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Resolved! Report based on Request and Requested Items

Hi All, I'm struggling to create a report based on Request and Requested Items in SNOW and would you be able to help me with this please?  In my scenario one Request has two connected Requested Items.  So I want to create a report to show no of Reque...

BuddhikaN by Tera Contributor
  • 1407 Views
  • 7 replies
  • 3 helpfuls

How to find plugin for a particular table ?

I have a table which is present in Dev instance but is missing in Test instance. I would like to have the required table present in the test instance as well. How to find the plugin related to it or any other way we can bring the table ? Thanks in Ad...

Nayan Mule by Tera Contributor
  • 2092 Views
  • 7 replies
  • 2 helpfuls

Resolved! Dynamic Record Producer & Incident form

Can anyone assist in how I can edit an existing "Create Incident" record producer record on our Portal. At he moment I have one record producer to report and incident. however the questions are generic. I would like to make the form more dynamic for ...

Adil N by Tera Expert
  • 1166 Views
  • 2 replies
  • 1 helpfuls

Error: read access to sn_hr_core_profile not granted

Getting error while executing flow designer.Flow designer is on Human resource core application and I'm sn_hr_core_profile table for generating attachment.But getting below error, I'm running it from system user. 

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Hafsa1 by Mega Sage
  • 1183 Views
  • 7 replies
  • 0 helpfuls

show interceptor based on condition

A problem has a related list "P task", when we click on new, it navigates to a interceptor which two answers(rca task and normal task). My requirement is ,when the problem state is in "Fix in progress", I only want the interceptor to show one link(i....

Blank screenshots in ATF with Vancouver Release

HiWe encounter blank screenshots in ATF with Vancouver Release in most steps except some steps in the backend forms. I tried all possible configurations including the ones in previous posts with the same problem (In ATF Getting Empty screenshots - Pa...

ATF_Screenshot_Config.png
RogerNow by Tera Contributor
  • 859 Views
  • 1 replies
  • 1 helpfuls

The scheduled job wont fire the event.

Hello,I want to send notification to the users have the specific roles and las login time 30 days ago but my schedule job wont fire the event and won't send the notification to the users, did i missed something or my process is wrong i need help for ...

Community Alums by Community Alums  
  • 1129 Views
  • 6 replies
  • 0 helpfuls

Resolved! AES

I am trying to start my career journey for a Developer. I am following the beginner path, however when I am trying to configure AES apart from MS Teams all other Spokes show "not installed" - it says all spokes must be installed for AES to work but w...

Adil N by Tera Expert
  • 1152 Views
  • 3 replies
  • 2 helpfuls

What are affected services here

If Incident priority = High and Affected Services are added, then trigger email notification to respective Service Operation Manager for incident for awareness.

dev92372 by Tera Contributor
  • 927 Views
  • 1 replies
  • 0 helpfuls

Catalog UI Policy not applying on Requested Item as configured

Hi Community, I have developed a catalog item which has a require to make one checkbox (Conferences) not to be mandatory when other checkboxes are mandatory. In achieving that requirement, I have created catalog UI Policies for each checkbox to make ...

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Kamva by Giga Guru
  • 1217 Views
  • 10 replies
  • 1 helpfuls