After installing the com.snc.knowledge_advanced.installer plugin, I am encountering an issue with updates. The error only appears when I click the "Check Out" button, not during a regular update. This functionality works as expected in my PDI but n...
After installing the com.snc.knowledge_advanced.installer plugin, I encountered an issue during updates. The error appears only when I click the "Check Out" button, but it does not occur during a normal update.
What are all the Challenges faced in Custom Applications in terms of Cross Scopped access?
I need help on script when inbound email received is posted to record but the attachment is not uploaded.
Hi, Do you know how I can do so that the modified passwords of the users are stored in the history table?I have activated the parameter in the credential store password reset and configured the parameter password history limit with a value > 0 but ev...
Hi Developers, I have a development requirement where we need to integrate a Virtual Agent to a specific Teams channel group alone.Is there a possibility to do this integration? Kindly share your thoughts.! Thanks & Regards,Aswanth
The documentation mentions that Global announcements appear in a banner and Forum announcements appear in the Announcements section. However, my Global announcement is not showing at all and my Forum announcements are showing in the banner as well as...
Hi,I want to get all records from a table using GlideRecord but my condition is from two AND conditions connected using an OR.Actually, this would be fine, but it won't work as encodedQueries seem not to support grouping with () var totalRealRevenue...
When I am Impersonating an snc_internal role user and trying to access the CSM portal (which is not default portal) it is redirecting me to different page. only particular role users were able to access the CSM portal. How to make the snc_internal us...
Hi,I'm working on a Playbook experience for Incidents and have created a process using the Process Automation Designer. However, I'm encountering an issue where it's not opening. It seems like there might be a glitch (please see the attachment), and ...
Let's say I have a custom field called email Address which reference to User Table (sys_user). Now, I want that on selecting any record in reference table, email address of the user should select in the email address field, right now by default it is...
Hi,I have written some code to get the list of IT Managers of the servers. I am not getting any output. Kindly help. /* **Access Flow/Action data using the fd_data object. Script must return a value. **Order number is offset by +1 in Error Handling ...
Hi, We are trying to validate the data entered by the user on the form, for this we are making an API call to our server with the data entered by the user and checking the response.We have created a Validate UI action which will validate the...
Hi Team, I am working on to send outbound message to Servicenow instance through REST API. Configured below Outbound api and business rule , and getting error: {"result":{"code":400,"error":"Attribute: 'sys_class_name' is missing in payload."}} O...
I have created a UI Action button Cancelled by requestor. I need to add Norwegian translation for this button. I did the following: However, I am unable to see the translation happening in the agent workspace (SOW). Any suggestion on how this can be ...
