Hi there, The following article is intended to help people to update values within a Multi Row Variable Set (MRVS) based on value(s) set on a variable on the catalog item. I have written this for the following fictitious scenario. We want to manage s...
I have explained how we can add 7 days in the Due Date field/Custom field using Business Rules in ServiceNow. If you have any feedback related to the scripting part, please write it in the comment box. ====================BUSINESS RULES==============...
In the video i have explained below points: 1. What is oncelledit() 2. Difference Between onChange() and onCellEdit() 3. Parameters used in onCellEdit() 4. Scripting Section ( where i have given the demo how user input will be validated with...
Recently, I came across an interesting question where the questioner asked how the display value of state field can be fetched in the GlideQuery. Here is how a simply GlideQuery on incident table returns the values. var query = new global.GlideQue...
There was a question on the community where the user wanted to hide the "submit" & "Add attachments" buttons when the catalog item was of the type "Content item". This make sense since those items isn't something you would order and just for informat...
Was working around calling gs.getProperty in my client callable script include and then use it in a condition builder and came across this property. Script sandboxing prevents certain functions from being accessed for security purposes. You can v...
Table of Contents ChallengeSolutionEnhancements As a former software architect for Java-based applications, I was used to maintaining application properties in individual properties files. And it was quite common to have separate properties files...
< Previous Article Next Article >Mapping data with RTE/IRE Closing Off Introduction Now that we have a working retrieval and transformation process for our Intune data, we can schedule this data to auto-load at regular intervals Scheduled Data Imp...
Problem Statement: Need to check if attachment is added or not when user submit a request through service catalog.I know, there are lots of post regarding making attachments mandatory on Native UI and Service Portal. But very few of them are on work...
ServiceNow Report Selection Guide | ServiceNow Reports tips and tricks Hi All, Hope you are doing fine. Reports are one of the important admin activities which give us a clear vision of data analytics. ServiceNow OOB supports around 30 + report t...
Since I started using ServiceNow a few years ago, I was always missing concurrency features like client-side Promises, or C#-like Task - even a basic setTimeout would be sufficient.A can proudly say, that this search is finally over - introducing "Li...
Motivated by most commonly asked questions in community, I thought of creating a Script Include which can address the most common needs for any Developer like checking whether the user has a role / any one of the roles specified / all roles and is me...
Hi All, I hope you all are doing fine. In today's tutorial, we will be looking for ServiceNow System Property and understanding some use cases for the same. Let's first try to understand ServiceNow System Property and how we can create the same. S...
GlideAggregate - Get Unique Records Easily! Recently, I was in a scenario where I needed to find the number of distinct (unique) records by user. Within the platform, you can use the "Group by" feature in list view to accomplish this, but I needed ...
There are some examples available to call the attachment API via "Python" or "Jersey" scripts. However I was not able to find a good reference on how to call the API using Java. So posting an example here for reference, using "Java" and "Apache Http ...
Every so often you need to control what options are available in a field based on the selection made in another field. I posted an article (here) that describes how to do this when your options are table-driven and you are using a lookup select box o...
As per the servicenow docs newRecord() method creates a new record just as gr.initialize() . newRecord() Creates a GlideRecord, set the default values for the fields and assign a unique id to the record. Here the insert() and update() method both wor...
Hello, In this article, I will show you how you can take the field columns and its values dynamiclay as key/value pairs. Here i am using incident table record. var gr = new GlideRecord("incident"); if(gr.get("57af7aec73d423002728660c4cf6a71c")) { va...
In my Virtual Agent Analytics Dashboard the first three reports in Overview were showing blank because none were used in Topics so no data was showing in them. So had to remove them and Add one report so everything could be seen in a single dash...
Hi All, I hope you are doing fine. In this tutorial, we will be looking over an exciting plugin called ServiceNow Webkit to HTML Plugin. In our project, we get this ask a lot of times from the process team to share the pdf for the Homepage and das...
LisaLatour
ServiceNow
