Developer articles

Glide User: g_user.firstName

Glide User: g_user.firstName Displaying the current user FirstName in an alert when the Form is loaded. Client script: Alert displaying when the form is loaded:

RFC: Method for avoiding unions for faster queries of partitioned tables in servicenow

In the quest for efficiency on partition table queries, I made a discovery which might be worth replicating and expanding into a partition table query feature in backend java code Unions are _slow_ and avoiding them is essential for anything that nee...

UI Action to Simplify Comparing Versions of Form, List, and Related List Layouts

It's upgrade time, and I'm reviewing "skips" and loving it! One of the things that me and my team find challenging is reviewing updates to forms and lists because when you do the side-by-side comparison, you're looking at the XML for the update. It's...

My Takeaways from the #BuildWithAES Challenge

For my #BuildWithAES challenge app, I created a writing Submission Tracker. (Skip the pre-amble of my app and jump to my key takeaways below). tl;dr; I really enjoyed working on this personal project and really wish that ServiceNow had an affordable ...

Create Custom Document : Attached it to the current record and Send Over the email to assignment Group.

Use Case 1:- On clicking a button on the requested item form Create the custom PDF document of the Requested Item form fields and Attached that to the current RITM record. Solution:- Steps:- 1. Create one email template in the ‘sysevent_email_templ...

Service Portal Modal SlideNav

Hi there, While developing a new Service Portal Virtual Agent widget, the thought raised about presenting the widget in a different way. Instead of having a pop-up appear, would it possible to have something like a Side Navigation bar on the Service ...

Distribution list to Micro Applications

Hi All, I took part in the challenge #BuildWithAES Challenge and i made a custom template on app engine for organizations to use and make new applications. My template topic is "Distribution list to Micro Applications" Use Case: Stop working out of...

Ajax calls to script include denied in scoped app with Application administation enabled

I have been banging my head against the wall for the past few days trying to figure this out. I couldn't find anything on the internet or community specific to my case, so I'm posting this article in hopes it will help someone in the future. My cus...

Create a Scheduled Job which matches items from two tables and writes to a third table

(function() { var table1 = new GlideRecord('x_table_1'); table1.addEncodedQuery('copy Query from show/hide filter'); // This is optional if you want to filter for specific records in a large table to save time. table1.query(); ...

Custom Step Configuration for Pausing an ATF Test for Debugging

Something I've found helpful in developing ATF tests is having the ability to Pause an ATF test, so that I can see what is happening while a test is in a particular state. Using this method, I've found things that were breaking tests that I don't thi...

Success Story: Speed-up integration development by simulating Third-party system behaviour

Intro Integration development falls under the challenging (and this interesting!) areas of ServiceNow development. However, showstoppers often come into play, blocking the development process one way or another. One may decide to be passive and wait ...

Clean Implementation

We can learn so many things from software development and architecture principles. In software development, writing clean code is crucial; if you are a software developer, you would 100% appreciate the importance of clean code. You might argue that t...

How to convert a List to a Report

In this article I will describe the implementation I used to convert a list filter into a report, and some secondary use cases, such as generating score reports for system tables. If you would simply like to add the feature to your instance, you can ...

Fixing a wrong update that attached two workflows in one task

Fixing a wrong update that attached two workflows in one task therefore it was needed to refresh the first workflow. First things first - How to identify the workflows? The workflows are storage in wf_context table. https://<instance>.service-now.c...

Custom Layout for sp-model/spModel ( Istanbul )

Istanbul Service PortalCustom Layout For Form Widget(sp-model / spModel)NOTE: This is not the only way to create provide custom layout, there are other ways to do it. Always make sure if ServicePortal has a new feature to do the same with low code ap...

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Show or Hide Form sections under some conditions

I have explained how we can Show or Hide Form sections under some conditions using UI Policy in ServiceNow. If you have any feedback related to the scripting part, please write it in the comment box. ====================UI POLICY=====================...

ServiceNow service portal widget tutorial | ServiceNow Create Custom Widget with demo

Hi All,Hope you are doing fine.In today's tutorial, we will be looking into how we can create a ServiceNow service portal custom widget from scratch with a live demo example.Let's first try to understand what is ServiceNow Widget in the Service Porta...

JS Code Coverage Debug

Dear coders, developers, Hope everyone's doing good ... This feature exists since Paris. Can you believe it? A gem which was truly hidden. Read further to truly understand what I mean by saying it as a "gem". A BIG time saver! Many experts might k...

Return Caller's Details in Incident form using Client Script and Script Include

I have explained how to return multiple values from the script include and pass it to the client side. If you have any feedback related to the scripting part, please write it in the comment box. ====================CLIENT SCRIPT======================...

Send an Email to any person as cc & bcc

I have explained how we can Send an Email as cc & bcc in ServiceNow. If you have any feedback related to the scripting part, please write it in the comment box. ====================Email Scripts====================== (function runMailScript( /* Glide...