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Map Single line text to Reference field from Record Producer!!

Hello All, I made a single line text field Assignment group on portal and i want to map that field from Assignment group (reference field) on my Incident form , I tried Map to Field on Variable form but it is not working  What should i do, any please...

Aryan by Tera Contributor
  • 641 Views
  • 4 replies
  • 0 helpfuls

Resolved! Record producer not submitted for non logged user

I  have been several posts on this topic, and I have tried the suggestions but still cannot seem to make a record producer public. I would like users to be able to submit the record producer via a Service Now Portal without logging in. I have:-1.Adde...

Screenshot 2023-10-26 181822.png

Mobile Agent

Hello How to Assign Roles to the Applets in ITSM Mobile Agent, Like we can assign roles to the Applet Launcher is there any option to assign role applet level or if we assign role to applet launcher will it be affective to the all applets it contains...

Lachu by Tera Contributor
  • 244 Views
  • 2 replies
  • 0 helpfuls

Resolved! Servicenow Developer

Hello Everyone,I have started my Servicenow journey and in my first step I have completed my CSA certification few days back I have found my interest in going ahead in ITAM based on my research so far but i'm not limited to ITAM only.I would like som...

Approval email notification not received to particular user

Hi, THe user has required access to approve request\request item and i have verified that primary email associated with the user profile. but that particular user complained that he didnt receive email notification from servicenow. i have verified th...

Deepa12 by Tera Contributor
  • 1623 Views
  • 4 replies
  • 0 helpfuls

Resolved! Help with Service Catalog

Hi Everyone, I have created a catalog item, which has one question called 'Select Software'. Select Software is a dropdown field with names of 5 software. I have to create a flow using flow designer or workflow editor. Based on the software selected ...

Resolved! How to determine country of logged in user

Hi,I've a custom field named as u_country (type is choice ) which contain values for two countries.  As an user login, i want to get the value of the current user's country from the custom field. I've tried include script  as below but it return null...