Hi Community, I created case form on CSM portal using Record Producer and created below description variable in CSM Portal The requirement is "Increase the size of the Description field in look wise it should be bigger" on Case form How to increase...
ServiceNow working in Google Chrome and not working in Microsoft Edge? Please confirm why?
Hi All,We have used OOB Customer activity in our custom workspace but it is not showing proper data, am I missing any configuration?When we use this custom activity as per the OOB ServiceNow docs explanation the activity looks like below But we are n...
Hi everyone,someone can help me? I need to analyze the method "PWGanttAction". I found it in <Dhtmlx-Gantt> widget and i need to know its functions because i have a doubt about population of date on the creation task directly from the gantt.Anyone kn...
Hi Team, I'm new to OAuth 2.0. I'm currently working on configuring OAuth token with our external vendor who uses Zendesk tool and is provider for OAuth token. The did setup and using the provided client-id and client secrate and other details we did...
Hi Folks, I have written below BR to remove the group from group notification if its getting deactivated which is working perfect but how can i remove the same group from "workflow approval group activity" if this group is used for group approval. Th...
Hi team. I have created a record producer in a scoped application that updates a custom field called additional_details. I have been asked to copy everything from the additional_details into Work Notes when the record is created. I figured I would ju...
I'm trying to toggle the read-only property of the Next Step field (u_next_step) on the Service Record screen. I have tried two approaches (UI Policy and Client Script) and neither approach works. I know the code is being executed as I have added l...
Hi,I have a widget on record producer with angular ng-template for "Subject" (which is editable) in the portal. The requirement is to set short description of records generated from that record producer as the "Subject" entered by end user on portal....
I am thinking of creating the following workflow in workflow studio. Regarding the above content, for each "Send Notification" notification, a template email is created in "Notification" and the sending condition is set to be sent using "Trigger". ...
Hi, As in the below image, I shouldn't show both "Proceed" & "Hold" together. I need to show either proceed or hold depends on the state of the record. In this case I selected "hold" state and I need only "Hold" to be displayed in the flow formatter ...
Hi Team, Please suggest how to implement questions in custom AQI checklist (kb_quality_checklist) in knowledge management
Hi all, I want to restrict the number of notifications to 2 where for a specific task_sla record, the 'actual elapsed percentage' is in the range from 85 to 95. I have put the conditions as below, but it is getting triggered every time there is an up...
How to create multiple tasks based on the multi variable set through flowdesigner when user added 5 numbers in the variable then 5 tasks should get created and this should be done through flowdesigner how can we achieve this can anyone please help
