When I click on Create Case, then a popup appears allowing me to select the claim type that I want to create from a dropdown.When I select "Report Personal Auto Claim" and hit Create, then it takes me to "Personal Auto Claim" playbook with "First Not...
Hello all,I want to add a dashboard to the service portal page. how can I achieve this functionality please guide me on this.Thank You.
Hi All, My user profile has "admin" role , i am able to login and see all the records of a table ,i have created a new user and gave the same "admin" role but he is unable to see all the records of the same tablehow can i resolve this issue, i have c...
My requirement is to create a scheduled job that starts on Day 1 of the quarter and runs each business day until the maximum of Wednesday of 13 times up to the 3rd Wednesday of the quarter (whichever comes first).Can anyone help me in building that c...
Hi,Here is a SPEntryPage Script Include snippet:if (user.hasRoles() && user.getFullName() != "System Administrator" && user.hasRole('x_11111_notes.service portal')){ // } else if (user.hasRoles() && !redirectURL && !isServicePort...
Hi Everyone, i have a requirement on change request. There are freeze periods mentioned in the cmn_schedule_span table like start date and end date of the freeze period. So whenever the change request is raised with the type as "Normal" and the plan...
Hi,I am creating a flow for a service catalog item. There are 2 layers of approval. The first is for the user's manager and the second is for an approval group.When testing, the first approval is created and then approved. The next step creates an...
I have a big service catalog form. When I added catalog task activity to the workflow, only some variables moved to the selected side, while some still sitting on the available column. I need all my variables to move to the selected column. I see thi...
want to know how to get authorization code and access token via scripting for an oauth provider and pass the bearer token in the REST api call.
Triggered by the creation of a case in the Consumer record, I want to generate tasks set by actions in multiple subflows. I want to link the tasks to the Consumer record that triggered the case creation.I have added a related list to the Consumer tab...
Hi team, we have requirement that if RITM is closed we need to disable or read only the field "additional comments" field on portal for every one can any one help me how to achieve this sharing screen show for reference
I have trouble getting GlideDateTime() and GlideDate() to perform straightforward operations. If the first numbers (DD) are under 12 it gets designed as mm-dd-yyyy. My fundamental configs and client date design are dd/MM/yyyy. This one says 2024-09-2...
A reference field for the associated RITM is in a custom table that I have created. I am attempting to update the Stage of the RITM in Flow Designer for a flow that is triggered by a modification to the custom table. Changing the worth of the Stage f...
Hi Team, While using email activity button forward, I was able to add prefix FW: to the subject, sometime subject contain FW: already when on click on forward it will add one more, I want to have only one FW: Prefix. Please suggest
Hello Team, I have created almost 30 plus UI policy in one of the catalog item, and somehow it stopped working ,it was working but suddenly stopped, I have not made any major change on catalog form. I checked every piece of UI policy but none is wor...
