What is a Test Matrix? Often, when we are planning our testing strategy, we will use a tool such as Excel to design our tests. In this simple example, the Test Matrix is a spreadsheet, and we wish to repeat the same test for each row in the sheet. He...
Hopefully some helpful tips for anyone getting started with the new Next Experience aka "UI 2022" in San Diego. How to enable Next Experience Activating Next Experience | ServiceNow Docs Open sys_properties.listSet property glide.ui.polaris.experienc...
Hi All, I feel the ServiceNow Developer community is a great community for the developers where we help each other when we need some direction. I have started contributing to the community again few days ago, and as per my observation I found th...
I see lot of users are using GlideRecord in client script (Which is not recommended and it will not work on Service Portal) so you can stop using GlideRecord in client script and replace with GlideAJAX. Example below, you can add fields based on your...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, When working with Favorites, ever wondered if it would be possible to group them? Or might you have noticed that you could add an Application Menu to your Fa...
Dear all, Thanks to a post from @Jeff Pierce that I was reading, I am sharing this small and useful piece of info which gets us an insight of how the methods which we often used are defined. They are defined pretty much like how we define our methods...
Today I was trying to figure out how to display a reference field from a restricted table to users with the "public" role on the main table. For instance, the "Cars" table is open to the "public" role, but the "Drivers" table is restricted to the ...
A common scenario when building web applications is to provide a form for users to enter data into and submit that data. This is quite simple to do in ServiceNow using out of the box items such as a Table, Service Portal, Service Portal Page and th...
ATF - Custom Step Configuration3 - Validation of dropdown value using the script Hi, This Step configuration takes the group name as an input and passes an active user name and sysId to output variables. Step Environment: Server Independent Categor...
Create a widget as shown below to submit an incident: Follow below Steps: 1. Navigate to Service Portal => Service Portal Configuration 2. Click on Widget Editor 3. Click on Create New Widget 4. Fill Widget Name and Submit 5. Now Use Below HT...
Is it Friday I was setting up some things and decided to try out a little Easter egg; since it meant working with UI Script and GlideModalv3 I thought I'd add it here for those curious. The Easter egg is triggered by the Konami code and checks for wh...
Why an Upgrade Kit? ServiceNow created this upgrade kit to make it easy for you to learn about the exciting new features in the San Diego release. Here’s what’s included: •A ready-to-use presentation that will give you and your team an overview of t...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While working with the Multi-Row Variable Set on Catalog Items, a while ago I stumbled on making the Multi-Row Variable Set conditional visible. Conditional ...
There are two ways of publishing an application in ServiceNow:Using an update setTo publish an application using an update set, follow the below steps:1. Go to System Applications —> Applications 2. Open the relevant application from the list 3. Cli...
About this Article API - https://<yourinstance>.service-now.com/api/sn_sc/servicecatalog/items/<cat_item_sysid>/order_now When using Service Catalog REST API (OOTB) for creating a request, it only checks variable definition for a mandatory field an...
How to learn Scripting in ServiceNow? I have seen this question very often in the community as well as in other forums too. The answer to this question is very simple - ‘Practice’. The more you practice the more you will learn however, I can understa...
Table of Contents Common RulesVariablesConstantsFunctionsClasses In the several thousand questions I've answered here in the community, as well as in my customer projects over the last few years, I've seen a lot of JavaScript code. And in most ca...
Hi, In the last article, as you have seen, I have shown you how to copy all attachments from 1 record to another set of record(s). In this article, I will show you how you can copy a specific attachment from 1 record to another set of record(s). To d...
When we have a Password (Masked) Variable on the Request Catalog Form along with other Drop down fields on it, the Password field gets automatically filled and drop down fields starts blinking on the form. This issue is not only with the Servicenow C...
The benefit of using translations You can use Translations in many places. Here are some examples I will use in this Article: - To set a field message - Generate an Info or Error message - Translate options You can enter the translations in the [sy...
Lisa Latour
ServiceNow
