Hello,How can we pass current date and timestamp as an extension to the text entered under Incident's Short Description field?I've attached the screenshot of ATF Test. The square brackets are the placeholder for current timestamp. Thank you.
Hi all, I am facing an issue in the ESC portal. There are couple of record producers which will create case in custom scope. Now, if I create a case in the portal and search with the case number in the global search it returns the case and I am able ...
Hello,Looking for a bit of help with setting up our user data.Bit of background to our config.We are a MSP with multiple companies supported through our single instance, all of the companies have been created, however, I can't figure out a way to aut...
I have written a BR on change task table to update the worknotes when incident created . its updating the worknotes only when I use current.update(). as current.update is not used in BR so I removed and try to give like this but the worknotes of ct...
Hi community, I've an variable which is created under catlog item. also have a variable set attached to that catlog item. Now the scenario is,For variable set "V1" variable are set as follows:name orderX1 100X2 200...
Hello experts,I am working on ui action to display custom ui page popup in workspace as well as native view....below is my code-The only issue is i am not getting how to take assessment instance dynamically here...I took the reference from OOB ui act...
I need to limit the choices for state field when assigning tasks in mobile app.I have tried with mobile UI policy and also created client scripts on load and change (using remove options) but could not made it to work.Could you please help to find o...
Hi All,We created a new custom table. Where the variables are called from that that table. The variable to display the values/options is "Lookup select box" type. Using this, lookup, I'm displaying the other variables. But if I click on "None" the ol...
Hi Team, I am trying to create equipment instance using change request, after instance creation Activity feed/worknotes not updating for 1st instance, and from 2nd instance it it updating. what would be the issue here? please help @aneeshpatha pleas...
Hi All,I have to create a same widget instance shown in screenshot. Does anyone know which widget I need to use? Its a simple requirement where I need to create a simple widget with some border and some text on it like shown in screenshot and upon cl...
I am facing this issue, FinErpUtils is a OOTB read only script include. How to fix this issue. Thank You.
Hi Team , Can anyone please me how to define 2nd level approval for each every option . For every - option we have to give line manager approval , and for each option 2nd level approval is different , 2nd level approval is different , I have user t...
Hi All,we are customizing the topic for submitting a catalog request.whenever we choose a catalog item from the drop down.. it has to get the particular catalog item link... after clicking that link it should directly redirect to that catalog item.
