HI Team, Can anyone help me on below requirement. My requirement is we need Incident Short description and Description columns to be added in the Task SLA table because we have created few reports on Task SLA and need these columns to be displayed in...
In my custom application, I have a choice field as 'Type' with around 10-15 choice options, of which 3 values are also group names. When any of these 3 values are selected then members of the group should be added to the watchlist and if changed to a...
Hi everyone, Im having trouble finding a way to put a download link for a .pdf in a record producer, I dont know if it is possible without using a third party (mediafire, mega ...). Is there any way of doing this using the ServiceNow resources? Examp...
The obvious case is to retrieve data from a third party system, but there is nothing that prevent us to also use local tables or a mix of remote and local tables and present them as one remote table. We can also see the remote tables like a kind of e...
Hi All, Dot-walked fields from parent knowledge article table on a Report/list view on a extended table knowledge applied to task shows empty/no values even though it has value on form view.This is happening for some users onlyeg knowledge article.s...
I created a catalog item, and added some reference variable on it.I can see an info icon on every reference variable that opens that particular record. I need to remove this open record info icon from every reference field.
Hi all, I am trying to create a scripted breakdown to retrieve incidents based on the VIP users. Not sure if I am on the right track. Please help with your suggestions function getuserstatus(vipstatus) { var user = new GlideRecord('sys_user'); ...
Hi everyone, I have written the following script include but it is not going inside the user table query. It is not able to query the space in the name. Can someone help me? SCRIPT: var item = new GlideRecord('sc_req_item'); item.addEncodedQu...
Hi All, I have a requirement that to convert HTML page need to download as a pdf document please guide me on how to do this or please share some script here the below script is the actual HTML script and I need to convert this as pdf in ServiceNow ...
Hi Can anyone tell me what could be an issue when I can't see the data of one of the column/feild on list view window but when I enter into form view ,data do appears for same field. For example.: There are 100 computer at different locations , but I...
Hi All, I have created the ACL in Global scope because i had to, to get the access of the fields and related fields. Now i have situation where i have something in Global scope update set and scope application files. I have already moved the 1st vers...
Hi all, I have the below requirement and need help to achieve the same. TIA 1. There is a select box with 5 options.(Option A,B,C,D,E)2. When Option A is selected it should display 2 Mandatory Checkboxes (refer below image)3. Requirement: Cat item sh...
Impersonation button is missing in service portal for admins after Tokyo Upgrade.
I'm trying to write a program that imports multiple JSON records to a target table with one REST API call. The documentation for the insertMultiple API is focused on running this manually (via the web UI), rather than attempting to use REST API calls...
Hi, I'm trying to use interactive filters to allow users to filter by the Value field stored in a metric_instance record. I have already created a database view that joins my case table, metric_instance, and metric_definition. I have set up interacti...