I have 10 Excel sheets containing all the data, but we only need data from a few specific fields from each sheet. We need to consolidate this data into a new Excel spreadsheet, which will be uploaded when creating the source table. I would like to kn...
Hi Team, Is getXMLAnswer() synchronous or asynchronous and please help me with a use case for getXMLAnswer() for better understanding . Thanks,Manal
Hi, I am creating a new survey and basically it is get feed back for office environment and things like chair, monitor, keyboard and all. I am stuck in a place where I need to add a Description (Guidelines which Include Images and also Need to add mu...
Dear community, We are going through a tricky issue.Sometimes, it's needed to throw bulk order guides for a group of 2-3 cat. items (around 100 requests).The thing is, some of those ritms does not get its correspondant flow/workflow attached, maybe d...
Hi All, How to populate highlighted field with current user. Thanks in Advance
Hi all,I have created a filter where when the date is entered then it need to filter all the cases present at that particular date. I have written dynamic content for this but it was not working can anyone help me with this. <?xml version="1.0" encod...
I am using one instance and want to create another PDI as well while using the first instance. Is it possible to create another instance in the same account? If yes how? And if not then what?
Hello All: I've been tasked to figure out why the Catalog Item categories are are betting Truncated. I'm not familiar with CSS Pages or widgets.I've compared the Knowledge Category Widget to the Service Catalog, and I'm not detecting anything around...
Hi, When user clicks New button on incident tasks related list from incident form, then it should abort the user to fill a mandatory field on incident form Simply, set field mandatory on incident when user clicks on new button in related list. I trie...
On our DTA envrionment we have users with readonly admin. We want to give these users also impersonation permissions. Anybody has experience with this?
Hello Community, One of our users somehow figured out the logic of how to display table forms on the CSM interface (e.g., xxx.service-now.com/csm?id=form&table=incident). Is there any way to hide this from the user? Either with a "record not found" m...
Hello, We have a problem with all our Playbook Experiences not displaying the buttons (action configurations) on the activity cards: The problem seems to be related to the "Associated Record" field on the Activity Execution (sys_pd_activity_context) ...
Hey guys, I have to make charts and dashboards where I can show the time difference between the status changes from one ticket to another.For example, a ticket was opened and took 2 hours to become pending, and from pending it took 1 hour to be put i...
For example, if the ticket is to request some actions, the assignee must input the steps to do the actions, otherwise he/she cannot close the ticket.How to achieve that?
I am developing a Flow in Flow Designer/Workflow Studio that is triggered by a certain SCTASK item being assigned to my group. I have everything working except I cannot seem to find a way to update the Status/State of the SCTASK. When I choose the "...
