Hi All, I have the requirement to create a record producer directly from an UI action placed on an RITMReq detail:1. create a UI action on RITM form name - "Create Incident"2. When this UI action is selected it should create incident but it should al...
I want to show a confirm popup when incident is cancelled.once state cancelled is selected, popup should appear where some cancellation policy is mentioned and on top of that resolution code should be selected from the popup. If user selects 'Yes', i...
Hi ServiceNow family,I have created a integration hub retry policy. I want to call this retry policy in script include.I have created script include and trying to call the integration retry policy I am facing below error in the logs -Error in API req...
Hi,I'm new to widget. I want to create two filters, the condition for this that when a group is selected the corresponding value should shown in the LAB Name field. I have done this using SN_RECORD_PICKER, but can't able to achieve this. Can anybody ...
Give detailed step by step solution on:Create a workflow to automatically Link Knowledge article with incidents on the basis of category and short description contain common words for faster resolution.
Encountered a "database login failed" error while trying to schedule crystal report using the task scheduler with the report commander command line.
How to configure search suggestion for users to find related articles.
Please provide me detailed step by step solution on:1.Finding recurring incident using workflow step by step solution needed.2. Create knowledge article for recurring incidents.
https://dev261759.service-now.com
Detailed step by step solution needed to:Build a dashboard to track:1. knowledge article usage in incident resolution.2. The creation and approval of knowledge article.
Hi All,Can we delete same records if its deleted in another instance using rest message?Example : Currently we are copying incident attachments in instance2 from instance1 using rest message. Now what we want that if attachments is remove from any in...
We need a notification issued to anyone with a control attestation to take.We have modified the OOTB BR Notify assessment user to include 'Attestation' but the notification is not getting issued.Anyone know what is wrong?
Hi Community, Could you please share the code for this below scenario when an incident form assigned to email address is empty, we need to clear that value & show error message Thanks,Srinivasu
Hello, Can anyone please help? In Flow Designer, when I called API, I got Response Body as below data. It's Array Object type. I would like to get the "value" of emails data (test@abc.com). in String. Which script can help? "emails":[ {"val...
