I have spun up a fresh PDI and I'm attempting to install some common plugins/apps. But I cannot seem to install App Engine Studio, it hangs on the screenshot below and sometimes a transaction timeout message pops up.I tried switching to Classic App M...
Hi Team, My instance got reclaimed even if it was active and being used by me. Any idea if i can get it back? HOw? Regards,Snehal
I'm writing an application that will create incidents in service now, filling in the fields of the ticket with information provided by a user.As a first step, I would need to retrieve meta-data know what fields need to be filled in, how are they call...
Use Case:I'm writing an application which will create an incident or problem ticket in my ServiceNow instance. What I first need is metadata about the fields to create an incident or problem in the respective table. There could be user defined custom...
Hello Team: I've used ServiceNow for many years now, and am very familiar with Workflow Designer.Over the past year or so, I've finally taken the plunge and started converting my more simple Workflow's to Flow. It's been challenging. Now our company...
Hi Everyone,I am learning ServiceNow; please help on how to create a custom field which can be used to report incidents where incident priority updated.
In the form and in portal when we search for users by.1.First name2.Last name 3.First name followed by last name(first name_last name)4.Last name followed by first name(last name_first name)All 1,2,3 use cases are working when I added last name in re...
I have to set up an Event Rule to Populate 'POP Details' from the 'Source' field of the Event. When I'm creating RegEx by dragging the mouse, it is working but when I'm writing a custom RegEx, it is not working. Sample Event's Source:abc1.auc-001.ao-...
Hi All, I got a requirement to add some of the sentence in the Description field and I have added but I am facing one issue like, Below This text I need to display the Accommodation word.Source code :<ul style="list-style-position: inside;"><li>Thi...
Hi Community, in change form we have planned start date and to validate date is not selected in past. For that i created client scriptusing g_form.getValue('start_date') but is user select 1 aug as start date, output which i get is 08 Jan.Due to this...
I imported a .csv file into alm_license. there were no import errors. when i open and view any of the new license records i am able to see the display name value in the read only field but when i view the records in a list the display name field is b...
I'm building an integration using the Service catalog APIs. The goal is for users to create RITMs in ServiceNow from a third-party application. However, I have a question around how the add to cart and submit order APIs will work if multiple requests...
Hi Everyone,I am learning servicenow, can you please help me with a script on metric definition to report on number of incidents where incident priority was upgraded.Example - I created an incident in P4 - priority and agent updated priority to P2 an...
I need to change the font size of all emails so they have the same size and type of font. i found an article to apply it to email layout but this only changes the words not including email scripts. Is there a way to automate all affected notification...
Hi, I was wondering where are the variables of a requested catalog item stored?We have a RITM that stores the data passed in the request (like requestor, date etc.) but where exactly variables are stored that are particular to an individual catalog i...