Hi team,There is one incident where the person X was there in the watch list but after some time, when the person is removed from the incident watch list, still the person is receiving the email notification from the incident. What should be done or ...
How sync happens between CMDB_CI_Computer and ALM_Hardware Table? Assigned to field not getting sync between CMDB_CI_Computer and ALM_Hardware Table. Please confirm the Job which does sync between CMDB_CI_Computer and ALM_Hardware Table?
HiI can see that we can display extended table fields in 'List layout'But is there any way i can display extended table fields in 'Form Layout'?RegardsHetal
Hi Community, I am facing bit of a weird issue and unable to figure out what causing this, hence looking for the help. I am using ServiceNow's Document (ds_document) module, where I have two custom created list collector, one of which stores list of ...
Hello all! I have been trying to create a new stock rule (alm_stock_rule) for testing purpose in my PDI but the Parent stockroom is always empty! Can someone please tell me why? There is no Parent stockroom field on the 'alm_stockroom' table as well...
I have a catalog item that has a few catalog UI polices. For some reason the UI polices are working on the portal side but in the backend, the variables that are not supposed to be visible appears visible and mandatory on the RITM and SCTASK form. Ca...
Is it possible to do this kind of table with performance analytics?
Does anyone know how to basically map normal changes to use the emergency workflow change?
Anyone faced issue of Workspace Analytics Center not having same functionality while drilling down from PA widget? Eg: Export records from records view is not available via Workspace. Nor am i able to select the breakdowns on the go and do slice-dice...
Hello Team, I recently built Topics on the virtual agent designer for searching KB Articles, and everything appears to be working well with the exception of one thing: when I click on the link, it redirects to backend view rather than portal view. I ...
Hello All! I have beat my head against the wall for awhile, first I will say I know the JSON Parser step will do what I'm about to ask about but I am trying to see if I can do this without it for obvious reasons :). First I have a JSON response body...
Hi Community Sorry for the really silly question but I'm not sure how I do this. I've created a new experience in UI Builder in the agent workspace shell. Created a data visualization single score for the incident table and I want users to be able to...
Hello everyone,what is the difference between value and display value of a field ?Could anyone explain to me to understand this particularityI want to use g_form_setValue to set the value of assignment group to Hardware when the short description fie...
I would like to know the difference between Predictive Intelligence and Task Intelligence in Vancouver Release of ITSM
What is the difference between SLA Pause duration and Business pause Duration?
