When we submit a Record producer (on incident table), we get a pop up window after click of submit, where we can fill the 'requested for' value. How can we access that value in the Record producer script to populate that value in 'Opened For' field
Hi all,I have the one recruitment , when the current logged in user having the "xyz" role, and the assignment group also having the same role if the condition is match then UI action visible to the incident table. i have write some code for that it's...
Hi All, I am trying to find out where this 'Add Comments'(when you click on 'test' below 'Comments', this pop-up will show up) configuration is defined. I tried to find out in UI Pages and UI Macros but not able to find it. Anyone has any idea where ...
Hii All, I have created one flow for Manager Approval Reminders where once user will create the service request then it will go for manager approval and if manager will not approve it then Reminder Notifications will be sent after creation of request...
How do I get the current order guide in the service portal and hide a field on the form just for that order guide with widget.I have this widget in image, but it's not working, can anyone help me, please?
Hi Experts' We have license for ITSM Pro and have 'Ansible Spoke' available . This is for ServiceNow to Ansible integration. Q: Do we need to open ports for this communication. Ideally may be I am wrong here it is https 443 and yes port has to be ope...
Hi Experts' We have license for ITSM Pro and have 'Ansible Spoke' available . This is for ServiceNow to Ansible integration. Q: Do we need to open ports for this communication. Ideally may be I am wrong here it is https 443 and yes port has to be ope...
Hi,To my knowledge 'Run script' is a useless field. Whatever you can do in Run script, same thing can be done in obbefore script. Even if I consider the precedence, onBefore runs before the run script. Let me know if my understanding is wrong. Or if...
I have requested lab but redirected me to this page instead of backend UI. Any idea what is happening?
I had an requirement where whatever is coming through Inbound Email Action, to copy its template in Email Template. For this I built the below solution:In my Inbound Email Action I copied that value in comments: var htmlContent = '[code] ' + email.bo...
What dictates which user has update set or not?I impersonated Abel tuter, I noticed that i can set update set or scope.if i un-impersonate and check the update set table, i dont see one for able tuter.
Hello everyone, I have a requirement i.e when creating a HR case only for one HR service that is "HR accounts request enquiry" if the logged in user is Manager so can submit the HR case for another user (simply opened for should be visible) but if th...
Hi,I've a Multi Choice Variable (Radio Buttons) in a catalog Item and there are different variable sets. Those variables available in the variable sets are being utilize by above Choice values.Currently, let's say I select one Choice Value from the M...
Hi All, i am having a Field name : Entity on the service catalog form which is a reference field . in the table , Entity is a String field. This value is not populating on the catalog task, while all other fields on the form is populating on the cat...
Hi Connections, Good Day! I have a requirement where Change requester should not be approving his/her own change. There should be a restriction put in Change Management module of Service Now where change requester should not be able to approve the ch...
