I have a requirement to be able to create and process expense rows based on time cards in order to track costs for ITSM tasks. I've installed the Time Card plugin and Fiscal Periods but the process fails to generate expense rows. I believe that thi...
Hi,I have a problem with the email that asks for approval.Item has 3 Select boxes and depending on the first one, the remaining 2 appear.I would like the notification to show only what the user has selected, not everything.How can I achieve this?
HI, Please assist me to create flow design for the below diagram: Thanks.
Hello In our New User Creation flow, I'd like to send a notification to an email address specified in the 'Personal_email' variable of the requested item, and I'd like to include the same attachment to this email each time it sends. Historically I wa...
Hi all, I am creating a catalog item that has a select box with some choices (questions). For example lucky_hs and hifi_gs.There is another select box right after the one above with specific choices (questions). I am trying to show certain questions ...
Hi everyone, I want to get the query of filters created on list view in UI action.g_list.getQuery({orderby:true}); was used, but it didn't work.Anyone with good ideas? Thank you so much.
Hi, How to add Incident, Problem, Change detail tabs in related list of a CI?Screenshot has been attached for more details. Thanks in advance.Screenshot: Regards,Dusmanta
Hello everyone, I need assistance with customizing SSO redirection. I have activated the auto Redirect IDP feature from the identity provider. Currently, upon logging into the ESC portal, it correctly redirects to SSO, which is as expected. However, ...
When we select Compose email or Reply then select '+ Add File' > 'From Record' in HR workspace we get below popup. As of now users need to manually check the checkbox but is Is there any possibility we can add Select all option ?
I have below requirement help how achieve this.1. I had field on the case form called entitlement. this table stores entitlement data.2. When i Change account on the case form. it should automatically populate entitlement based on account i selected....
HI All, I want to Integrate MS teams and ServiceNow and when Major incident got created notification should popup in channel and the notification should trigger the team both organisations teams. how can both x organisation team can see it and also...
Basically what I'm trying to implement within our Incident Table is that, anytime there is a link (i.e. www, https, http, .com) the script client will run onLoad and convert that URL to a clickable hyperlink. I've been digging around a lot and can't ...
Hello, this is Kentaro. I have a question about the Incident table.Is it possible to display a pop-up when an agent comments when the status is "Resolved"?In the popup, I want to ask if I want to change the status back to "in progress." Thanks,Kentar...
We are using Change Management today and want to enhance the approval process to account for users being out of office. There is no integration with Exchange to flag a person's profile in ServiceNow when the user in OOO. Let's say we have 4 groups ...
on Incident table, need to create an UI action named 'collect details' which would be visible only when incident state is In progress. Upon clicking collect details button need to show a popup (UI page) which will have 2 radio buttons i.e. Comments ...
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