CSM forum - Page 292 - ServiceNow Community

The CreatorCon Call for Content is officially open! Get started here.

CSM forum

Forum Posts

Sorted by:

Ask a Question

Linking Account/Contact records to Existing Company/User records

We have Client Companies who we allow to raise Incidents & Requests via a portal but managing these external users is a costly overhead, so...I've installed the self-registration plugin and placed the widget on a public page of my portal to allow tho...

I am looking to see what role is needed to view SLA definition and SLA specific info on reports, also have the Ability to create a template

I hope everyone is have a great day and looking towards the weekend. I have a custom app (not using the ITIL role) and my users need to view SLA definition and SLA specific info on reports, also have the Ability to create a template.So anyone know w...

Resolved! Personal Task Vs Visual Task

We have upgraded from Geneva to Helsinki recently and we had personal tasks module which has been used on Geneva. But after we upgraded the module (personal task) is not available any more, but the table still accessible by (personal_task.list) and t...

Top Helpful Authors

User

Count

5

5

5

3