Our client has a third-party app that will take in the username and password on their end, post it to ServiceNow, and expect an access token and refresh token as a response. I set it up so it goes through <instance name>/oauth_token.do? and pass the ...
Hi Team,I have a Single Line Text variable named 'Select numbers in between 6 to 9' . Which should not contain alphabets,special characters and it should take only digits in between 6 to 9. The same time we have to populate a message : 'Please select...
Hey ServiceNow Gurus, I have imported a catalog item through excel sheet (using Import sets and Transform map), I then imported Variable sets followed by Variables into their respective tables using same method, then I had to add the variable set in ...
Hello all, I've searched the community and I cannot find a clear answer on how to add text comments to an ATF testing popup window. And then select "Submit" on the popup window after comments are added. Please don't reference this page, it is not he...
Hi all, I'm trying to add the ability for users to create/manage change requests within the CSM/FSM Dashboard and I added some of the UI actions to the workspace (Request Approval, Implement, Review, Close).Within the UI actions, I have the following...
Hello All,I am using my OOB notification "Approval request" which creates a email when there is an approval for my RITM (catalog item). Currently I have added some messages in notification body along with that I want all my catalog item variables in ...
I have a GlideRecord query that looks something like this:var ka = new GlideRecord('x_81991_knowledge'); ka.addQuery('workflow_state', 'Published'); ka.addQuery('kb_category.label', 'Benefits'); var qry = "seriesLIKE"+occ+"^NQlocationLIKE"+loc+...
When we ran discovery schedule job it gets struck on active state and not moving furtherBut quick discovery works as expected.what could be the reason?
How to Change/convert sys_created_on date/time format from (yyyy-MM-dd HH:mm:ss) to (yyyy-MM-dd'T'HH:mm:ss.SSSZ) in scoped application.example:2023-09-01 13:38:232023-09-06T07:46:06.523Z
Hi all,schedule job to remove the users from the particular groups who not logged in for 60 days in servicenow.If user is part of some groups and if he hasn’t logged in for 60 days.Thank you.Please suggest
Hello, I am developing an app on PDI. How can I test it? It is possible to use the application in PDI to test it. I know that I can't publish/submit app in PDI but I want to use application to test how is the experience. Don't want to click preview f...
Hi,I created a BR on the attachment table to replace the special symbol -"". It was working in my dev instance. And later I promoted the update set to SIT instance, the special symbol is not captured in the BR and the xml file as well. showing as em...
I have a pop-up window which gives the user two options; Cancel and OK. If they hit cancel I want to simply change the value of a the type field and destroy the GlideDialogWindow. If they hit OK it will close out the demand record and set all field...
I thought it should be a Boolean, but it does not look like.Below code is failing. if(g_form.getValue("vip") == true){ alert("User is VIP"); } else{ alert("User is not VIP"); }
Hi All, We have one import set table which creates record in Catalog Item table, We are planning to change source from where the data is being sent to 'staging table'. Also added new 'ID' field which is not mandatory.--Before replying to my question ...