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RESTMessageV2

Hello ,I'm trying to send attachments from my csm personal developer instance to Azure storage account. I have an application registered on the azure portal and also have a storage account created. I have registered the application created in azure o...

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R0810 by Tera Expert
  • 337 Views
  • 1 replies
  • 0 helpfuls

Search bar rounder corners on CSM

Hi Guys, I need to make this Search bar rounded corners on the csm portal [Kb_home]. I've changed the border-radius to 24 px. still it's not reflecting. Can anyone  pls help me on this? Below is the Script :-  body .padding-top{  padding-top: 0px;}se...

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Star Rating Report

Hello All, I need to create a CSAT report where I need to show top 10 average CSAT scores received for agents in week. But I need to show the CSAT score in star format as in screenshot.Can anybody help me with this please?   

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"SyntaxError: Unexpected token: u (sys_script_include.d2426c9ec0a8016501958bf2ac79c775.script; line 155 but there is Script Include I am calling from there

Hi there..!! I am trying to send  attachments to another instance from my instance to another  and have written a Unidirectional integration.I have written RestMessage (POST)at my instance and Scripted Rest POST at another instance I want to hit and ...

Resolved! How to activate content management

Hi All, I am trying to find a way to work on the style sheets but I cannot find them in the OOB instance or the plugins (content management). I wanted to see how to activate it so as to be used in finding a way to achieve a multi brand portal.

vishalvr by Tera Expert
  • 444 Views
  • 1 replies
  • 0 helpfuls

What is the key difference between v1 and v2 api

Hello, I am new to ServiceNow and am exploring documents. I want to know what the main difference is between the "v1" and "v2" REST APIs. for example:1) /api/now/v1/account2) /api/now/v2/account I am using vancouver version with Developer instance

Dhruv Savaj by Tera Contributor
  • 2178 Views
  • 3 replies
  • 0 helpfuls

Resolved! About DATE and Time of activity in case

Hellowhen case is created in csm portal it will show time like 1dayago 3daysago like that but i need it show as date and time format like example (2024-01-08 10:16:05 PM ). If anyone have idea about this please share me the answer ASAP.Note :- i have...

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Dinesh87 by Tera Expert
  • 821 Views
  • 1 replies
  • 2 helpfuls

Resolved! Multi Branding Portal

Hi All, I am trying to achieve a multi branding portal depending upon the company of the user. I did come across this article where the style sheets are to be modified. https://www.servicenow.com/community/developer-articles/multi-branding-service-po...

vishalvr by Tera Expert
  • 514 Views
  • 1 replies
  • 0 helpfuls

Community portal Notifications

Hi Folks,  I have to enable out of box notification related to communities(community portal). I have checked some of the notifications by commenting on post, creating an event, marking content as Helpful but in the recipients but it is sending to  no...

Resolved! Report on equipment requested by job title

Hi all, for new hires, we use an order guide to collect their name, title, and equipment requested. The equipment requested is separate catalog items for a laptop, mouse, etc. We've been using this method for about a year and now want to report on th...

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DylanB by Tera Guru
  • 527 Views
  • 2 replies
  • 1 helpfuls

Resolved! Subcategory Issue

Hello, Client got duplicates of subcategory options. Unfortunately, cases were created using subcategories. Is it possible to find which subcategory is used in the cases? I found the count (555) but unable to find which one  and how many times are us...