Hey communityI'm having an UI issue with the "Recommended Field Scorecard", to the level that if I click on "Recommended Fields", it's not clearing the UI, and showing the correct way. it keeps this wrong UI and shows the options way below. (see scr...
Hello, expertsI am doing research to consider migrating from Service Portal to Employee Center.The image below is the ticket form screen where users can chat when they submit an incident.In Service Portal, I think that the standard ticket widget and ...
We are wanting to add a new form_style for the UI Actions. Currently OOB there are 3 form styles on the UI Action form - We want to either create a new choice of a different color, or modify one of the OOB colors. Any ideas where this code is so that...
Hi, I'm new to ServiceNow; I created and moved a new rest message from my employer's development environment to their test environment, but I see an error:-- Type: Error-- Remote update: sys_rest_message_74ffe5c11b8a5a103a4c6351f54bcbe6-- Description...
Hello,I’m trying to modify the behavior of the following icon. Currently, it displays once the subcategory has been selected.I need it to display only when the CI is selected.I’ve checked and believe the icon’s behavior is managed by the following ma...
Hello guys,I need to send an email notification via BCC. I tried using the following mail script to do so, but it's not working:I used gs.log for debug, but i don't get any message in the System Logs, apparently it does not even call the script from ...
I'm trying to create the below Guided Self Service Process: However, what I've noticed is that if I click on the 'Edit in Process Automation Designer' button, I get the below error message: Can somebody explain what's causing this issue and what is ...
HI , When I am submitting a event & live commn request ,under gatekeeper variable,a sys_id is visible with names of user.I tried matching sys id with users ,Its not showing. I want to remove this sys id.How can I achieve this?
Hello All, I am new to ServiceNow and we're currently working on integrating Device42 with ServiceNow. I’m trying to find the necessary plugin in my instance, but I’m unable to locate it. I’ve also checked the ServiceNow Store and I requested to inst...
Hi, Im trying to impersonate a user with itil role and create a report from his user. When creating the the report, i choose the Source Type: External Import and then Im trying to upload xlsx file.Im getting this:I can see the an import table was cre...
Hi everyone,I'm working on configuring CSM workspace in UI builder, and facing some difficulties in achieving the dynamic values in the filter components. The requirement is, when an "Assignment Group" (x_assignment_group_value) value is selected, it...
I am trying to create a request through "Request third-party risk due diligence" catalog item and end up with a Javascript error when try to select option under variable " what is the purpose of your request?"Background : Initially TPRM plugins are i...
Hi , I am working flow designer , i have declared one string type flow variable. it has values separated by comma.like var v= 'str,pqr,atf';i want to runfor loop to iterate this values. Anybody can help here ?
Hi All,Good day!We would like to understand the 'Badge reader integration for walkup experience ' - would be great help if you share your experience with us. It's quite urgent task - quick response will be much appreciated.
Is it possible to add a new option Create New, that will directly open the new record to create a case in workspace?
