Below is the currency type field, in which we need to have currency code as Euro, and which should be Read only,orCan we have only Euro currency code specifically for a particular table This requirement is specific to particular table.We have tried B...
Auto-Assignment of Major Incident Tickets to ITIL Agents in ServiceNow Based on Skills and Availability. As an IT Operations Manager/ITIL Team Lead, I want major incident tickets to be auto-assigned to the ITIL team with a designated ITIL agent in th...
below is the Onload script i written but not working function onLoad() { // Ensure `window` is available and check the current URL if (typeof window !== 'undefined') { var url = window.location.href; // Check if the current page i...
We have recently moved away from ServiceNow to another ITSM provider.I have a team of SQL dba's asking "how do we access the data"? 1. we cannot connect to the database, please see the below error: I’m getting an error with companyname_sftpmig_lhr_CH...
Hi All, We have an encoded query which is being run under a function of script include for an integration. We can copy the encoded query from table but is there any possibility to check the result of that encoded query in service now table. Below is...
Has anyone ever encountered the following scenariosetting up a guided tour with the following steps.1 - select a record in a specific state from the list view.2 - now on the record detail form, select an action button from the top menu3 - highlight a...
Hello, Hardware asset refresh item not creating Task directly..we need to create the task manually Please guide on this
Hello Community, We have a catalog item that generates 2 tasks, I would like to send the standard RITM closed notification after the first sc_task is closed complete. For the 2nd task no notification will be sent. I copied the closed RITM notific...
After configured multiple risk assessments based on choice, before user submitted the risk assessment questions if user trying to edit it is showing empty risk template,
Hello All, Can anyone please help me or provide me the steps to integrate Saviynt with servicenow? Or any guide which is available would really help. Regards, Nagendra.
Hi All,Project "Status Repot" UI action is navigating the Project workspace, when I open the individual project it agins routes to the same page after the Xanadu upgrade.is this happening to anyone?Navigating to the Project workspace By default, it s...
I have used Get Site and Get list actions from the actions provided by the SharePoint spoke. With both actions being able to get the output successfully. But when I use the Look Up List Items In A List action am getting an error as Incorrectly format...
Hello, I would like someone to aid in installing Vendor Management Workspace demo data on my PDIThe KB article for Vendor demo data contains references to accounts and scheduled jobs that are not present in an instance where I installed the VMW plugi...
Hi all, A user has reported problems when trying to select a text for copy and pasting on SNOW instance while using Azure Virtual Desktop. The situation is as follows:The user is using Edge browser version 121.0.2277.4 on his Azure Virtual Desktop.Wh...
Hi,I want to create a subflow with some conditions which are mentioned below. In the catalog item "Requested For" user having "Manager", it will trigger the approval to that manager. If that user doesn't have the "Manager", it will trigger the approv...
