Hello @Ankur Bawiskar I am submitting a request from my employee center portal and i notice the Order Now button at right side of my catalog form. When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-wi...
I have a requirement where client wants to add 'Interactions' to time sheet portal. I've added interaction table on Instance under Additional options-->display values-->values-->tables. I've added it to 'Time card portal-Task selector' widget also. ...
1) Im trying to create a placeholder for "Short description" field in agent workspace through onload client scriptIt worked in Native UI but not in workspace.Please let me know if there is some limitation2) Also I wanna keep a help text on hover and ...
Hi,My requirement is to auto convert the variable from lower case to upper case, also the variable should accept only '-' other than alphanumeric. I tried to attempt the code but it is showing me error. Kindly help. function onChange(control, oldVal...
Hi, We have a custom field in catalog item which we were able to fill and submit in ServicePortal. But the same field is visible in variable editor inside RITM. Any reason this might happen?I have checked the business rules and Client scripts, but c...
Group manager should be notified when any group member becomes inactive
Hello Everyone, While working on Email Notification I was stuck at following requirement i.e:-1. When the RTIM Submitted2. If the RITM is not approved after Five days.3. If the RITM is not approved after Ten days.4. The RTIM Cancelled if it is not ap...
Hi everyone, we have recently migrated the Employee Document Management application customisations from one instance to another. And it has come to our notice that the "Move attachment" UI action present on the HR case records is not working properly...
Hi All,What conditions needs to check, if SLA is breached for Catalog tasks. Could anyone please help.
Hello,I want to hide the UI actions Add Filter & Run Filter from child incident related list.
I made a scoped custom application that inherits from the incident table. This application has a role called " x_g_sns.itil". This role is associated with the read, write, and create access controls of the custom table that inherits from the incident...
Hi All,Need some guidance regarding DPM (Digital Portfolio Management).As it is appearing as a free plugin (sn_dpm). How useful it will be without SPM license in place?Can we add & setup "Business Process" & relations?We do have CSDM setup with all r...
I have two instances with same ui action, but code and conditions are different in both instances, now I want to change name of ui action only . So I need to use update set to from one to another . How to change only name through update set and nothi...
Hello, I have a list of about 10 HR cases that are corrupt (give record not found error when trying to open). We think this was due to a poorly created inbound action which has since been addressed. However, now I would like to close the cases using ...
Hi EveryoneI have a simple requirement i have a excel sheet(Attached) 38 rows. When i am importing the data through transform map i want only one record to be inserted whose total is maximum. Please help
