I'm running a test where I have a random string generated in the first test step and I then want to use the random string value in a later server side script. The sys_id of that first step with the random string is 'febec708ebf6c210d2e4ff47bad0cd5b'....
Hi, I am trying to import user information from Active directory via LDAP. I can see few records are ignored by transform map and are being set state as ignored. Please find the screenshot for the reference. I verified the main script in transform s...
I have a story to restrict read access on: cmdb_ci.list for a certain group to only those rows that the logged in user is a member of the support_group of. By default any logged in user can see the whole list. I updated the default cmdb_ci read acl t...
Hi, I cannot see email sent in incident.I already create the email notification.In the filter activity there is no email sent/received. How can i fix it? Thanks
I have written the above script in 'Available for" related list in a catalog item, so that catalog will be visible only gor internal users. But its not working as expected. Kindly suggest.
Unable to select global scoped table such as sys_user from custom app. Given all the cross scope correctly but still not accessible. Showing as no record found while referencing the table in variable.
The following script is a business rule that copies the values of Business Elapsed Time and Business Time Left into the custom fields Test Elapsed Time and Test Time Left. How should the script be modified if we want to put the value of Business Ela...
Whenever im updating ticket from list view it is taking more than 10 sec to update a form viewfor example: if i update the state of an incident on list view it is taking more than 10 sec to update form view.
I'm wanting to create a daily scheduled flow which will review active demand records and check to see if there is at least one active stakeholder assigned to the demand record. Right now I have a look up action which conditionally pulls all the rele...
Can anyone help me on this How to remove ESCALATE button from this on portal
Hi Connections, Good Day! We have implemented three strike rule when an incident is awaiting caller, my ask is when any strike notification is sent and at the same time when an user is out of office an incident should be made to inprogress, is that a...
Hello,How is it possible to restrict access to decision tables with the role "Decision rule author"?I guess that a way is by Application.Are there any ways to do it in the Global application?ThanksFlavio
HII have a the following requirement but i dont know how to implement this can I get some help / guidance please: 1. I have 5 different catalogue items.2. I would like to have different approval flows for each individual item.3. What is the best way ...
Have anyone worked on workplace central .Need basic exploration on workplace central.Case Managers can access the workspace via Workplace Central and get an overview of workplace cases . The overview provides key operational metrics such as:All activ...
Hi All,I have a requirement for redirecting to the RITM page instead of REQ page, As for that i have created a new page and add the RITM widgets in that page then in page route map 'route from as sc_request' and 'route to the created page(ritm page),...
