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Forum Posts

How to query limited record and return sys_id's

Hi All,How to query to limit. ?Ex: "case " table has 1001, 1002, 1003, 1004......etc (600 K+ records are there )"child case" table  has only one record with  Parent 1003 ,Checking Child table.Parent value with Parent Table and Retrun the Parent table...

Supriya25 by Tera Guru
  • 966 Views
  • 2 replies
  • 0 helpfuls

Resolved! current.update(); in script includes?

I am aware it is best practice to not call current.update(); in any business rules. Can we use current.update(); in script includes? I have an ajax business rule where I am sending over data to a script include. I want to update the current record. C...

No Email account on my Personal Instance

Hello community, I am trying to create a new Inbound action through flow designer, but emails are not received to the instance. When I checked the Email account, I didn't find any record in my personal developer instance. I tried to send email to my ...

ranaelsekhi by Tera Contributor
  • 3074 Views
  • 13 replies
  • 0 helpfuls

Walk-up appointment booking is missing

Hi All,we start to implement walk-up at one location.idea is to have tablet for users to be able check in.Tablet should also allow for scheduling an appointment, e.g to next weekI got this working from esc. How can we get appointment booking to table...

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Link Test plans with Stories

Hi,We have recently started using Agile in ServiceNow. We are creating Stories and separately 'Test Plans' and Test cases. Is there a OOTB way of linking those test plans with the story? We can create a 'test' type story task. It would be great if so...