Does anyone know a way to have a modal popup within a workspace be resizable? Some of my users are using change management within a workspace and when they click the Add button in the Affected CIs related list, the users are saying that the popup is ...
Hello,We are trying to stop notifications from firing when the "system" adds a comment.We added a condition to the notification and want to do some testing.How can we make it look like the "system" is making the entries?Here is where we are so far: v...
Hello, Once I create the change request, system automatically calculate risk & impact and message always shows up on top of the page once I save the form. Here I am getting 2 different Risk calculation message and I found this message stores in 3 dif...
Hi all,I was having a record producer where there was variable called test i need to get the value of the variable of test and these has to set to the field i.e., document and field type is choice. The value of the variable and the value of the field...
Hi Community,I created one database view & everything was working fine. The report was showing around 3k+ records. However, suddenly something got broken & report is now showing only 3 records. I'm assuming it's because of the background script I ran...
Hi there, I am developing a new project in a custom table. I have two groups working in one custom task.I need to prevent one group of people from deleting the files added by the other group of people. For example, I have group A and B working on the...
If there is any received email on case, how can we check on which email it has been received?
BLUF: Where can we find a list of servicenow table names and column (field) names? Specifically, I am looking at a Change Request. The label on the screen for the column in question is "Planned end date". I would like to know both the name of the t...
Create Catalog Task with Certain Template where Catalog Task gets closed based on SLA and new catalog Task gets created and then other phase starts and again new Catalog Task gets created based on Template and so on till certain target date.
Hi, We have a requirement on incident field, to add a button next to cmdb_ci field.This UI Macro would open the cmdb_ci table list view (similar as a loop for reference fields) in popup If anyone have hints to achieve this. Regards.
We have requirement of throwing an error on transform map when the column field names are wrong in Uploaded Excel sheet. We have the following script include. var datasourceerror = Class.create();datasourceerror.prototype = Object.extendsObject(Abstr...
We are using rest API to create case using the submit producer API /sn_sc/servicecatalog/items/39a1a7001b420d1028c82024604bcbb8/submit_producer We tried sending"engagement_channel" : "chat","contact_type": "chat" But whatever we send it always show c...
Hi All,Good Day!We are experiencing difficulty changing the background color for the agent workspace to sky blue. Despite attempting to use the brand color, we have not been successful. Can you provide detailed instructions on how to properly change ...
How to upload Excel Data attached to Catalog Item into Custom Table automatically?
HiI need plugins to install for below modules and all are free?ITSM – IM, MIM, PM, CMCSM – Portals & VACMDBITOM – Visibility & Service MappingEvent Management
