We upgraded our Platform to Zurich and all the corresponding modules to the latest version. I am still not seeing the "Team Agile Tool" to choose CWM or EAP as a team level planning tool. What am I missing?
Working in my PDI, I created an EAP Configuration for basic Agile teams that has Stories and Features for Work Item Structure and Story for Default Work Item and Sprint for the Planning Calendar. I added a team and set the Team Agile Tool to CWM. W...
Hello! We are looking to add more related list item into the side panel that shows CWM records.We have tried configuring related list for CWM records but that doesn't seem to take effect.Any help would be greatly appreciatedThank you!
When we started with a regular list view in CWM, we would break down larger bodies of work into child tasks, which helped with navigating across similarly themed work. We just switch to using the sprint planning view this week, and we noticed that th...
How do we disconnect a team CWM board from EAP?We set up that connection for my team a few months ago, but we're finding CWM to be lacking a lot of the capabilities we need to appropriately plan and do work.
Since upgrading to Zurich and latest CWM version, previously there was a field on the task labels which allowed u us to switch board , that has now disappeared. Can you advise if this was by design and if so how can we easily switch tasks between boa...
Dear Community,I have created a document page that includes a table with more than 8 columns. While the columns are visible by scrolling horizontally, I would like to display the entire table in one view. This could be achieved by using a landscape ...
Hi All,I have created new field in CWM task (sn_cwm_task) and type is percent complete. I am not seeing it in personalize columns. Thank you!
Is there an ability to add a colored dot/tag like in VTB to a card? If not what would be an alternative?When viewing the kanban board what is the alternative to the VTB being able to click on a user's name at the top to automatically filter by what's...
Hi All,We would like to track percentage completion for CWM tasks in the same way it is tracked for Projects and Project Tasks. Since this functionality does not appear to be available out of the box, can it be customized to support this requirement?...
I am using CWM 8.0.2. In Yokohama Has anyone found a way to show CWMTasks in My work for users that are not members of the space those tasks are created in? We have a Program of Works board which covers several projects and we want to capture action...
If I have a user who does not have an SPM license, can they use CWM and not be charged? I understand that they will not be able to update demands and projects, but can they use the CWM boards as a "free" user with the CWM role?I have multiple non-SP...
Hi everyone,I’ve been working with Collaborative Work Management (CWM) in ServiceNow for team-level planning and Kanban-based execution, and I wanted to get some insight from others who are using it at scale.I’m trying to understand a few behaviors a...
When we try to create an Epic from a CWM Board (Add Item [dropdown] > Epic), the New Item side panel opens and I'm able to fill out all of the fields. When trying to click Submit nothing happens - no Epic creation or change in window. This is happeni...
1. We currently have several projects within the same team and are trying to determine what the best practice is for creating boards within the same space. Is best practice that boards be created for each project? And if so, can stories from all team...