Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Zendesk -ServiceNow integration

Hi Guys, Please help, I want to integrate servicenow and zendesk. The only important field is Reference ID and hopefully using Oauth authentication.  thanks 

Flooz by Giga Contributor
  • 1022 Views
  • 2 replies
  • 0 helpfuls

Setting priority on the sc_task table

 Hi Team I have one catalog item having variable called "area affected" having variable type select box having 2 choice "Intenal and External"so based on that i want to set the priority on sc_task table having condition as follows:"Internal, P2 Exter...

Snehal by Tera Expert
  • 838 Views
  • 5 replies
  • 1 helpfuls

Resolved! How to get first and last date of year in script

Hi,  I have a requirement to automatically fill start date field as Jan 1st current year and end date as Dec 31st current year during creation of a record in one of the scoped table. The record in the table will be created through scheduled job.. Can...

Performance Analytics - Percentile Calculation

Hi PA Experts,Need your valuable inputs on below requirement.REQ:→ 1)List of monthly Resolved Cases → We already have.---------------- Need to achieve below points------------------------------------------------2) Covert Resolved time to Days (T/60/6...

Percentile Calculation on Performance Analytics

Hi Experts,I need one help/Guidance.I want to create a PA Dashboard showing P 50/75/90/95/99 Percentile of Resolved Incident.For explanation : In 2023, Month of August 50% of incidents were resolved in mean time of 2 days, Similarly for 75%/90%/95%/9...

DEEPAKKUMARSI_0-1693406251459.png

Export multi tab excel spreadsheet - Apps

Hi, we have a requirement to export config data from several tables ointo a single multi tabbed Excel spreadsheet so that the Business can review it and amend before passing back for uploading. We are aware that there is no capability to do this dire...

KR-P by Tera Contributor
  • 774 Views
  • 1 replies
  • 0 helpfuls