Hi All,I am working on one of the catalog item, in this item we have a option to adding or removing the User from the groups.Currently in the workflow for a particular group, we are unable to adding or removing the user from the group has it contains...
Hi Everyone,Is there any way to configure quick message in such a way that it includes and populate To, CC and Subject in the email when selected.Thank you.
Hi all, i needed a help on update business rule on knowledge article table. So when ever user is trying to update valid to value then that date should be with in 1 yr from current date. Else abort the action. Pls help on how to achieve the same. Than...
certification task elements are not visible in the certification tasks.
Hello team, Is anyone aware how it is possible to query Azure AD from ServiceNow, to identify the Azure AD group membership of a given ServiceNow User? Thanks,Pat
I see a strange thing that email.body_html and email.body_text does not contains the complete email body when using in Inbound email actions. According to the picture in article, Parsing Inbound Email, it seems that it should do that! Can someone gui...
Hi all, How do I remove the notification to the caller for the incident reassignment. The caller only wants to get notified based when the incident state value changes, and do not want the notification is the incident reassignment happens
Hii Everyone, I'm not sure what should be the actual behavior for the OOB scheduled job "Auto Generate Time Cards" but I'm actually on a quest to auto create new timesheets for the users at the start of each week (sunday), for those with the timecard...
Hi Connection, With the Service Graph Connector - Intune integrations, data from existing table with name 'mobile devices' (custom table) which is being migrated to 'handheld devices'. Not all fields from the original table are available on the handh...
How to create Parent Child Relationship for Custom Record?Where For Each Record there should be Related Lists which should have Parent and Child Record Tabs?
Hello All,I have requirement to increase "Quantity" choices upto 100 for single Catalog Item.1)I have added 100 choices in sc_cart_item table. But here challenge is it has updated for all Catalog items.2)Is there any way to restrict it for particular...
We recently started our switch to Configurable Workspaces for our custom apps and ran into an issue getting Modals/UI Pages to pop up using the traditional UI Actions/UI Pages methods used in the classic experience. During my deep dive online I had a...
Dear all, we have a custom KB article field on incident table which is reference to kb management and using condition as work flow state is published. So, ITIL users are doing a trick here and adding other workflow state kbs also to that incident. So...
Hello Folks,Has anyone used external custom component in Service Operations workspace??FYI external custom components are developed through ServiceNow CLI.
I'm trying to have a catalog client script that works onChange to gather information on the user and compare their entry in the monitored field newValue and make sure that it doesn't contain their extension. However I am going in circles, any tips? ...
