How to update incident record using widget by user automatically , thats means user doesn't depend ?

[1dusjhyahnt]

How to update incident record using widget by user automatically , thats means user doesn't depend on servicenow developer 

means its user manually type incident number , and its will take automatically take two filed values like short description , assigned to , user want to change the value on the basic of our needs?? 

please help this is urgent

[1dusjhyahnt]

HI @_Gaurav , that's things i already know but how i will write this code thats my question buddy if you know please help me buddy thats urgent actually?? 

[_Gaurav]

@1dusjhyahnt 
Please share what things are done and what is left.

[1dusjhyahnt]

Hi @_Gaurav 

i only know insertion i didn't know updation part please tell me 

[_Gaurav]

@1dusjhyahnt Use this and let me know if further assistance is required

var grInc= new GlideRecord('incident');

grInc.addQuery('sys_id',input.sysid); //considering you are fetching the number or sys_id from the HTML side

grInc.query();

if(gr.next()){

grInc.description = input.description; // fetching the input in the description field from HTML

grInc.update()

}

[_Gaurav]

Hi @1dusjhyahnt 
Please mark the answer as helpful if it resolves your query.
Thanks!