Use Case:I have created an ACL for a certain table:<table>.* & <table> for a particular role with the same conditions. It is working fine except for a user.I tried debug on that user and ACL evaluates to true and yet i still get the message and not s...
Hi , I have requirement where, email notification should be send to respective managers of group .The emails contains the details of incidents , scrum aging details. Let the group contains members A, B, C and the manager is X another group contain me...
In FSM on WO screen, there is UI action named Book Appointment, clicking it gives error as Your appointment cannot be scheduled. Reason: No valid application configuration found I have the configuration set to scripted. everything is OOB. what is wro...
We have a requirement to create a new Plan in the BCM module (sn_bcp_plan) under specific conditions when a 'Confidentiality, Integrity and Availability Assessment' request is submitted.The specific conditions are:Operational State is 'Operational'.A...
Hi All, I have notication for a custum application which is trigger by event . i wrote a business rule for it when the assignment group changes it sends the notifiaction but it is not sending when the assignment rule is assigned from empty.Can you pl...
Hello All,I'm trying to trigger an approval based on a custom list type field. There is a reference variable in a Catalog item (RITM), and a custom field that is also "list type" in this reference variable table. My objective is to dynamically initia...
Hi, I have a UI action which is as below. I need to fix the script to run properly so that when doc number is filled for records it should download. It is a client UI action on downloadselectedrecords function downloadSelectedRecords() { va...
Hello, I am having some trouble accessing the records of table sys_user_group_type, it always says "Security constraints prevent access to requested page", even though I have user_admin role. How can I solve this issue? Thank you.
Hi There, when user belongs to particular group he can see only ticket assigned to their group only and also having another condtion group is command center and reassginemnt count is greater then 1, how can achive this ? i tried with Query BR, but wh...
Hi For me Preview option is not enabling in UI builder. If I open the URL after creating workspace, it is showing "Page not found". Can anyone please help me. Actually, that preview button was visible before but suddenly it is happening like this. I ...
Hi,In the Service Operation Workspace forms, we have OOB arrows that help us to collapse or expand the section: In Create Incident Record Producer I used variables of type Container start and Container end in order to create sections, Is there any wa...
Greetings, I am new to ServiceNOW Developer Forum and I am looking to learn was I can do being a ServiceNow Developer and expand my skills.
Hello, We have an inbound action that updates HR Case record when user replies. However, we are trying to limit the inbound action to only update if the case state is not equal to 3, 4, or 7. If this condition is not met then inbound action should be...
Hi Team I have a custome table and I want to ceate the button like work in progress. When I click on the work in progress button state model should move to new to work in progress. Before moving to the work in progress it should ask the mandatory of...
I want to create a server side script to verify whether certain category values like x ,y, z are present in the category field dropdown on the sn_hr_core_case table. How can I achieve this?
