Hi all,On the "customer_account" table, I need a script that will autopopulate the choice "u_annual" in the field "billing_info" whenever the choice "u_years" is selected in the "billing_history" field.Additionally, is there a way to update this for ...
I have a requirement to verify via ATF where when i click on List UI action in problem task it will open a form to add task there are some fields like Assignment group is autopopulated from problem. When trying via ATF i am able to click on List UI a...
Is there any possibility to change the default message about unfilled mandatory fields when submitting a form? I would like to display showFieldMsg instead of it (or together with).Tried to fix it via Client Script onSubmit, but it doesn't work.
We are unable to delete the assets with empty CI's .
Hi All, getRefRecord() returns a GlideRecord object for a given reference element. This is used widely in business rule scripts but incorrect usage of this can cause some major issues. This will explain you some issues seen and the best practice to f...
How to display InProgress bar or Message for Record. When 80+ Related lists are loading for particular record?
Spoiler Hi team,I am trying the change the colour of kb title of a particular category.I am able to achieve this.Pls help me I have attached the screenshot. Regards,Atul Divedi
Which ATF step allows to fetch the value of a field from already opened form and impersonate with that field value ?
Hi together, I have the following problem in ServiceNow:We execute a Get API Table command to identify a user in ServiceNow by phone number.The problem is that in ServiceNow the phone numbers are stored with whitespaces e.g.: +49 1111 222222 and in a...
Prerequition for MS teams Integration with ServiceNow. Credentials or plugins what are all needed within teams please let me know.
Hi, What is the best way to create an incident when catalog task fails?Does it have to be configured in the flow?Example: A catalog tasks has 5 sequential tasks, if any of them fails (is set to closed incomplete) there will be an incident created. th...
Prerequition for MS teams Integration with ServiceNow. Credentials or plugins what are all need to Create Incident, Update, Inactive within teams please let me know. Thanks
Server IP was automatically changed at 4am in Data source record. Is there a way to see what script changed it? (ex, business rule, scheduled job....)
Hi,I have created one decision builder with input is "company" table reference and output is "x" or "Y". Similarly I created one variable "Company name" on record producer reference to the company table. Now I need to get the value of " company name"...
Hi Team, We have a field called business criticality on CMDB_ci table. since table has many child tables configurations are made over dictionary and the choices for business criticality was not in sink. Please see the image below Now they are reque...
