Hi, I have an issue in a BR where it is apparently failing to execute due to ACL restrictions. Use case: Update the parent INC's watchlist if the child ITASK gets an Assigned To (an interim solution for a different use case). So, fulfillers will be a...
After the form is submitted in the Service Portal with an attached file, that file should be linked or attached to the corresponding record in a custom table. How can we achieve this
Hi,I have a widget - upcoming events. I have added the filter on Data instance.. it is not working.
Hi, External users are unable to see to request summery page after submitting the form. Can anyone please help on this, it will be usefull. Thanks!
Hi All, There is a "query BR" on user table which returns active user whenever we lookup for user table from watchlist/requested_for field. But i have requirement like for a variable "Select User"(reference field for user table from catalog item) it ...
Hi, We have a requirement to capture customer satisfaction feedback via email by having 3 smiley buttons on email body like (Satisfied, Neutral, Unsatisfied). Once the ServiceDesk resolves an incident, a survey instance record gets created in "asmt_a...
I am trying to trigger/submit a catalog item (with MRVS) using cartJS. The mandatory fields are being populated correctly but the optional fields are being populated as "null". I would like to display it as Empty String.I tried setting the variable a...
Hi, I have a table portal_content. Here I have a field visibility. I want to show the records if visibility is true. this field setting value true/false based on logged in users. How to write the ACL?
can all involved approvers being listed in message body or only the approval recipient? or can show count of total approver?
 This is the UI Script I am trying to run. Console log is printed only in platform but not in workspaces
I have seen some health scan findings and they have status set as Act , Discuss , Recommend what are the priorities of these states? When is that we can ignore finding as the result is based on our business requirements?
How to make the Group email field mandatory when a user creates a new group and has the Admin role.
Hello,i have a requirement , if the selected user is "Inactive" from list datatype field then message should be displayed saying "selected user is inactive (along with name of the selected user)". using script include and client scriptthe "Member lis...
Hi, Need to populate case record field value in sys approval email notification subject line.email script not working in the subject of email notification.
Hi Folks, What is the best way to get the inactive user replaced with their manager wherever they are referenced in ServiceNow.Few sample fields: caller/Requested for, Assigned to, Watchlist, Report sharing, Run As in scheduled Job, Owned by, Group M...
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