ServiceNow UI
Is it possible to have a drop down of messages to choose from in ServiceNow to send, for instance asking for additional info.
Forum Posts
SERVICENOW AI
How does the documentation library work in ServiceNOw. That may be the incorrect word but you can save documents in ServiceNow and reference them. Is there functionality with AI to suggest documentation based on the topic of the ticket?
Script include for a reference qualifier help
So I need to have a script include in order to cover a couple of scenarios for an advanced filter on a reference variable field on an incident record producer. Ultimately what I want to do is make it so if a user selects 'Room' in the issue field and...
Disable "Add All" button when linking child incident to Incident or linking incidents to problem
we have a "Add" OOB UI action for incident that's used when adding incidents to a problem record or adding child incident to incident then I'm trying to hide the "Add All" button and I want that no one should be able to click on 'Add All' button, wan...
Resolved! Script to determine current person on call per schedule
I have a requirement to, within a catalog item flow, determine who is on call per an existing on-call schedule and send them a text message. I have the text message part figured out, but I can't figure out how to get my script to figure out who that ...
Cannot configure Service Operations Workspace in UI Builder
On the Home page of UI Builder, I cannot open and configure the Service Operations Workspace (SOW); it does not show up in the list due to ACL: If I go to the table 'sys_ux_app_config' I can open the record just fine:Why can't I access the same via U...
Resolved! How to hide edit Pencil button on Price field
Hello, I have one requirement to remove the pencil edit button on the Type Price field (screenshot attached). Does anyone know how to remove those buttons? Thanks.
UI Policy for 2 different variables with Multi Choice values
Hi,As per below screenshot, I've 2 Multi Choice variables.I wanted to show 'Create New Account' radio button only when user selects 'Azure Admin(ZA)'. And for others, it should be as it is available in the screenshot.
Resolved! Sort integers in numerical order, not alphabetical
Howdy. I have a list with an Integer field called Order. The purpose of this field is to be able to sort a list of records in a desired order. It does not quite work as needed, however, because the numbers end up sorted by alphabetical, not numerical...
Resolved! Increasing the value of a flow variable +1
Hello everyone, I am currently working on a flow in the flow designer and my flow looks as follows: In my loop, I would like to run the following options until the flow variable 'position' (defined on step 2 as an integer = 0) is equal to a value def...
How to autoclick the button after GlideModel popups
I am trying to build a client script in which Glide Modal is populating with two buttons, 'yes' or 'no'. I want to set bydefault 'yes' and autoclick that button through client script. how to do that?
Event Management application
I am reading that the Certificate Inventory and Management app integrates with Event Management, which can create events and alerts for expiring and expired certificates. Looking in the Applications Store I see the "Event Management Core". Is this th...
Migrate a new topic to test instance but getting error: This topic version is not supported on...
I sent a promotion to test of a new topic for the VA. The engineer in charge promoted it but now when I tried to open the topic, I receive this error: This topic version is not supported on this instance. Check with your ServiceNow Administrator for ...
Resolved! how do i pass multiple recipients in parm1 email notifications
Hi How do i pass multiple recipients in parm1 parameters for the eventQueue? is it really necessary to pass the name of the recipient in parm2? Any ideas would be greatly appreciated. Thanksvar rec; var nm; var sIncl = new PIRGlobal(); var isRM...
Script include for approvers
I have a reference variable that looks at the cost center table (cmn_cost_center)I'd like to reference a script include that will look at a custom table containing cost center approvers (x_cost_center_approvers) and only show in that reference field ...