Hi All Can someone tell me if the SPM roles mentioned below are licensed or free roles to assign to many users belonging to different departments,Can we give the above roles to the ITIL and CSM teams?sn_align_core.ap_read_only, sn_align_core.apw_admi...
Hello, I'm just wondering where I go to modify the "title" shown below in the SOW. I'm not really seeing anything in UI builder for it.
Hi there, This is more of a basic question, but I would like to check the value in the string for a certain combination of letters, let's say 'ABC'. How would I return true if the field contains ABC-234, and I am only checking to see if it contains ...
Hi i make to assigned to field empty whenever assignment group changes. i tried onchange scritp, but its still not working.
I've configured Service Channel, Queues, Assignment Eligibility, Service Portal Agent Chat Configuration and Chat setup. Still in agent workspace agents are not getting any interactions to accept. Presence State is also active.
Hello Everyone, I have a query,I have a standard change catalog. In which I have a Category as Standard change which is parent, and the data is stored under [sc_category] table. now this standard change category has child categories A, B, C which are...
I have a scheduled job written as -(function(){ var appSer=new GlideRecord('cmdb_ci_app_server'); appSer.addEncodedQuery('sys_idISNOTEMPTY'); appSer.query(); while(appSer.next()){ gs.log("sj run"); //var sysId =appSer.sys_id; var...
Hi Everyone,I want to populate the logged in user name in default value of interactive filter, how can we achieve this?below is screenshot
Hi, When using GlideRecordSecure in updating any table in servicenow, sys_created_on field is being empty It should not happen as its OOTB field. When using GlideRecord it never happen var table = 'x_mile'; var query = "sys_id=215fd925f703b154a2f...
Hello everyone, I'm new to database view. I have two tables Table1 extends taskTable1 has 2 fields field1 - String (Example. Phone)field2 - Reference to table2 (Example. Samsung) Table2 does not extend any tableTable2 has 2 fields field1 - String(thi...
Hi, I have created a system property to pass the sys_id of assignment group. Now I have to call that system property inside the script of record producer. I am using below code to pass the system property inside the script, but the value is not passi...
Hello Community, The interface of the Now Mobile application has been designed on the customer's ServiceNow development instance. Subsequently, all update sets have been deployed to the test instance. No role-based visibility settings were configure...
Update all records when transform map matched the multiple records, coalesce is on one field only.Can we update all matching records?
Hi all. I have a robust import set transformer that is mapping records from a data source to the alm_hardware table. The ETL definition has 3 entities: an import set, a staging table, and the hardware table. Mapping from import set to staging table (...
Hi, I just have cloned our production instance into a dev instance but, we need to clear all the data that lives on the email field from all the users at the user table How can we do that?