The code below should create RITMs from the mrvs. It should also copy columns from mrvsa to variables if they have the same prefix. Business rule: after; on insert Table: [sc_request] (function executeRule(current, previous /*null when async*/) ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Workflow Editor is a legacy product to maintain existing workflows already in production. For new use cases and workflows, use ServiceNow Workflow Studio. Workflow Stud...
Ever miss the 'tail -f' in the Unix world on ServiceNow? I did, so I quickly wrote a Python script to tail the System log. It works by polling your ServiceNow instance looking for new records to simulate tailing the logs.How to use:1. Copy and paste ...
Hello, Generally when the user leaves the organization, all the approvals that weare assigned to that user will be left unattended. So we had an requiremnt, where we wanted to send a summary of the list of approvals along with the count of approv...
What is Glide User API and Usage Glide User API and methods are useful to get current logged in user details and their roles. The typical use cases are personalizing feedback to the user and inspecting user roles. Glide user typically running from c...
Hi All, I hope you're doing great. In today's tutorial, we will be looking into one of the most important client-side functions which is getReference. In this tutorial, we will try to understand in depth what is ServiceNow getRefecrence client-side ...
Hi there. Today I will discuss about 4 applications that I install in my developer instance. These applications really help me with programming, debugging and almost everything. And that’s the secret of my speed when it comes to working in Servicenow...
Did you know that users are able to view ServiceNow reports (other than type: list or drill-down) when the user DOES NOT have access rights (and isn't blocked by a report_view ACL) to the data record in a data source or source table of a report? ...
Ready to upgrade your Service Portal to Employee Center?In my latest video, we'll look at how to upgrade your portal to Employee Center as well as differences between Employee Center and Employee Center Pro, and finishing with some example portals bu...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Ever wondered why sometimes there is, and sometimes there isn't an email client available on forms? Or more specifically it is available for example in Incid...
When it comes to ServiceNow, there’s not a lot you cannot do to meet a business need - just sometimes getting there takes a bit of thought. Let me set the background that led to the creation of this article. Working through a workshop on Knowledge Ma...
In this article, i will show you how you can leverage the Google Translate API within ServiceNow. First, you need to register on Google cloud and enable Google Translation API. This will give you API key, which i suggest you store it in ServiceNow as...
Hi There, I hope you're doing great. With the participation in the ServiceNow Javascripting Challenge led by @Gagan Jolly, I m learning a lot. I thought I should share my learning on the Now community also Day 1: ServiceNow Java scripting Challang...
Hi, Earlier in my article, i have shown you how we can restrict the user to select only weekdays. In general, even in weekdays, there could be specific business times (such as 9-5) and also holidays which we want to exclude from the selection. In thi...
Problem ServiceNow scripting best practices recommend to avoid hardcoding strings in the code. One of the options to avoid that is to move them to system property and just retrieve the value in the code. (read more about strategies to avoid hardcoded...
Hi, I have compiled a list of ServiceNow best practices after going through the ServiceNow recommended best practices. This could be helpful for developers who wanted to have a quick look at best practices. Server-side Scripting Technical Best Practi...
In the several thousand questions I've answered here in the community, as well as in my customer projects over the last few years, I've seen a lot of JavaScript code. And in most cases, the code was not secured against the occurrence of runtime e...
Hi Everyone ! I am starting a new series of articles on Tips and Techniques for Service Portal Developers . The goal of this series is to consolidate a list of common challenges which almost every developer will come across when they work on Service ...
Script Include: var DataGenerator = Class.create(); DataGenerator.prototype = { initialize: function() { //Global Variables var mem = []; var incSysID; var incr =0; var days = 91; var interval = 5; var tickets = 20; var reassign1f = 0.1; var rea...
In OOB, we have a useful utility, GlideRecordUtil() script include to work with GlideRecords. I've found two handy functions to fetch and update the record data. populateFromGR()mergeToGR() populateFromGR(object, gr, ignoreFields) This function c...
LisaLatour
ServiceNow
