Good Day everyone I am trying to use a style sheet to modify a cloned Theme instead of just adding the changes to the cloned theme's CSS variables section.Unfortunately, some of the code I put in the Style sheet has no effect unless I add it to the C...
Hi All,I am always landing onto the Service desk landing page SNC even though I have update the order of the Tier2/3 specialist landing page SNC to match with the service desk page.How can I make an user to land on 'tier2/3 page' when the user opens...
In true Holiday Spirit, it's time to try and give back a little Recently I've been asked by a customer to have an API function available that returns the previous assignment group. Looking at the documentation and examples found in the community, I s...
The flushMessages() method in ServiceNow is typically used in the context of the GlideSystem (referred to as gs) object. This method is used to clear any informational messages that have been queued up for display to the user during the execution of...
Hi, We have a requirement to embed a interactive survey within an email. The email SMTP account is AWS. I have come across solutions to embed surveys for microsoft emails using outlook-actionable, however applying the same method for AWS throws an ...
I have one custom Field in Change application with high,medium and low choice when we hover we need to get description with hint its working and in service operation workspace its not working how we can achieve this?
Hello, I wanted to know that whether we can receive a file from SFTP server to ServiceNow.Basically I am working on Copy file to this Instance command of SFTP step in flow designer and I am confused a bit . The SFTP server which we will be receiving ...
We have successfully connected the taxonomy from our portal to the Now mobile app and it works, but under the "Browse (topic)" tab it does not show all the articles/requests under it unlike the portal. This is what the taxonomy in Now Mobile App look...
i'm not sure how to create run script activity in flow , need some guidance on this alternatively, I tried with after Business rule with script as below, it's just setting flow context to cancel and i still can view the workflow from show workflow op...
Hi All, Can we Pre-populate 3/4 Rows in MRVS When catalog item is loaded on portal?I received a requirement where i need to show 3/4 pre-populate rows with values in MRVS (Multi Row Variable set) and last two columns should be editable.I'm not able ...
Hello experts, can anyone please guide me where to configure the CSS for Workspace Guided Tour, based on our preferences? Thanks in advance.
I have the below requirement, > We have a custom form (table) IPM task. I have created a UI action 'Import data'. Now when user attaches a excel with column 'case id' and 'resolved by'(column constant and number of rows keeps changing), the data in t...
I created one widget by using performance analytics to show created and resolved incidents, for that i used 2 OOTB indicators('Number of new incidents' and 'Number of resolved incidents') but need to add one condition to show only particular assignme...
Hi, I have created a new table and just added only one read ACL with no roles, conditions, or anything else. I removed Admin Overrides, but the admin can still see the records. Why? Kindly help. RegardsSuman P.
Does anyone know what is wrong with this service? If im not setting this on ignored list, than my test fails, Interessant is that, the test is failing on 12 Step, and steps 2-11 are skipped. After setting this warning on ignored list it works again.....
