Hi All,I found the community article which is explaining the steps to achieve the integration between Servicenow and Azure AD. But i need to know the communication process between these two. For eg: what is happening when a Add user account / Create ...
I have been trying to research for a few days but with no luck. Is there a way to show a work schedule in a dashboard? To expand further: As an employee I want to see when my shift is by looking at my groups shared dashboard. Working on a personal p...
Hi All, I got catch in Request closed_by field. The catalog item that contains workflow, that is updating closed_by field in RITM and REQ table properly when task is closed Complete/incomplete/skipped, but the catalog item that contain flow designer ...
Hi, Everyonei created a flow on parent HR case table sn_hr_core_case but it's not executing on it's child tables for eg. benefits case table or payroll table, so is there any way that i can run the same flow on the child tables ? else i'll need to cr...
Hi, I created 3 group types in a change management project in Dev, and after moving the update sets to Test I could only see just 2 group types in Test instead of 3. Kindly Assist please!
Hey everyone,I have doubt about business rule and client script usage.I have a requirement to add a logic to change records such that if change task has any change task open, change record can't move to "implemented" state from 'implement' state.To m...
Hello, I am currently working on integrating ServiceNow and Asana. Using APIs, I have successfully updated worknotes from ServiceNow to Asana and vice versa. However, I am encountering an issue where the worknotes are being duplicated in both systems...
We are working on integration where the payload that we are receiving through GET method is base64 encoded, zlib compressed data. We need a way to decode this to show data in the readable/XML format. tried in background script :var base64Data = Glid...
I have an REST API integration between SN and Optanix that I am trying to get working correctly. Here is the info:I have a Business Rule that get the comments that was entered and send via REST API to Optanix using PUT method.When I posted a commen...
Hi, Is it possible to CC sender with scheduled email of report content? All emails are for "to" only. I also wanted it to be CC and if possible Bcc (Cco).
Please let me know how to add label + checkbox to Multi Row Variable Set as below.
I am trying to change the Change Request number to a unique value by referring to the document below.Do you know what will happen if a new change control record is created when you push this configuration into production?I hope there are no errors. h...
Hello @all,I have a requirement to get the list of rejected cases - so for this I have created a new field(Case has been rejected=true) and created a business rule to update the rejected status. But I want the list of rejected HR Case numbers for ol...
Trying to discover CISCO network devices using SNMP and facing the error > Active Couldnt Classify.. 1. My creds are working. 2. Ports are Opened, (Mid server acl is added to network) , Discovery was working earlier. 3. OIDs are added already, but ...
