500 error in Rest API

[Neeraj Sharma10]

Hello experts,

I am trying to integrate with 3rd party tool (cloudplus) , i am using post method to create the test incident ticket, I am getting Error status 500 (Invalid query).

but when i use same url from postman i get successful response (200).

what can be the reason?

Do anyone have experienced same before?

Thanks in advance

[Sadasiva Reddy]

This may helpful..

Regards,

Sadasiva

Please mark helpful/ correct based on the impact

[mayurt]

Might be the case u are trying to insert wrong value which is not acceptable

[Neeraj Sharma10]

Hi mayur tejnani

Hi Shubhpreet Singh

Thanks for replying

I too thought that may be url is wrong but when i send same request using postman ..BANG i got   incident id in response.. HTTP status = 200.

[mayurt]

Dont send too many values try sending one at a time as see if u are getting same error.

[Khozema Attar1 · Accepted solution]

Hello Neeraj,

You can set the order for the parameters you are sending. It might be possible that all the parameters have same order and thats why your request might not be getting triggered.

Set the order for parameters and see if that works.

Mark as correct if it resolves your issue.

Thanks & regards

Khozema