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ServiceNow with ChatGPT Integration

It's time to integrate ServiceNow with ChatGPT. Hope it will help you. Reference links:  Endpoint, headers and JSON link: https://platform.openai.com/docs/api-reference/making-requests Refer below:  curl https://api.openai.com/v1/completions \ -H "C...

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Realtime Scenario with Glide Record API

What is Glide API? Service now Developer often using Glide API in now platform to change default behavior of the application and customize existing functionality. Glide Classes are providing more flexibility to interacting with snow application throu...

How To: Using UI Policies to hide form sections

I have seen this a few times in the community and wanted to do a quick post about hiding form sections by UI policy. In my case, I am going to be hiding based on my amazon connect business services. Form sections are a little different than regular f...

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Read .CSV formatted files in ServiceNow

Hi Everyone,   1)We know the existing API to parse Excel attachments using sn_impex.GlideExcelParser() : parse .xlsx formatted Excel files and access file data in script More info: https://developer.servicenow.com/dev.do#!/reference/api/utah/server/s...

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Hemanth M1 by Tera Sage
  • 7715 Views
  • 1 comments
  • 12 helpfuls

GlideAjax Example Cheat Sheet

Click here for an updated version of the GlideAJAX Example Cheat Sheet   It can be hard to remember all of the Client and Server elements of a GlideAjax call. I created a simple example with color coding to help make sure I don't miss any of the deta...

Understanding Application Nodes

Do you know what ServiceNow application nodes are?   Most of us just refer to them as "nodes", but even within that, did you know that there are actually different types of nodes?   Every ServiceNow instance has at least 2 application nodes and in s...

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Customize Report Ranges in ServiceNow

Report range is used to define data intervals that are used in bar and pie charts. Reports only show historical data. It is not possible to set report ranges for dates in the future. There is a “sys_report_range” table in which all report ranges are ...

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Technical Debt Management

A technical debt is any state in a software module that has a negative impact on its maintainability and requires future work but does not prevent production use. What exactly should be considered as technical debt is certainly subjective. Here are s...

saschawildg by ServiceNow Employee
  • 6417 Views
  • 2 comments
  • 6 helpfuls

Video playlist: ServiceNow and Git integration

I posted a new video playlist about ServiceNow and GitHub integration. I step through common scenarios and challenges that your development team may face when integrating studio applications with Git repositories.  https://www.youtube.com/watch?v=4yA...

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Ofer1 by ServiceNow Employee
  • 978 Views
  • 1 comments
  • 0 helpfuls

Create RITMs for existing request through Flow Designer

  Hello In this article I will show you how you can create new RITMs for the existing request thorugh script.   Technically we create RITMs along with the request. If multiple RITMs, we can use cart API and can create multiple ritms as well there. H...

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asifnoor by Kilo Patron
  • 13760 Views
  • 9 comments
  • 14 helpfuls

Convert an RITM to an Incident

***** Article Updated to work with latest versions of ServiceNow ***** So you've got a nice shiny new portal and customers are loving the new Service Catalog. Then the inevitable happens, requests start coming in for issues that need to be treated as...

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