-code (Servicenow.com)
• The Next Wave of Hyperautomation in Education – Embracing the Future - Gregg Aldana LIVE at World Fo...
• Revolutionizing Digital Experiences: ServiceNow's Vision & Strategy for Low-Code - Gregg Aldana LIVE...

App Engine Implementation

• ServiceNow App Engine (servicenow.com)
• Create Your Own App Success Packs (Now Learning)
• Now Learning App Engine content

• Introduction to App Engine Studio (Fred)
• Introduction to App Engine Studio for Developers (2h, Now Learning)
• Lab: Citizen Developer - App Engine Management Center (set up pipeline) (1h, Now Learning)
• App Engine Product Foundations (Now Learning)
• App Engine - Product Architecture Blueprint (Now Learning)
• App Engine - Scoping Guide (Now Learning)
• App Engine - Process Scoping Methodology (Now Learning)
• App Engine Management Center (AEMC) – Overview (Now Learning)

• ServiceNow Application Developer Advanced Skills (Learning)
• Low-Code Apps for Dummies eBook
• App Engine Studio docs
• What's New In Vancouver Family Release for App Engine (Community)
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App Engine Tools

• Table Builder | Overview (video)
• App Engine and App Engine Studio (docs)
• Mobile App Academy: Get started with Mobile App Builder (video)
• Podcast Playlist - Break Point - with Chuck Tomasi (podcast)
• Rhino.ai Migration Workspace (YouTube)

Governance

• Low-Code App Dev Governance in 5 min (YouTube)
• ServiceNow Low-Code Governance: App Engine Management Center 14min (YouTube)
• How to sleep well when your 200 developers deploy apps every day? (100 pages PDF)
• App Repository: how delegate application installation (YouTube Dale)

Citizen Development

• Build a successful citizen development program
• Citizen Development Center (Community)
• Citizen Development-Define the Application Lifecycle (Community)
• Citizen Development-Automate the Development Process (Community)
• Introduction to App Engine Studio for Citizen Developers (Now Learning)
• ServiceNow Citizen Developer Core Skills (Now Learning)
• ServiceNow Citizen Developer Advanced Skills (Now Learning)
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Now Assist Creator Pro Plus

• Generative AI (servicenow.com)
• Generative AI Controller (Store)
• Now Assist for Creator (Store)
• Model card for ServiceNow text-to-code LLM (docs)
• Product-Specific Terms (contract) and data security Addendum and Data Processing Addendum
• Yoshua Bengio - Research Advisor (Servicenow.com)
• Now Assist Executive Micro-Certification Learning Path
• Exploring Now Assist for Creator: Text-to-code/flow (Youtube Shao)
• Why generative AI will take developer productivity to new heights (Blog)
• Now Assist for Creator in 2min (YouTube)
• Leverage Generative AI to Boost Your Low-code Developer Experience (Webinar recording) (28/02/24)
• Question Time: GenAI for Developing on the Now Platform (YouTube)
• Usage Tips/Use Cases/Example Prompts for Now Assist for Code (Community)
• Now Assist for Creator Implementation Bootcamp On Demand (Learning)
• Now Assist for Creator Welcome Guide (Community)
• Put AI To Work for People | ServiceNow (YouTube) Mar24
• The future is now: How GenAI, low-code and automation will shape 2024 and beyond (On-demand webinar) Mar24
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Entitlement and Compliance

• ServiceNow Custom Table Guide
• Insights into custom tables and how to map them properly for reliable subscription tracking (webinar...
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Automation Engine

• Integration Hub and Automation Engine Overview (spokes and features pdf)
• Automation Engine Success Pack (Now Learning)
• Supercharge your automation roadmap (servicenow.com)
• My little scientific Library powered by Automation Engine and OpenAi (Youtube)
• How to automate your way to success (eBook)
• Automate and connect anything to ServiceNow (solution brief)
• Automation Engine Cool videos (Quentin YouTube)
• Welcome to the future- the ServiceNow Washington D.C. release Episode 97 (event.on24.com) Mar24
• Automation Engine Direct Deposit Demo Walk Through - 33min (YouTube Quentin)

RPA

• Robotic Process Automation (RPA) || Knowledge & Troubleshooting Resources
• RPA: Error-Handling in your robotic automation
• ServiceNow RPA - Use Case in Transport & Logistic industry - RPA retrieving data for audit purpose 8...
• How ServiceNow Developers are using RPA (YouTube ServiceNow Dev Program)
• ServiceNow RPA Hub - Attended Robot demo 4min (Youtube Quentin)
• ServiceNow RPA - Extract Table from website 8min (YouTube Quentin)
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Document Intelligence

• Document Intelligence Quick Start Guide
• Get Started with Document Intelligence Admin
• Straight-through processing in Document Intelligence v2 [How-To]
• Accelerate and Automate Document Processing using Document Intelligence (ServiceNow YouTube)
• ServiceNow Docintel Invoice Processing - Mute - 4min (YouTube Quentin)

Integration Hub

• Seven Ways Integration Hub Outperforms Scripted Integrations Video (YouTube) Mar24
• The Truth about Integration Hub Transactions Cost and Predictability Video (YouTube) Mar24

ERP Clean Core Technology

• ERP Canvas (store)
• ERP Customization Mining (store)
• Unlock the full potential of your ERP system (video)
• NowOnNow Driving ERP modernization with a “clean core”
• How to minimize business disruption in your move to SAP S/4HANA (blog)
• Unlock the full potential of your ERP system in 4 min (YouTube)
• Rapidly address business transformation and ERP upgrades using low code (YouTube)
• INTERNAL Watch how Panasonic used App Engine to modernize their ERP INTERNAL Workspace
• PARTNER ERP Clean Core PEAK Recording session PARTNER
• Rapidly address business transformation and ERP upgrades using low-code (4 min ServiceNow video)
• ERP Modernisation: 5 Reasons to Clean Your Core Before You Move to Cloud ERP by Invictus Partners (L...
• SAP ECC IntegrationHub Spoke FAQ and Demo (Community)
• (Internal) DLA's App Engine ERP Modernization Internal Success Story (Seismic, ECC to HANA 3Mio)
• ERP Clean Core with App Engine Overview On-Demand Course (Now Learning) Mar24
• Webinar - Reimagining ERP Through Service Lens  Mar24

Success Stories

• Creator Customer Success Stories (Servicenow.com)
• Hyperautomation and Low Code Testimonials (servicenow.com) with
• Customer Story: AEMO (lowcode supply mgt)
• Gold Coast Health Customer Story Video (YouTube) Jan24
• Australian Energy Market Operator (AEMO) App Engine + ITSM Success Story with video (servicenow.com) Mar24

Next Webinars / Events

• Webinar - ServiceNow Stream Connect for Apache Kafka - Consume produce real time events - 27th March
• Knowledge24 Creator sessions