How can I categorize the "created" field on the incident table into different shifts on a report? I want to create a first shift, second shift, and third shift depending on the time the incident record was created. Is this possible on a report?
Hi,This is a field which has 3 records which from incident_task tabel here i need to see the numbers of incident task instead of sys id can any one help me in solving this issue.Thanks in advance.
I have created a custom workspace in ServiceNow using UI builder. For viewing the record I am using the record template page in the UI builder. I need to disable the preview functionality for reference fields on the record page. I tried disabling the...
Hi All, I'm new to service now workflow development and am having trouble finding the answer to the above question. Any help here would be appreciated. The workflow that I am creating will need to do the following:1. checkout a git repo from github2....
Hi everyone, Im trying to add two buttons on a portal widget. One that will approve the record and make the state "Closed Complete" and other that will reject and make the state "work in progress" it may be for the "incident" table or for the "sc_req...
So we have a requirement to be able to save a form (record producer in service portal) as a draft. There is OOB functionality for this. Here's the problem. This draft feature is connected to a widget that not only displays your drafts, but also your...
Hi,I've a catalog item and there is one list collector variable name 'Building Number' having 10 choice list values A,B,C,D etc.Now I've to send a notification once, the corresponding SCTask will be closed. So, in the corresponding flow designer, I'v...
In SAM implementation we want to integrate ServiceNow with AWS / Vmware/JIRA for this what would be the best method . Is it using service graph connectors or do we have any other methods better than using service graph connectors ?
One of our ServiceNow instances opens a new tab when the "Preview this record" info button, for a reference field, is double-clicked. Another instance only opens the preview popup.I've checked the "clickthrough" properties on the sys_properties table...
Hi Team, We have configured the Microsoft spoke graph for create meeting in the flow designerbut after adding attendees and other details we are getting the below error Error: Cannot read property "address" from undefined,Detail: Cannot read propert...
As an Assignee I opened Catalog Task generated and set state as No Longer Needed and Update. First both RITM State and Stage moved to incorrect Closed Complete and Completed, after one min gap it gets updated to correct RITM state and Stage as Cance...
I am thinking of splitting the import process between two users: one can write to an import table and another does a transfrom. The aim is to improve security. Through the REST interface only the staging table can be written to. In case of malicious ...
Hi Everyone, I wish to update Short Description & Description field of a Content Item but the fields are not visible in FORM view and uneditable in LIST view. How can I edit and update the information, please guide?
I have a Business Rule on the incident form that runs a script that sends a page request to OnSolve MIR3. The current filter condition for the business rule is Priority >= 2 The paging is based on the assignment group. So ServiceNow sends the assig...
Workflow is terminating/Cancelled after If block, whatever the next activity is. What maybe the reason?
