Need help on an issue. So I have a data source that imports from csv attachment, transforms, and updates a table in my instance. The data source is updated with a new spreadsheet each week. My issue is that if a record in the ServiceNow table is no ...
I am trying to build a way for others to put in a change request that will transfer to a schedule (dashboard). We deal with disaster recover which includes table top exercises, failover/fail backs and maintenance. I'd like to build a function that...
Hi AllPlease tell me what is this table "incident_update".I am not able to find it in system.
Good Afternoon, I am currently making some changes to the CSM portal, and I'm working within the "My lists" area. Basically I want to change the fields that are being displayed when a user clicks on All cases or My cases etc. How can I do this? Ki...
Hello experts, I am currently implementing AI search for my virtual agent chat and facing some challenges, hoping I'll get my answers here.1. Is there any way I can show the AI search results based on the relevancy score? There are certain scenarios ...
Hello,my cancel button on the portal widget is not setting the state to cancelled on the parent form when it's clicked,I need the cancelled state of 107 that is on the parent form, table name "x_g_duas_abm_contract_action_review" to be set once a us...
Hello Geeks, We have recently started configuring Service Operations Workspace in our instances and I was able to configure all the incident related list's in the SOW view as how it shows in the default view. We have mentioned a filter under affected...
Hello,We are going to be starting to use the NowMobile app and we are experiencing an issue. Tables and Imaged are not rendering correctly. The are much larger than the rest of the KB content and we have to swipe to the left to be able to see the ent...
We need to move bulk Knowledge Articles from instance 'B' to instance 'A'. Below is a sample article:KB000001<How to fix issue>step 1: do this[IMAGE]step 2: To do that see below link[KB00002]step 3: do this[IMAGE] As seen above, there are images embe...
We need to do ebonding where need to send attachments from one servicenow to another servicenow instance using REST API.What is the maximum size limit of Attachment for outbound REST API call?PS - I tested by sending a file of 100 mb and it did sent....
Hi, I have 3 Fields Confidentiality , Integrity and Availability . All these have choices (1,2,3,4). I need to make a arithematic multiplication of these values and the results should be stored in business criticality field. As write the below before...
We are doing ebonding between 2 ServiceNow instances.When sending attachment from instance A to B, where the file size is 100 mb, it took almost 20 seconds.If I send a small file (say 1mb), its reflecting within 2s. Question - Is there any issue/limi...
Hi All, We have enabled Service Portal for our company and trying to modify accordingly. I got stuck when I saw that List collector is no more the same view in Service Portal. As per our requirement, 1. We want to have the same view of List Collecto...
We have create a custom form application in service now which extends task table. and this form workflow consists of approvals which begins with three approvers ( Jamiel , Jamie ,Anthony) when a ticket is raised . So the issue is When Anthony appr...
I used Multi-Row Variable set on the catalog item. After submitting the request, I want to store each line in Multi-Row Variable set as a record in the Hardware table. What should I do? Can someone tell me about the usage of Multi-Row Variable set? T...
