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Thank you in advance! Hoping somone can help!

Below is an If condition within my workflow. If the condition is Yes, then a Task is generated and the workflow should continue. For some reason, it does not seems to be working. If the condition is No, then it cancels the RITM.answer = ifScript();fu...

KS13 by Tera Contributor
  • 321 Views
  • 6 replies
  • 0 helpfuls

I want to update update email script in notification

Hi, I am using OOB email script is comment_left_request here but I want to change Fullfillment team to requsted for like Mani. How to update, can anyone please help on this, It will be usefull. Thanks!

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mania by Tera Contributor
  • 192 Views
  • 2 replies
  • 0 helpfuls

Resolved! updating MRVS variables data in RITM

Hi... I have converted one normal reference field 'control' to multiple references... so, i  used multirow variable set and changed the field.Example: when we select one control(reference filed). it will auto populate control number and control objec...

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Why is this pop up coming when i am selecting a field

Hi,I am trying to select a field, and I am getting a pop up for no reason. Kindly help. function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var impact = g_form.getValue("...

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Community Alums by Community Alums  
  • 139 Views
  • 1 replies
  • 0 helpfuls

Resolved! Unexpected constant condition

Hi,I am using Client Script to get the value of priority. I got the options of impact, urgency, and priority from choice list specification of Task table.I am trying to use client script to get the value of priority. I am getting "Unexpected constant...

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Community Alums by Community Alums  
  • 403 Views
  • 2 replies
  • 1 helpfuls

Resolved! About OnCellEdit in Client Scripts

Is it possible to create a client script for OnCellEdit that meets the following requirements?• Only one client script will be created• The script will execute when a cell is edited.• The script will execute regardless of which cell is edited.I would...

Use Dependant Field

Hi guys,  I have 180 Business Services each using the same ootb Cause code choice list of around 12 choices.  A new Service is inbound but has a requirement for its own unique Cause Codes.  I thought this would be a simple case of create the new choi...

Community Alums by Community Alums  
  • 534 Views
  • 4 replies
  • 3 helpfuls

Rest api access policy IP Filter

I have disabled authentication for Scripted REST API and I want to restrict its access to specific IP or Range. I tried IP Filter criteria in API Access Policy but it's not working. How to properly configure the IP Filter?