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Map Page on Workspace

I want to show google map on the workspace utilizing the map pages.I am unable to find out the next step and require assistance. I have attached a screenshot i want show a google map widget in the carousel in place of incident assigned to you box. Ca...

Task SLA

Hello, Does anyone know how to add an atribute from a different table? I am creating a report of SLA Tasks over a specific RITM, so what I need it's to choose a value from the RITM that is in Variable section. Te issue is when I use the SLA Task tabl...

HeberV by Mega Contributor
  • 721 Views
  • 1 replies
  • 0 helpfuls

Microcertication issue

I have attended Micro- Certification Exam for 4 times and result always 64% .is there any issue its not deterministic approach. It my opinion it shouldn't be like that as it random approach. I appeared the exam each time differently try to pass but t...

Litu05 by Tera Contributor
  • 1134 Views
  • 6 replies
  • 1 helpfuls

Make field mandetory

Hi Team,I have requirement to make assigned to field mandetory after closed cancelled the sc_task .Could anyone please suggest me the best practise to acheive this requirement . Thank in advance !!Help will be much apprieciated !

Snehal by Tera Expert
  • 653 Views
  • 3 replies
  • 0 helpfuls

Not able to GlideRecord from Journal Entries table

Hi All, I have created a flow designer that will trigger a notification based on the work notes present on record.When I tested that flow in nonprod I was able to run the flow successfully and it was able to query from the sys_journal_field table and...

Shikha6 by Giga Contributor
  • 1288 Views
  • 3 replies
  • 0 helpfuls

Approvals on RITM level

Hello, I would like to have a flow which works both for requests where approvals are both required and not. Is that possible to somehow determine in the catalog item if this request will need an approval or not? How this is handled OOB? I currently u...

dev_K by Tera Contributor
  • 712 Views
  • 1 replies
  • 0 helpfuls

Database view Report view problem

Hi Team ,  I have created a database view in production .  Requester , reports like this : - Hi, it looks like I do not have the rights to view the created database view, and so I cannot confirm if it is created correctly. Can you assist with underst...

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nameisnani by Mega Sage
  • 407 Views
  • 1 replies
  • 0 helpfuls

UI Builder loses pages

Hi,I have created custom page following this quide: https://jessems.com/posts/2023-03-24-opening-modal-from-a-record-in-configurable-workspacesBut every time I got logged out of the instance, the created page disappears from UI Builders list, the but...

j0unss by Tera Expert
  • 690 Views
  • 2 replies
  • 0 helpfuls