Description: I would like to request an enhancement to the Test Execution form within the Run of Test Version in Test Management 2.0 module.Requirement:Currently, when running a test case, the Run tests form includes the Run name and Execution Enviro...
I am asking user what he would like to do and search KB, if he is not satified then I want to search best topic match using nlu and present him this topic he could click or go further in flow asking more question.how to script topic search (topicDisc...
Hi,I have created a UI Action for the Cancel incident, but it is not working. Clicking on the 'Cancel incident' button doesn't do anything. Kindly help. function cancel_jsftSubmit(){ gsftSubmit(null, g_form.FormElement(), 'cancel_incident_jsftSub...
Attachment are not getting uploaded if the user id is more than 40 characters in service portal.Any possible recommendation to fix this?Only on Service Portal this is happening.The Same user can do upload using the attachment upon creating the ticket...
Hi, I would like create a schedule script that runs an event every 6th of the month. This event consists of triggering an email notification for Change Request ticket that has different email recipients (email to, not bcc or cc) for different locatio...
Hi, Why not to use Setlimit method while using updatemultiple. Needs to know why setLimit() is not allowed on updatemultiple() method. I have checked the Servicenow Documentation it has been mentioned as belowDo not use this method with the chooseWin...
Hi everyone,I'm working on optimizing form load performance in ServiceNow, as several related lists are causing significant delays. To resolve this, I’d like to add a dropdown on the form that lists all related lists. Only the related list selected f...
Hi Team, How to restrict visibility of Projects in time sheet portal , and Just show Ptasks, case, change etc., I have tried to edit "Time Card Portal - Task Selector" widget server script, removed instance (pm_project) lines , but it is not effect...
I have created a new table "Request"two fields are description & State.created a role "my role", created a User tester with "my role". task: only the users who have "my role" role should edit the Request table fields excluding Admin. I have created ...
Hello, I have a UI Action to generate surveys within the Projects form. The problem is that, when generating the survey, it generates in duplicate, one for each user of the additional_assignee_list field with the u_project_object field filled in and ...
As the Incident Manager, I want Incidents to follow the flow/lifecycle as outlined in the attached diagram. I will know this is complete when an Incident's state follows the provided diagram. PLease how do I achieve this?
I lost my PDI after it was offline/maintenance for a couple of days. Can I do anything to recover it?
As the Incident Manager, I want the system to automatically return an Incident to In Progress if it's currently On Hold when the reason it's on hold has been resolved. I will know this is complete when an On Hold Incident returns to In Progress unde...
How can we establish a remediation task when there is a failed CI attribute in data certification?
Hello TeamI'm trying to install serviceNow sdk. I ran into a part to setup the alias. I'm getting this error for instance not found. Please verify if instance is configured. That is weird. I'm currently using my instance now. Am I missing anything? I...
