Hi All, Need help/Suggestion The query is when I click on the UI action, the condition need to check no product assigned is false, get the display of the parent , based on the parent display value need to populate number from the cmdb_ci_service_bus...
Hi All,I am facing intermittent issue that is updating duplicate comments one under the name of user and another as Midserver or System. So one update is happening via workflow that is calling script include to update the comments.I tried logging in ...
Hi,I am trying below query to get the users whose start date is today or 15 days from now. However, it is returning users users whose start date is more than 15 days also. Please help. var gr = new GlideRecord('sys_user');gr.addEncodedQuery('u_user_t...
When Approver Replied approval email to approve, State changes Requested to Approved.But Field Changes inside of Worknote, It Changes No longer Required First, then Changes to Approved.Why that happened? How should i do for fix that?There is Screen S...
Hello,I am trying to access a DB view (join on CI classes) via webservice account.Service account has Web Service Access Only checked. Can we debug ACLs for this service account?Are DB views accessible for query via web services? (Record Read ACL is ...
In the catalog item, I would like to make sure that variables whose setDisplay is false do not appear in the summary of the Service Portal.
Hello there,We are using ServiceNow portal and have a business requirement to redirect users on the logout to a different webpage than the portal's login page. How do I go about changing the logout link's URL in the header's widget on the portal?Tha...
Hi, just wanted to know the best approach to make the comment field mandatory to enter a new input once the close button is clicked.
I am currently working on a catalog script that deals image field attachments within the sc_cat_item record. Upon loading an sc_cat_item record, I need to verify if an image is present in the Picture field but absent in the Icon field. If this condit...
Hi,I want to store sysid and an attribute value in a Map and want to store only unique sys id. I want to use this Map for firther processing in later part of hte code. How do I build and parse the map. Any help is appreciated
Hello Devs, I'm creating a custom spoke using the App Studio and the Spoke Generator within. The objective is to create a REST data source that is based on an Action. In the picture, you can see that I've created, tested and published an Action that ...
Whenever I build a MID server on WindowsServer2019 and connect to a ServiceNow instance, I get this error. ［Unable to detect PowerShell version on the host machine. Check the MID Server Issue table and the related KB］ However, the MID server records ...
It is posible to have two Attach actions, one for Embedded the article and one for Embedded the link article? I tried to configure it this way, but it does not work
Apple adds a nefarious “S” on serial number bar codes attached to their packaging. Our import process starts at receiving and ends with discovery and have mismatched serial numbers duplicates caused by this. I’m attempting to add a script to the se...
Hi,We are using REST API table endpoint for sys_audit table to get the data from ServiceNow, but it is timing out with an 500 Internal Server Error. Following is the error response:{ "error": { "detail": "Transaction cancelled: ma...
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