Intune Integration- Service Graph Connector field mapping
We have done Intune Integration using Service Graph Connector however fields like Company, Asset tag, Location, Vendor are not getting populated in alm_hardware table. How to do mapping ?
Forum Posts
How to set the sys_created_on of an incident record to its actual record in from the excel file?
Hello, devs! How can I explicitly set the sys_created_on of an incident record that I will import using an Excel file? I have tried mapping it in my transform map but it doesn't work, the sys_created_on of the imported record is the time and date of ...
Can we integrate ServiceNow IRM with IBM OpenPages? If yes, what are the options?
Dear All, I am trying to explore different ways of integrating ServiceNow IRM with IBM OpenPages. Has anyone worked on this integration? Is there any plugin I can leverage to achieve it? Would appreciate any inputs. Thanks.
live agent, not pushing chat requests to agents with an presence of Available
Hello,We have configured Live Agent using the Service Operations Workspace; however, we have a problem with it trying to assign agent chats to agents who are offline or unavailable. This is not expected behaviour, the expected behaviour is that it wi...
Creating a Dynamic Filter
HeyI created another filter option for dynamic "My Department".the field "department" is reference field to 'cmn_department'script include:The code:var MyDepartment = Class.create();MyDepartment.prototype = Object.extendsObject(global.AbstractAjaxPro...
Resolved! Email and Journal Fields
Version: UtahRequirement A: When a comment on a Task-extended record is created, send an email to either user or assignment group (depends on who commented). The email contains the comment that was just inputted and only that comment. Possibility of ...
Resolved! How can I create weekly trend report for incident and group by shift basis (like ..8 to 5, 5 to 3)
Hi All,Can anyone tell me How I can create weekly trend report for incident table and group by shift basis like 8am to 5pm then 5pm to 3am etc. Thank you in advance
On change of requested for need to check a group member if part of group show other variable choice
On change of requested for variable(user reference) check if user part of a group if yes show one of the choice of other variable else remove the option.i have working catalog client script and Script include its is working for on change, i need to w...
Role to see any report created by others in Dashboard
Is there any specific role to see any report created by others in Dashboard?
I want to send out service request survey for every third ticket
I would like to do the set-up a survey for service request table for every third ticket.can anyone please help to set this up.
Resolved! I need help creating a catalog client scrip
I need help creating a catalog client script in ServiceNow to fetch the logged-in user's details, including their username, email address, and phone number, and display these in the respective fields on the form. Automatically populate the form field...
SPM investment funding issue
Hi !I want to allocate for axemple 1.33k euros of man-day charges including VAT to the "DxxxxxxxxxxxE" envelope (1), an amount that I do indeed have available in reserves (2). When I submit the financing, I then get the following messages which preve...
Transaction Canceled error when creating a new record in custom table
I am trying to create a new record in custom table. But when I click new, the new form loads for long time and getting "Transaction Canceled" message.
Azure integration AD
Hi,we are trying to integrate with Azure. As part of the intgration is to set the local service-now user.After clicking on "Configure Now" button we recieved pop-up alert: "Your unsaved edits will be discared" and we don't see any option to save it.c...
How do you create a user to a specific OU using the Microsoft AD Spoke of Integration Hub Please help
Hi All, Can anyone please help me , how can we add users to the Specifi OU in Mircrosoft AD using Servicenow Integration Spoke.. I have create user function where i can create users in AD but i dont have any filed OOB to specify the OU name there ...
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