Hi all,I am learning about service portalwhat I am trying is to display an external page(e.g google,...)using iFrame in service portal.So, I created a widget and included the iframe as below<iframe src="http://www.w3schools.com" height="500px" width=...
Hi, We have a transform map created on incident table for a specific use case. The assignment for the inserted incident records happens via OnBefore transform script. Now, we also have a new before insert/update BR on incident table, which sets the ...
Hi,I need to write a async business rule to fetch the date dynamically in which the problem state is changed to fix in progress. Can anyone give me the base idea? TIA
Hi all,User provisioning is set up in conjunction with Microsoft Entra ID.Provisioning also maps company and departments.For the user information created by provisioning, the company and department are set only if they exist in the company master and...
Hello Guys, Anyone has the Servicenow APIs documentation link.
HiIn NextExperience UI, user's search options are limited to CSM/FSM workspace not allowing user to switch to global. In dev and test instances, user can do this fine. Other users with non admin access can also change the search context and multiple ...
'Create Issue' action in flow designer using JIRA spoke showing error - 'Bad Request. The current operation ended in state: ERROR' , even before testing the action or setting any values, or when we try to select this action in a flow, this error pops...
I just recently posted the below question that has a solution, however once I got past the first bit, I now have a follow up issue I need help with.Solved: Help with flow action getting comment and removing... - ServiceNow Community On a flow that ha...
Hi,I have an order guide that contains multiple catalog items. All of which have required fields.Users not using the Service Portal are able to bypass the required fields as long as they fill out the required fields of one of the tabs and hit the che...
Hello Everyone,Can you please help me with the details of this property.glide.sandbox.usersession.allow_unsanitized_messageswhen we use this and why?Also what is mean by sandboxed user?How we can test this?Going through the docs but did not got much ...
Hello, I have an ATF test where a user is created and impersonated to request a catalog item within the Service Catalog on the Service Portal.Populating the form seems to work fine, but when it reaches the "Submit a Form (SP)" step, I see "Successful...
It appears the events "pm_project_task.assigned" and "sn_pw.project.workspace.assignedto" only generate notifications when the "Assigned to" field is changed--and ignores and changes to the "Additional Assignees to" field. Am I missing something OOB ...
Trying to determine the best way to do this in catalog builder form. Lets say I have a lookup select box called 'Department' and when I select an option from that box I want to populate and/or filter another lookup select box to just have options bas...
I am trying to create a catalog item. For the first variable, I need the user to select from a list of specific CMDB classes. I think the Lookup Multiple Choice variable type is the best option and I have the following settings: Lookup from table: sy...
Working on a Proof of Concept on CSM. A retailer submits a form asking for restock of a particular product(in our scenario its stock of medicines for example covid vaccines, first aid kits etc). When the form is submitted a case has been created and...