It points to a search variable when I add my record producer on the record producer configuration form, but the contextual search does not appear when I preview the record producer. I have never done this before, so if someone could tell me what else...
Hi folks, I'm calling a flow action via a run script as: var result = sn_fd.FlowAPI.executeAction(actionName, inputs); This works fine if the logged in user is admin. But when a non-admin executes the workflow, the action errors out saying that it is...
Hello All I have a business rule/script running that automatically past this external comment when I remove the cmdb_ci attached to a task "Server xxxx removed". I'm trying to identify which script is doing this but I didn't find it. Do you know an e...
Hi Team, Three types of event logs, transaction logs, and system logs by sending them to a file and attaching them by email.And need to attach these three types of files in a single zip file when attaching files to an email in the script of a job.so,...
Hi All, I am getting below best practice error. I used "Packages.java.lang.String(bytesInFile)" in BR script. Best Practice Warning: brni_BPE10482 Checks for direct calls to Java packagesSteps to resolve issue: It is recommended to run the Package ...
Hi, How can I create a Time Zone field in cmdb_ci for any class type. What should be its field type and how to provide time zone choices, etc.My requirement is to create a time zone field. Please refer to attached screenshot. Thanks,Intakhab
I want to apply a template (sys_template) to particular RITM created by triggering a flow.Tried using ACTION script is written below: Above script is executing but template is not getting applied.Any suggestions or any other way would be appreciated...
Hi there, I have a form that displays an error message if there are no comments on submission. I cannot seem to find the business rule or client script that contains this message though. Where/how should I start looking? I've looked at the busines...
We have Assessment table(assessment).In change table(change_table) we have reference field which is (assessment_instance) as it is referring to assessment table. Now we have main table which is task table in that I have created a UI action with below...
How to trigger a UI action from list view to perform its functionality only on the selected records?
Hi , Need to know more about setForceUpdate method in glideRecord ? Please help
We aim to automate this process efficiently and securely. Specifically, we're seeking advice on: 1. Automation of OAuth token retrieval: Are there recommended best practices or methods within ServiceNow to automate the retrieval of OAuth tokens? 2. A...
Is the service mapping process included in the discovery process?
How can I call quick message from email client template? Vanquwer allows you to use email client templates in the CSM workspace view. I want to use this functionality without having to create new templates. Is it possible to use already prepared sets...
Hi i have been struggling to solve this code for quite a time below are the requirements that i want to achieveCreate New Catalog Item " Servicenow Group Management"Should have following variables Mandatory.Requested By - autopopulate logged in userR...