How to Toggle Create Incident Task and Update Incident Task buttons?Based on Scenarios mentioned below, 1} Update Task should be visible only when there is Incident Task associated with the Incident. 2) Create Incident Task button should be visible i...
Hello,I have a requirement to send RITM SLA breach notification (75% and 90%) to associated catalog task's assignees.Could anyone help on this?
Hi ServiceNow techies!I have the following requirements:In Cases where there is a conflict of interest (or other business need), we must be able to restrict visibility of a given record from a specific user or user group In cases where there is confi...
Once a request is submitted on service portal, the activity and attachment tabs are showing up as blank. I tested the case with three users having snc_internal, basic and admin roles. The admins are able to see the tabs correctly but not the other tw...
Hi Team can any one please help me , in this request for the particular catalog item , Based on the type of request , Infrasturure request should populate . can any one please provide me script for this .
How to show opened by me tickets in "My tickets" page in ServiceNow service portal?Hello Everyone, We want to show opened by me tickets in "My tickets" page in ServiceNow service portal. Thanks,Charan.
Hai,I am unable to the send the email in the requested item -- watchlist employees below is the attachment which i specified in the flow
Hi Servicenow community. I am a newbie to Servicenow. Now I am having a task with this requirement: A User registers a consumable asset.- If they register for the first time, system allows them to submit the request. - If they register for the second...
This question has been asked and answered in the past (even by myself), however I have tried all those and they are not working for me at all. What I want should be fairly simple I would think. I have a Catalog Item with a select box and in that it d...
Hi everyone, I'm trying to use the refresh token and I get a 401 error. { ' access_denied' }I'm sending a POST request with "Content-type": "application/x-www-form-urlencoded"and{ grant_type: 'refresh_token' , client_id, client_secret, refresh_token ...
Hi,I am calling a script include function from background script . The value returned from script include is coming as [object Object].However when I add log in script include, it is actuialluy a string. Please let em know what is missing here. Scrip...
Hi All,Please find the scenarios belowI want to import data into the "cmdb_ci_server" table using import set table transform mapsScenarios1: If Company and Name exist => I want to ignore the recordScenario2: If Company and Correlation ID exist => I w...
Been having difficulty retrieving the value from the time_worked field, with the ultimate goal of summing several time_worked values from child records and then assigning the total to another time_worked field. If I'm looping through child records v...
Hello, I am wondering if anyone has figured out a way to calculate forum readability from a server-side script in ServiceNow.Essentially, I am hoping to gather all Community Forums that a user has read access to. So far, I found sn_communities.Commun...
Hi,In ATF, need to validate/test the widgets (means validating the visibility and functionality) in portal. Is that possible in ATF by using which test step? Can anyone help me? Thanks and Regards,Megha Shyam Pentakota.
