About tectonic user.

[Ajay95]

Hi,

I have one query regarding tectonic user. We have one table in our instance i.e. sys_ux_lib_component_attr. And when I search the records in listview I am able to see 'tectonic' user in updated by field.

Can anyone let me know from where this user came and what is the use of this user because I am not able to find same user in sys_user. 

[AnveshKumar M · Accepted solution]

Hi @Ajay95 ,

The user tectonic is not from your instance user table. The sys_created_by and sys_updated_by are just string type fields. The OOTB records in sys_ux_lib_component_attr table are created by ServiceNow and the Developer worked on these records is tectonic who might be an employee/generic user at ServiceNow.

You don't have to worry about this. If you want to test this in your environment create an user called abcde then create any record (even a simple incident) impersonating as abcde. Then export the record as XML and import the record in another instance where there is no user called abcde but still the record imported updated_by will contain the user as abcde.

Please mark my answer as helpful and accept as solution if it helped you 👍✔️

[Saurav]

The above does not seem right every instance is having these records created by tectonic .

This must be something different and internal to Servicenow.

https://[INSTANCE].service-now.com/sys_store_app_list.do?sysparm_query=sys_created_by%3Dtectonic
@Chuck Tomasi Would you know about this ?