Hi team, We have one field "Expire Days" need to set the default value based on the difference between the current date and the end date. For example:Current Date is: 2023-08-18End date: 2023-08-30 We need to set the value Expire Days as 12 days Rega...
I have a simple list on the landing page of my CSM Configurable Workspace with a filter applied to it, when I click on a particular record to open the form for that specific record it says "Record not found". I have another simple list with a filter ...
Hi All , How to Rename OOB page report name ex: instead of catalog tasks assigned to me I need to rename Request assigned to me
We have a customer that is on ITSM and wants to add CSM. My question is how do we leverage the work being done in CMDB around business services and CIs in relation to CSM products and entitlements?
We have a use case where people working in the business area who will be using case type tickets might need to transfer to IT people who are working in incident tickets. Can these ticket types be converted when needing to transfer? Would that be bad ...
I'm trying to configure the csm portal, specifically the "My lists" widget which comes OOB. The problem is that is is almost un-editable. The widget is entirely based off of a script include that is read only and that's where all of the configs are. ...
need to set run as a field default value as system administration in Scheduled job table.
Hi @Ankur Bawiskar @Sandeep Dutta @ Jabbar Nurbash @Tony Chatfield1 I have email inbox xyz@servicenow.com in outlook. I want to create Cases from the emails that are coming into this inbox.How to configure outlook email to forward incoming emails t...
Hi All, i have added multi row variable set on record producer. but i want to restrict on add button of them once limit reached to 100% of one of the field. For more clarity please find below example.in below snip multi row variable set-user added pe...
顧客に表示する「追加コメント」と、内部の「作業メモ」についてです。 アクティビティ欄に、通常だと、顧客に表示する「追加コメント」と、内部の「作業メモ」の両方が表示されると思いますが、①顧客からのコメントと、「追加コメント」のみ表示するアクティビティ欄②「作業メモ」のみ表示するアクティビティ欄に分ける方法は何かありますでしょうか？
Hello everyone, I'm begining in servicenow and I have problem. When i acess the walkup portal I received this message: Sorry, you are not authorized to access the walk-up pages. For security reasons, walk-up pages are limited to users with the sn_wa...
Hi team, When the user clicks the Resolve button, the "valid to" field value needs to be updated automatically. re-publishing that and the revised "valid to" date should be for another 6 months time (i.e. 180 days from the date of re-publishing the K...
Hi Team, In 90 days an agreement was expired, and how to send automatic email notifications to the users (before expiration). Regards,Mahesh.
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