What is GraphQL? GraphQL is an open-source data query and manipulation language for APIs, and a runtime for fulfilling queries with existing data. It's an alternative to standards like REST. It lets clients fetch exactly the data they need which make...
For anyone who has created a new Inbound Action you may have found that there are some "gotchas" that can be encountered along the way. I thought I'd share some of the points I've found useful on my own Inbound Action journey, and I'd like to encou...
IntegrateNow Chapter 3 REST API Explorer A good API Documentation Somehow, I cant resist myself from quoting the famous quote from "D. Brandon" : Documentation is like s*x; when it’s good, it’s very, very good, and when it’s bad, it’s better tha...
Hi All, I hope you all are doing fine. In today's tutorial, we will see how we can use Service Catalog API to create a Service Request. Let's first understand what is ServiceNow Request Management Request Management allows catalog items to be re...
Hi All, I am working around getting the Record details from Virtual agent as output after feeding Record numbers as prompts and came across the regular expression Inputs in Pattern entities. So if you have BINCXXXXXXXX as the format for your inc...
Hi Did you ever struggle with setting up a Scripted SOAP WebService in ServiceNow? I did hard time for my first try. So, I want to give you a short step-by-step instruction on how to create your own SOAP WebService in your ServiceNow instance, and h...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field What is shared in this article, might not be best practice. Just sharing this to explore possibilities, find openings in ServiceNow, and have a mindset that your imagin...
Hi All, I hope you are doing fine. In today's tutorial, let's discuss the use case from the project on Glide Modal. Usecase: In our project, we have a lot of tables where we want users to be careful before updating the records. To avoid the mass upd...
Hello Community, Securing your ServiceNow instance is paramount in today's digital landscape where cybersecurity threats are ever-evolving. Whether you're a seasoned ServiceNow administrator or just starting your journey with this powerful platf...
Hello community! In today's digital landscape, where security is paramount, ServiceNow stands as a guardian for your organization's vital data. Preventing weak passwords and ensuring strong authentication is key to safeguarding your ServiceNow inst...
Using Service Portal it is easy to use the window $window object to easily redirect the user to any url. Although, it is not so straight forward when using UI builder. To achieve this, you can always hack the global window object via some currying (I...
So there are many times when building Script Includes I need/want to check the values passed in to make sure that what I have is a GlideRecord or a valid SYS_ID for a table. Other times I want to make sure that my method can take either a GlideRecor...
Hi All, I'm starting a new series of short and interesting articles. This is the first one in the series. I hope you will like it. Have you ever faced it when you try to assign a field to a variable and it results in an empty value? var field = cur...
Hi All, I hope you are doing fine. We all have worked on the client-side validations in our project.We use client scripts that are of type onSubmit, onChange, onLoad, and onCellEdit.While working on the client-side scripting often we have a few bool...
Hi Experts, In this article, I have added the code to get the NLU Prediction result based on our model and utterance. Execute the below code in the background script to test : try { var modelId='<<Add you model sysID>>';//NLU Model sys_id ...
Hi there, The following article is intended to help people to update values within a Multi Row Variable Set (MRVS) based on value(s) set on a variable on the catalog item. I have written this for the following fictitious scenario. We want to manage s...
I have explained how we can add 7 days in the Due Date field/Custom field using Business Rules in ServiceNow. If you have any feedback related to the scripting part, please write it in the comment box. ====================BUSINESS RULES==============...
In the video i have explained below points: 1. What is oncelledit() 2. Difference Between onChange() and onCellEdit() 3. Parameters used in onCellEdit() 4. Scripting Section ( where i have given the demo how user input will be validated with...
Recently, I came across an interesting question where the questioner asked how the display value of state field can be fetched in the GlideQuery. Here is how a simply GlideQuery on incident table returns the values. var query = new global.GlideQue...
There was a question on the community where the user wanted to hide the "submit" & "Add attachments" buttons when the catalog item was of the type "Content item". This make sense since those items isn't something you would order and just for informat...
Lisa Latour
ServiceNow
