Forum Posts
Resolved! Need to customize order Workspace
Hi All,There are few buttons added via UI Actions on workspace, need to change order so that save button should be at first place:
Error Scenario: Memory Leak Causing Performance Degradation
[INFO] 2024-06-23 10:15:01 - Session started for user: 12345[ERROR] 2024-06-23 10:45:32 - Memory usage exceeded 1GB threshold[WARNING] 2024-06-23 10:46:15 - Garbage collection took 1200ms[INFO] 2024-06-23 11:00:01 - Session started for user: 12346[ER...
Flow Designer - Data Stream - Rejected large REST payload
I am trying to add multiple if conditions to a Datastream for each in my flow.I have hit a limit after adding 12 if statements.The error occurs when saving the flow not when trying to run the flow. The error in the system logs isRejected large REST p...
How to Pass Additional Query Parameters in URL for Configurable Workspaces
We've been using configurable workspaces in ServiceNow, and as part of this, we have a related list with an action button. For configuring this action button, we're currently using declarative actions, and specify client action as Create New Record. ...
ServiceNow ITOM Connector and Elastic Kibana Integration
I have successfully integrated Kibana Alerts with ServiceNow ITOM connector and incidents are being triggered.However, I need to set incident priority based on alert Severity. The alert severity levels comes to ServiceNow as Critical, Major, Minor an...
Custom widget
Hey everyone, I am trying to build a custom widget that allows me to track an incident record and displays the status of that ticket or is their a different way I can achieve this besides using a widget?
Resolved! Seeking Community Advice on Change Request Approval Workflow
Hi,I have a workflow issue and I'm seeking suggestions and advice from the community. The issue concerns the approval process for change requests. As shown in the screenshot below, the process begins with 3 approvers. If any one of them rejects the r...
Resolved! What is learning & listening posts?
Hello Community, I want to know about the learning posts and listening posts.
Business Rule condition for Child incident work notes info
Hello Community, I have created BR for setting message in work notes field of child incident.The script is working but, I am struggling with condition. Because the BR is getting executed for all new and existing child incidents.I need the following c...
Resolved! Automation of creating Change Request
Hi Community, In a "Change Request" form I have field called "Release Type", and it's a drop down field with two options in it i.e. "Red" and "Blue".There is a requirement where, Change Request must be created automatically as soon as deployment of a...
Needs to attach correct workflow from another instance
Hi Team,I am having a catalogue form in which one workflow is attached that is not working as expected however same workflow is working as expected in another instance, it's a big workflow to compare each activity, I captured workflow (correct one) f...
Resolved! What is HR criteria and User criteria?
Hello Community, I want to know about the HR criteria & User criteria.
Ritm to close after sc task is closed
I have a requirement for a catalog item, task1 should be generated, then based on the question if more than one task is needed task 2 and task 3 should be generated. if there are no additional task needed question is selected, then only task 1 shoul...
Flow designer - send email action with a request link
Hi all, In flow designer I am trying to send an email via "send email" action, and I would like to know how I can include the request link within the email body for users to open it when they receive the email. I have checked the various existing pos...
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