Hello,How would I update a record every time an email is generated and sent, say, from a incident?I've looked into Email Client templates and doing a mail_script to update the record but that only runs when the email is composed.Here is an image for ...
I have two list type of fields (Country and City) and choices setup on both field(sys_choice) and dependency value setup on city field as in below. Also, I added advance reference qualifier to City field to limit the choices based on country selecti...
Hi @jrmarkelI was looking your Community Thread How To: Create a Tabbed Catalog Item in Service PortalI have a similar requirement to create a tabbed catalog item in servicenow portal.Attaching snapshot that i want to create variable in tabbed form (...
Hi All,Could someone please assist on how to import data (xls file) into a List type field.Thank you in advance.
Is there a way to change the Table of a Workflow after its already been created/published? It appears to be read only.
Hi I'm trying to add required roles to an ACL in Studio, but the system won't allow me to do it. Without elevating my role to include security the entire ACL is read-only, as expected. When I elevate my account, I can edit the ACL and I have the opti...
Hello, I have a ui action button on a related list that generates some tasks. After clicking that button once, I want the button to be hidden/disabled, to prevent users from generating more tasks. I was wondering how to do so. Thank you.
Hi All, I want to attach one Excel Sheet as an attachment in one Catalog Item so that whenever form loads the attachment will be visible and any user can download it. Can anyone let me know how to achieve this? Thanks, SNOW@Das
I am looking to configure Error Evaluation when the following occurs:None of the conditions found here seem to allow me to accomplish this: I am looking for something similar to the "Is Blank?" transform function found here (only available on Input P...
Hello, When I run Rest API Explorer with Get function on the tables in my application in Dev-instance, the result is always empty. This problem only exists for 3 tables and the rest of the tables return the answer totally correct.With the empty Resul...
Hello community, Our organization has started the discussion on data archiving in ServiceNow. I would like to better understand what tables should and should not be archived. I know we can certainly archive task based tables (incident, work orders, c...
How to achieve below report-Find people that have a fulfiller licence, but are not part of as assignment group to see if they are still need this role Display typeListFiltersGroup is emptyRole is assigned to the fulfiller licenceUser is activeSorting...
Hi everyone, I'm having an issue with iAccessHandler and ACLs. Whenever a ticket is assigned to a user, this user will be able to add attachments or read existents. If the ticket is not assigned to a user, the user will not be able to read attachment...
Hi everyone,I have a few variables I need to change the color and make bold. I've read a couple articles but am not having much luck. Below is what I've tried:Set the sys_properties glide.ui.escape_text to 'fasle'Then applied the following at questio...
Hello, I installed the Vendor Management plugin in my PDI and was playing around with the functionality when when being on an incident form, you set the state to "On Hold" and reason to "Awaiting Vendor", it should show vendor related fields on a ta...
