We had come across an requirement to log the integration errors as an attachment and attach the file in the record 1) Call a error script Include every time if the validation failed 1) Create an record in em_event by passing necessary parameters (Co...
I was playing around with search groups and acceptance criteria in service portal and found that it was difficult to delete some of the work I had done. For all of you that are new to the platform, you can open the record to be deleted in portal and ...
I had a hard time finding a sample or any guidance for how to test out a scripted SOAP service. Here is one method I found that works: Download and install postmanCreate a new request Set to POSTUse URL: https://yourinstancename.service-now.com/y...
I've been working on the ServiceNow platform for a bit under three years, primarily developing custom applications. ServiceNow is a huge platform and there are so much good resources out there. From day one, even until today, I am still finding som...
Evening Everyone Ive been working on the problem of UI Macro's in Catalog Variables. While seemingly powerful, they are hindered by their abject lack, apparently, of storage capacity outside workarounds like storing data in other variables via onSubm...
Hi Everyone, Came across an observation which might help- While we were creating a record producer- user had to select value from dropdown (say 1,3,5)- based on this selection- some questions should be appearing (say 2,10,20) Example- user selects 1-...
A quick pair of tips for dealing with date formats on the client side: This is an undocumented function and global that will help you turn date strings pulled from form controls into JavaScript dates for date manipulation: UNDOCUMENTED FUNCTION: getD...
Hope you guys are having an awesome day. I recently was assigned an Enhancement which had a requirement of providing access to 'Update All' functionality to Asset Management team. But, OOB it would have allowed Asset Management team to see 'Update Al...
CareWorks Tech is pleased to be hosting the Scripting in ServiceNow Fundamentals course at our headquarters in Dublin, OH on April 30 - May 2. This three day class introduces you to ServiceNow's JavaScript API and teaches you how to get the most out ...
Hello All, I recently posted a article on LikedIn integration with ServiceNow, now I'll share my POC details of LinkedIn integration with Service Portal. Here are the steps below... 1. Create LinkedIn App on https://www.linkedin.com/developer/apps O...
Project Management A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. And a project is unique in that it is not a routine operation, but a specific set of operations designed to a...
GlideScopedEvaluator API allows you to get the response from a "Script" field. Here is an example in detail. 1. Create a Table like this 2. Create a record like this 3. Now, open Background script and get the response from Script field like this (...
Hola Guys, There has always been lot of buzz about understanding and creating apps in Studio application and usually people tend to think it is quite complicated and will create issues while running in prod and they opt to use Global app instead. Las...
One thing that has bugged me since SP rolled out is the user experience for Glide List fields on Service Portal. It looks exactly like a free text field, with no other decorations, so users don't know until they select it that it is not a free-form t...
Hi Guys, I have seen people asking how to call a Script Include function in a report or simply in a background script without creating an object of class. This is quite an easy task, so I thought about writing a short article on this. Go to the '...
For this example, I have considered POST request which would take feedback submitted on SP Page and send it a 3rd party API. GET request which would display the API response in List view on SP page. 1. Integrate 3rd Party APIs Go to System Web Se...
I was asked by my company to integrate Quest Foglight to Servicenow. REST with Foglight is a new function for them with their latest release, so there wasn't much knowledge about it. After hours upon hours upon hours of research and coding, I finally...
Posting to save someone time. Python3 / Selenium / Firefox Webdriver from selenium import webdriver from selenium.webdriver.common.keys import Keys import time browser = webdriver.Firefox() browser.get("https://<INSTANCE URL>/side_door.do") time....
Research shows that 80% of the time spent working with code goes to reading it; that as familiarity with code increases, readability increases. What this means is that cryptic code becomes trivial to decipher with familiarization, it also means that ...
Hi, we recently came up with a requirement where we need to change the background color of the GlideDialog Window Title. We have debugged and found a simpler way to do this. Whichever UI page, you are going to open through Glidedialog, open that spe...
LisaLatour
ServiceNow
