Hi, I know i should have created a Business Rule on Problem Task table but I want to create on Problem table to see why it doesn't work. It didn't work. Keeping it as it is, please tell me what Is wrong so that I can learn and correct myself. (func...
I am aware that with auditing enabled, the change records can be queried from sys_history_set and sys_history_line tables. Though, the records do not appear in those table unless I trigger a history initial request from the UI. Is it possible to trig...
Is there any way the plugins can be updated using background scripts, other than directly updating from UI or downloading it from store?
Hello. I'm new to "UI Builder". I just completed the developer training course... I'm having some trouble with Required and Optional "Page Parameters". They seem to be working at Design Time, but not at Runtime. My Page Parameter Definition looks l...
I'm looking for a better way to export dashboards containing multiple line charts. The current export options (PDF, image) don't provide a very presentable output, especially with several charts. Is there a way to export these in a more professional ...
Hello, I recently integrated Microsoft Teams with Servicenow to be able to start chat conversations in incidents, Req, Change but when I start a chat and add some users in SN when adding them they appear in "Offline" but in Teams they are in "availab...
What is the purpose of 'Escalation' field on 'Task' table?
Good afternoon, I am trying to set the conditions for list collector(Record Producer). I want the picker to look at name and class columns. I want to see in the class column = business application, application and scanned application and nothing ...
Hi there please advise why we would suddenly start getting this error and what should we do to resolve it PowerShell script execution failed. Script returned status 1 using account user sn_orchestrator. ThanksLevino
Hello Now Community, I'm so confused as to why this happened all of a sudden. This is only occurring in our sub-prod instance, but when looking at any RITM record, and clicking Flow Context, I am not able to see the logs associated with the Flow. S...
Hello fellow ServiceNow developers, I’m reaching out to the community for assistance with an issue we’re experiencing regarding redirect functionality after SSO login. We have implemented a custom Single Sign-On setup, and while it works as expected ...
Hi all, I'm trying to extract Sys IDs from a List Collector variable in a ServiceNow workflow script and then use those sys id to glide into the record to get particular values. The same code works fine in Background Scripts, but in the workflow it d...
Hi everyone,If this isn't the right board for this question, please let me know.I was curious if anyone has experience using AI to help automate ticket corrections. Specifically, we often receive requests from users who accidentally enter PII or PHI ...
Hi,I’ve been trying to trigger a popup message when dragging a card from one lane to another on my VTB freeform board but haven't had any luck. I've been using a UI page along with a UI Action, but I can't seem to link it to the VTB, which leads me t...
Is there a way to automatically update the form layout of child tables when the parent table form changes? I have been working on a project that has added many tables to the CMDB hierarchy, and I'm looking for a way to ensure that child tables will d...