Do you have requirement to hide a form section based on some conditions? And the function setSectionDisplay()is not working. You landed to a right place.You have section name having few words and have requirement to show/hide this section based on so...
Similar Incidents for ServcieNow allows you to set up a related list of incidents with semantically similar short plus long descriptions. This can save you hundreds of man-hours because your support staff no longer have to perform multiple keyword se...
To Remove "Add to Cart" Button : Step 1:- Clone "Widget - SC Order Guide" [widget-sc-order-guide-v2] (So that you can edit the Widget) Step 2:- In "Body HTML Template" section go to "Line 220" and Locate the following Tag <button ng-disabled="subm...
Over the past year I've been in a handful of platform engineering discussions where the question of "Does query order matter?" is asked. I've listened to claims and opinions by my peers, but no one had any evidence or documentation to support those c...
So in the London release SN have gotten strict with the scripting they are allowing us to use for DOM manipulation. I;ve seen loads of posts over the last couple of days on how to make an attachment mandatory for a catalog item in both the CMS portal...
I had the requirement to provide a widget that displays tabular data, has a base filter, allows additional filtering and supports search. There are a couple great posts on the Developer Community site, but none of them addressed all of my needs. I i...
1. Go to sys_properties table. 2. Open Porperty : glide.sc.sp.twostep 3. Set the Value : False (By Default it is True) Note: This will disable the order confirmation for all the items.
Hello, I am not sure any this is already mentioned on community somewhere or not..But I would like to mention this some observation that I observed while working on requirements for 1 of my customer. I was working on requirement where I had to create...
Have you ever looked into a ServiceNow instance and thought... "What the hell have they done! and where have they done it (who knows why)". Well now you will be able to easily find and identify the 'business process' the developer decided to impl...
Hello Someone said a picture is worth a thousand words.Here I leave some images, mind maps to help you in the new features of Servicenow's London version. The source of the information are the videos published in the official channel of Servicenow on...
I received a call asking for assistance paginating through a GlideRecord result-set in a Scoped Application. I was informed that GlideRecord.currentLocation doesn't work in scoped apps, and solutions here at community are overly complicated that use ...
Check out this WEBINAR to see ServiceNow's best practices https://community.servicenow.com/community?id=community_article&sys_id=a2fb9b26dba96700fb4ae15b8a9619f1
Desire: Standard changes (existing or newly created) should have a dedicated view, which will limit the fields and related lists with which the user must concern themselves. Issue: While view rules allow an easy filter condition (type=standard) to ap...
Earlier this week I took the Service Portal Fundamentals class so I could get my voucher for the Micro-cert. Even if I'm pretty experienced in the Portal and what you can do, there is always some functionality that you haven't played around with so m...
Hello ,I have seen few questions on community for adding close note in service portal ticket Service portal:Add closed notes field in closed Ticket .Here is the solution : If you are trying with form view it won't help here because in SP, "Ticket F...
Among all of the ServiceNow products I was always finding the Orchestration, Discovery and Event Management to be the most fascinating and having great potential of bringing actual financial value to customer, while still being quite expensive. Howev...
Setting values of a sn-choice-list is different from sn-record-picker where we pass to the field an array of a single object together with its displayValue and value - something like c.recordPicker = [{"displayValue": "test", "value": "testValue"}]. ...
Hi Team, If you are in Las Vegas on November 27th, please join us at our developer meetup. RSVP here: https://www.meetup.com/Las-Vegas-ServiceNow-Developer-Meetup/events/255784708/
I wanted to share a few ways that you can modify the out-of-box (OOB) the Service Catalog category list (Widget name: SC Categories, ID: this widget has no ID defined OOB). This widget typically acts like a menu and sits on the left hand side of yo...
Had a hard time coming up with a good headline for this article. But at least I got your attention. Today we are going to talk/show how you can use connect as an alternative for email/push notification/sms etc. We all trying to avoid emails and try t...
LisaLatour
ServiceNow
