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Form not submitted

If incident tasks not close then incident also not close. I've write this client script for it and used script include also. But issue is when tasks are close completed then also form is not submitted.function onSubmit() { var sysID = g_form.getU...

How to get only value of Time

Hi,I have 2 tables A and B.In table A there is a field u_start_time: type Time in pictureIn table B I have a field with Reference type Name.I used name.u_start_time to get data from table A. But there is no return value. I log in to get its informati...

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Chronos by Tera Contributor
  • 993 Views
  • 5 replies
  • 0 helpfuls

Copy Change Request

Hello Everyone, I have these requirements and i am stuck on this. Can anyone help me to get out this.-----------------------------------------------------"When I click on "Copy Change" from the context menu,The system should prompt whether I want to ...

ANGAD SHARMA by Tera Contributor
  • 3269 Views
  • 3 replies
  • 1 helpfuls

Restrict Instance Access

With Azure AD SSO Integration, all the users can log in to DEV and TEST Environments with their AD credentials. How to restrict some AD users from accessing the Lower Environments when they try to login with SSO..

Ambika  Sekar by Tera Contributor
  • 1420 Views
  • 3 replies
  • 0 helpfuls

How to close request if ALL Request Items are closed?

Hi Everyone, We have a catalog item that creates a Request that contains a Request Item with tasks. Currently when all the tasks are completed the Request Item will close and then the Request will close. That part is working great. However, users can...

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Gemma4 by Mega Sage
  • 5575 Views
  • 3 replies
  • 1 helpfuls

Email Notification

Hi Team ,Notification is on Request table and I want to include the short description in subject of email and the short description is containing the requested item name .Mentioning formate as belowRequest number "REQ___" was created - Short descript...

Snehal by Tera Expert
  • 507 Views
  • 2 replies
  • 0 helpfuls

Calculate total count of sys_ids from a variable

Hi All, I want to calculate the count of sys_ids which is getting returned but i am unable to do so as my script is not working. Can soemone please help me to rectify my script. Below the snippet from the script and logs.    

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Rooma1 by Tera Contributor
  • 1096 Views
  • 8 replies
  • 2 helpfuls

Get Caller is guest or not.

Hi Team,Good Day!                    I am working on getting if user is guest or not. If user is guest there should a modal box asking for please enter for details once i enter details it should get stored in user input value. How can i achieve this ...

Atchutaram by Tera Contributor
  • 552 Views
  • 1 replies
  • 0 helpfuls

Need print json data into dynamic table

Hi all, I am getting below response from a script as json array. I would like to print that in dynamic table. {"categoryKey":"Business Intelligence Sim|Enrollment Sim|Other","recentIncidents":[{"number":"INC4449511"},{"number":"INC4449512"}],"histori...

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HarikaG by Giga Contributor
  • 459 Views
  • 1 replies
  • 0 helpfuls