Hi, I have configured AI search on my instances where in autocomplete suggestion, suggested results are not showing in my prod instance however its working fine in lower instance.Auto complete is showing result from popular searches but not with any ...
I created an event and a notification, and the notification is triggered from a workflow using the 'Trigger an Event' step. I configured the workflow so that Parm1 will be the Recipient of the notification. I have a flow variable that populates into ...
HI All I need to clear one variable when add a new row using MRVSIs that posible? 123
We have a request to indicator if attachments exist on a change request that is being displayed at CAB utilizing CAB Workbench. Currently, CAB Workbench has no indicator if attachments exist. After searching for like solutions and opening a case wi...
Use case: Primary Domain Name: AOther Domain: X Now, the X domain is merging with A, creating New IDs for X domain Users in A. How do we get History like Existing tickets and Groups, etcs to the new ID's. Can we write a script? If yes, please help. ...
Hi Community, We have a ask, that whenever someone is trying to share any report (newly created or existing), if they select Everyone in the report share then the role of Public should be automatically selected by default. Thanks.
Hi Team, I have a query business rule , on user table , which is having a condition as "current.addQuery('roles=itil'); so when i open user table its showing only uses with ITIL role now i have a catalog form then a variable to reference to USER tab...
Hi I have a requirement from my client like there should be a print option available for each 'Business Service Catalog'.I tried to achieve this by adding a print button to catalog UI page with following code.<button id="print_button" onclick="window...
I have a reference field referred to cmn_department in a catalog item. I want to display the fields name, id, parent to the user but want to restrict the user from searching with parent.For Example, if I have 30 records with Parent as "IT" and also a...
Hello,I'm new to SN and just received my first request. The request is this "Master Data Enhancement—a larger enhancement project, rather than a simple "fix this issue" or "update this record" task. It involves changing or establishing master data or...
In Performance analytic I am trying to create a filter that managers can use to show all submitted incidents from their areas using the report structure so Manager A should be able to see Sub_Manager A1, Sub_Manager A2 and all direct reports to those...
I have a report on a dashboard when I click on value of the report its opening the perticular record of that I want to restrict the clickable on the report value.How can I achive this can anyone help me on this query? Attached the below SS for refere...
Dear community, Please help me to achieve this. what I want to achieve is to get only unique values from the below 2 variables. var a = '88034e4497021110b549bfb6f053af6d,1364b04297865110b549bfb6f053af5e' ; var b = '04034e4497021110b549bfb6f053af73,...
Hi, I am trying to copy the attachments from request to incident table. I know we can do it by "GlideSysAttachment.copy" method. But as per the functionality its copying repeatedly everytime. There is alternate way that we can try to delete all attac...
Hello Community, I wanted to create Announcement banner in Native UI which is UI 16 (not in NextUI Experience). I have tried with UX Announcement/Configurations but announcement visible in NextUI experience, if I switched to UI16 the announcement ...
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