Hi All, Hope you are doing fine. In todays article we will see how we can add a new custom test type and call the OOB DevOps API to push the payload for the same from external interfaces. Symptoms Create a new Test Type called 'Infra Risk Score'De...
Now Support Scheduled Maintenance FAQs The Now Support Scheduled Maintenance is Complete and the system is now available. Now Support will undergo scheduled maintenance from Sat October 12 20:00 to Sun October 13 00:00 PT (03:00 – 07:00 UTC, Sun O...
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Problem On server-side scripting, ServiceNow provides two options to show messages, either as info messages or as an error message. For this ServiceNow provide GlideSystem functions, addInfoMessage() and addErrorMessage(). This would work for both na...
Hi There, I hope you're doing great. With the participation in the ServiceNow Javascripting Challenge led by @Gagan Jolly , I m learning a lot. I thought I should share my learning on the Now community also Day 2: ServiceNow Java scripting Challan...
Fire an email notification from a schedule job This question popped up in the community and I thought I might as well put the answer here as well. Question was how you could check if the valid to date is 30 days from now and then send a notificatio...
In the several thousand questions I've answered here in the community, as well as in my customer projects over the last few years, I've seen a lot of JavaScript code. And in most cases, implemented methods/function were not secured against their ...
Failed API level ACL Validation - 403 Forbidden error When we're trying o connect on the web servisse. Are you getting this error? Steps to reproduce: Connect using some programming tool OR API Explorer >> System Web Services > REST > REST ...
Hello everyone, I’d like to share what I’ve learned about instance cloning. What is it? The common use of instance clone production environments over dev/test at certain amount of time, to ensure that the development/test teams are working in condit...
I wasn't really happy with the Solutions I have found on the community for this issue.With the old way of doing this (GlideappCalculationHelper.addItemToExistingRequest) you have to populate the variables manually after the requested item has been in...
ServiceNow employs the ES5 (2009) version of rhino javascript. As a result, RegEx Lookbehind Assertions introduced in 2018 as part of the ECMAScript language specification, per https://stackoverflow.com/questions/641407/javascript-negative-lookbehind...
Unlocking Insights into Your ServiceNow Instance: Understanding Storage and Table Usage Do you know how much storage space you have available on your ServiceNow instance? Do you know how much you're "allowed" to have? What happens if you exceed t...
Recently I had to check what are the unique values for one field in a table. The table had over 5000 records and at least 400 unique values. For a quick check, I could just group the list view by this filed and read the number. The issue is that I ne...
The code below should create RITMs from the mrvs. It should also copy columns from mrvsa to variables if they have the same prefix. Business rule: after; on insert Table: [sc_request] (function executeRule(current, previous /*null when async*/) ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Workflow Editor is a legacy product to maintain existing workflows already in production. For new use cases and workflows, use ServiceNow Workflow Studio. Workflow Stud...
Ever miss the 'tail -f' in the Unix world on ServiceNow? I did, so I quickly wrote a Python script to tail the System log. It works by polling your ServiceNow instance looking for new records to simulate tailing the logs.How to use:1. Copy and paste ...
Hello, Generally when the user leaves the organization, all the approvals that weare assigned to that user will be left unattended. So we had an requiremnt, where we wanted to send a summary of the list of approvals along with the count of approv...
What is Glide User API and Usage Glide User API and methods are useful to get current logged in user details and their roles. The typical use cases are personalizing feedback to the user and inspecting user roles. Glide user typically running from c...
Hi All, I hope you're doing great. In today's tutorial, we will be looking into one of the most important client-side functions which is getReference. In this tutorial, we will try to understand in depth what is ServiceNow getRefecrence client-side ...
Hi there. Today I will discuss about 4 applications that I install in my developer instance. These applications really help me with programming, debugging and almost everything. And that’s the secret of my speed when it comes to working in Servicenow...
Lisa Latour
ServiceNow
