Hi TeamI have a requirement to make Catalog item mandatory and non mandatory based on toggle button on and off condition in order guidePlease refer screenshothere i am having 4 catalog item , suppose if I clicked on toggle button off for Laptop/des...
Hi Community, How do I configure a related list layout in workspace?I have tried to go to native view of the form having that related list, then configure list layout from related list, switch view to workspace, update fields and save. But it doesnt ...
Hi all!Quick question. My instance does not have SAM Pro installed (we have ITSM Standard) but the Software Installation [cmdb_sam_sw_install] is listed on the sys_db_object.Why is that? I thought the table is only present when SAM Pro is installed?
Hi everyone. I have some questions about RESTMessageV2 - setHttpTimeout. What is the default value of the request timeout if I don't use setHttpTimeout?What is the maximum value does setHttpTimeout take?
We have 4 types of BR's 1. Before2. After3. Asynch4. Display BR Could someone please explain in which types of Business Rules (BRs) we use the current.update() method? @Ankur Bawiskar need your clear explanation on this.
I need assistance from the expert on how to implement my additional requirement.I have a source field location i.e. Japan, India, Iceland, USA, UK and I want to make sure this string records separated by comma to be validated from my customed list fi...
Hi all, Can someone helps me or point me to the right direction on how to import data to reference field? I have created a custom table that holds: Role, Access level, Environment, and Approval Group Name (List type, reference 'sys_user_group' table...
Hello! we have with my colleagues the Washington instance and the portal is not the same visually theres is a logo service now white and red mine is green, someone can tell me why?
Hello,I am trying to use flow designer to update the Life Cycle Stage and Life Cycle Stage Status when a server is being replaced. I'm am using Update record and the variable is old_ci that is mapped to the configuration items.Action - Update Record...
Hi,I wrote a small script using regex for field validation which accepts only numbers and '-'. From my testing team, I got to know it is also accepting ',', '.'. Dot and Comma Kindly help unction onChange (control, oldValue, newValue, isLoading){ if...
How can I Display Email Log in a related list on INC?
Copied from SNDevs: https://sndevs.slack.com/archives/C01QPGCA82K/p1690471135206409 I am working with the Calendar component. Thanks @btilton & @MGOPW for the You & I Builder session on this component. Does anyone have an example of how to get the ev...
How can i create multple ritm ( simple way) from workflow .
Hi Team,I have a requirement to give read and write access to 3 users on hardward model table ([cmdb_hardware_product_model]) . I opened this menu and can see that model_manager has the right to see this model. so now my question is if i want to giv...
I have a requirement to close catalog task without filling in mandatory fields like assigned to/work notes which are set mandatory using data policy. I want this closure to happen in the workflow run script that is server side. Is there any way to ac...
