This video explains the difference between REST API requests using basic authentication and OAuth 2.0. It also shows how to set up OAuth on a ServiceNow instance, and how to request tokens and use them in REST API requests to that instance through a ...
ServiceNow Microsoft Team Integration using MS Team Spoke ServiceNow to Microsoft Team using Flow Design. I thought I will give it a try to see how easy that ServiceNow can be integrated into Microsoft Team 1.Create a Team channel add application(In...
I just want to share this code snippet after some digging around. I had to create a Request form which basically collects data from change templates. And noticed the template field has "template" as a field type, and those can't be easily queried.Aft...
One of our business requirements includes customization of "From" and "Reply To" email addresses for all customer-facing outbound emails. While I understood how to achieve this within notification records directly or by using email scripts, I had gre...
Part 1Part 2 (you are here)Part 3 Welcome back! In part 1 of this series, you learned how to configure a simple ServiceNow app to securely restrict access to its data, even from other ServiceNow admins. In this article, you’ll learn how to extend ...
I created a workaround for the "Set Variable Value" Service Catalog Step which allows you to effectively set List Collector Variable Values without having to add the "glide_list" attribute.See this KB https://support.servicenow.com/kb?id=kb_article_v...
Recently, working for a client the requirement was really interesting. They have a 4-page form for casual hire. The first 3 pages are to be filled by a nominator and the last one by the nominee. So essentially I needed to make a 3-page pdf form into ...
In the several thousand questions I've answered here in the community, as well as in my customer projects over the last few years, I've seen a lot of JavaScript code. And in most cases, the developers implement only the so-called "happy path" but...
In my previous Return list of table extensions using TableUtils() utility article, I had covered a few interesting extension functions from TableUtils() utility. In this article, I will cover additional functions (Few are extreme cautious )Alright, L...
Automating Annual Standard Change ReviewsIntroductionIn today's fast-paced business environment, organizations often implement changes to their IT infrastructure through standard change processes. These changes undergo rigorous approval processes to ...
Troubleshooting Syncing Attachments from Jira to ServiceNowIntroductionAre you facing difficulties when trying to synchronize attachments from Jira to ServiceNow through IntegrationHub? If so, you're not alone. Many users encounter issues when execut...
how can we get hour, minute from a date field? Sometimes we're facing some situations where a simple code could be a hard work because we're focused in our real demand therefore get a little samples from community it's realy useful and a fast way com...
From the past couple of months, I have seen quite a few questions around making assigned to variable dependent on assignment group variable on catalog item or record producer. Its quite simple but it requires some platform and scripting knowledge. ...
ServiceNow Should we utilize the CSM/FSM WorkspaceServiceNow is a powerful platform that offers a wide range of capabilities for managing various aspects of an organization's operations. One key feature of ServiceNow is its ability to provide differe...
Recently I came across a question How to edit PDF attachment with record details where the questioner was facing issues while using the GeneralPDFUtils while generating the PDFs with pre-populated information fetched from a record. Though there ar...
The internet consumes a lot of electricity. 416.2TWh per year to be precise. To give you some perspective, that's more than the entire United Kingdom. From data centres to transmission networks to the billions of connected devices that we hold in our...
How do I set short_description field your label bold? ImagesDescription01. >> System Definition > Client Scripts02. New 03. Type information, in this case was used incident table and short_description field 04. Type script05. Save / Submit BE...
Easy peasy resume of how to call a SCRIPT INCLUDE in UI ACTION - Client side: Script include: > Client callable TRUE var BotaoDeletar = Class.create();BotaoDeletar.prototype = Object.extendsObject(AbstractAjaxProcessor, {testing: function(){return 25...
Hi All, This is my personalized list of golden rules which I refer to whenever I m doing some development. It has 4 Components which are as given below : Definition : Definition of development entitySeverity : severity of implementation of definiti...
So, Knowledge conference. Year 10! I will offer tips for getting the most out of the event. I stole almost all of this from an older post - which needed a few tweaks. PLANNING AHEAD OF TIME What to do before you go? Research which sessions you w...
Lisa Latour
ServiceNow
