This is a brief guide to using the GeneralFormAPI Script Include to generate a PDF from an HTML source. There are a few utility classes for generating PDFs but ultimately they all end up in GeneralFormJava, which is a set of wrapper classes for iText...
If you're using or are looking to use the out of box My Approvals applet in the new ServiceNow Agent app you may notice that it is created a bit different then other applets you create. The reason for this is that the App is pulling data from three d...
Hey all I'm just adding some additional information to an existing KB for the error.I have been facing a issue where I get the MID Server reported error: Failed to init the JDBC connection. Check configuration error when running a JDBC connection fro...
Hello, In this article, I will show you steps on how you can integration ServiceNow with Dropbox API with simple REST API. I am querying the incident table and fetching all reocrds which are created in the last week and transferring the attachments...
TL;DR - You can hide a related list via List Control, but only under the condition of an empty list.- You can hide a related list via a UI Policy Related List Action based on the conditions of a UI Policy. TWO WAYS TO HIDE YOUR RELATED LISTS Was ...
So I had the need to paginate, sort and filter on a table which used ng-repeat. There were many iterations I played around with until I eventually came up with a working solution that could handle everything I needed. Here's some example code that yo...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Linter Check, one of the last undocumented and unrevealed parts of Instance Scan. Or actually, not undocumented anymore… ServiceNow published a bit more docu...
Story -------- So you're relatively new to ServiceNow? And you are tinkering around with lots of stuff in the platform, and trying to figure everything out? Maybe you've got your first assignments as a Administrator or as a Developer, and are now div...
Hello, I just wanted to share with the community a way to make your ServiceNow instance's release and patch information available to all of your users. I tried finding this solution on the community but was unable to find it in my search results. Thi...
Here is how you can make an update set as your current update set. Example: var gsus = new GlideRecord("sys_update_set"); gsus.initialize(); gsus.application ='global';gsus.name = 'Myupdateset_v1';gsus.description = 'Make it as current'; var upsetsys...
Hello All, Ever came across a requirement in which you have to send a document to the Customer or/and Employee and get it digitally signed? Let's make this easy with simple scenario. Scenario: Let us get a better understanding of the scenario. We h...
I was facing the requirement to add external documents to a record multiple times.The existing solution was either based on a HTML field (unstructured) or we were forced to download the document (the latest version was actually on a sharepoint folder...
Recently, I came across a question where the questioner wanted to remove the asset tag from the Display name field whenever the table was referenced as a reference field in some other table or catalog item/record producer variable. Questioner wa...
Hi All, I hope you're doing great. In my ServiceNow experience, I have encountered this scenario a few times, where we want to make all the fields on the form read-only on certain conditions or states.In general, the approach we follow is to create ...
I recently ran into a situation where the fulfiller on a certain set of incidents needs to send emails to differing recipient groups so that all of the correspondence stays with the incident. For these purposes, Additional Comments or similar will n...
Filters with a data table within the Service Portal So this is my first share project, and I will be using this article to further explain the why's and how's for the project.Link Why We started using the CSM module, and the page used "csm_my_lists" ...
I've recently been obsessing about safe queries in GlideRecord. As I've showcased testing .get() and testing .addEncodedQuery(), the most common feedback I've gotten is "just use glide.invalid_query.returns_no_rows instead". This video showcases g...
It's very useful for Us as well as other users too. It's great to display a piece of data on the screen from the tables. Steps to create custom View on tables:- 1) Click on the Hamburger icon (Context Menu) right next to any column name 2) Click on...
g_form is used very heavily all over in ServiceNow. Though, it has a lot of documented and undocumented functions/methods. One of the undocumented GlideForm Method is "g_form.resolveNameMap" #g_form.resolveNameMap: 1. Returns array of object2. The Ob...
Note: The functionality explained below uses DOM to achieve desired outcome. From the portal perspective, the approach will only work if the OOB widgets or widgets copied from OOB code are not modified drastically, especially the bits of code which d...
Lisa Latour
ServiceNow
