Hi Team, Whenever Non - Production Issue Boolean field value is true in incident form will automatically set values as below 1. State - On hold2. On hold reason - Awaiting fix3. Configuration item - US Apps I have used below BR to set those values ...
In today's digital world, where online threats are always changing, understanding network security is super important. One way to show you know your stuff is by getting certified, like with the NSE6_FSW-7.2 certification from Fortinet. This certifica...
Can someone explain the glide.ais.security.admin_scope_field_acl_exclude_tables property? Why do we use it? It says that it used to mention list of tables(comma separated) that will not honor scope admin field acls per-scope. What exactly does "admin...
Hi Developers, I am trying to have a dropdown list of approvers that are in the CAB approval group to select from when hosting the CAB meeting from the CAB Workbench. My goal is to have the selected approver from the down drop menu as the approver fo...
On Problem task wizard where we can click on task type:- Root Cause Analysis link should not come if the Problem state is Fix In Progress. For New, Assess, RCA state both RCA and General task should be visible. Can you please suggest how it can be do...
Group manager is not able to remove group members from the group and also he is able to see edit button. while clicking the edit button able to see slash bucket but after save user are not removing from the group.Can anyone help me in this issue.
Hi Community, I have created select box variable and give 2 choices under that variable like as below I have created 'Non-Production Issue" Boolean field in Case table in Native UI, give this field backend value in non-production issue choice variab...
Hello - We rcently migrated from 'Agent Workspace" to "Configurable Workspace" and have started using 'CSM/FSM Workspace". We have a requirment to hide 'Agent Assist' icon (contextual side panel) on a new Record in CW. In the past while using Agent ...
Hi All, In change request ,1)change request type is not emergency.2)if start date field is less than current date , display an error message ('Planned start date should always be a future date') (but it allow the current date )3) if start date field ...
I am playing with process automation designer. Reviewed the Now Learning courses and some youtube content. I have created a new custom activity that calls a sub flow and the flow generates an output value. How do I view / consume that output on the c...
Hi ServiceNow Community Developers, I am working on a requirement where I am doing a POC to see if we can use GitHub as a source control tool to track our development changes. Based on the investigation that I have done so far it looks like one canno...
In researching my problem I have found a few responses that seem Solved, but they do not appear to be working for me. During an import, if a reference field in the source is empty, I cannot seem to force the target field to become empty, if it alread...
var user=new GlideRecord('sys_user');var gr=new GlideRecord('incident');gr.addQuery('assigned_to.name','STARTSWITH','david');var k=gr.addExtraField('assigned_to.active');gr.query();while(gr.next()){ gr.assigned_to.active=false; //gr.assigne...
Hello Experts,I want to print the incident category with the incident number I have written below script but is not working. please guide me on this.thank you.var incidentGR = new GlideAggregate('incident'); incidentGR.addQuery('active', true); incid...
Need to add fields to the Idea form in the idea portal. 1. I created a new widget of type icon link and add a Create Idea record producer. 2, It creates the idea 3. But the idea does not show on the idea portal How can I get All ideas on the portal
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