Hi Community, I need your help with creating a report that should feature in a dashboard.My report should look like below format : I need to show if SLA has been achieved in percentage wise per month. 100 indicating 100% of SLA were achieved and 99 m...
Hello Everyone , My requirement is to remove one of button visible on login page. In the below image , at the bottom there is button "Login with Okta" . I need to remove that button but not getting how to remove it. I have made changes in widget "L...
Hi,I have some fields in which I want them to be visible to users with certain role. And the rest of them to be visible to everyone. I know this is possible using ACL. But what if I want all fields to be visible to everyone but some of the restricted...
Hi all!I have created a domain record. I noticed that my record was not captured in the update set. Is this the expected behavior? Is there a work-around in capturing the domain configurations to update sets?
Hi Team, We have to implement an integration in ServiceNow for which API documentation provided by the vendor is using CURL. As far as I know, things in ServiceNow can be implemented using Javascript only. But the vendor suggested that after installa...
In Service portal I want to create a Ui action which will directly download the record details in pdf formatI have tried to create using onclick function but it is not working in Service portal( as onclick does not work in Service Portal)There is a c...
Hi All, I need help to make a field mandatory and visible when a certain value has been selected for another field. I know this could be achieved via a UI Policy but I do not wish for that field to be mandatory for existing incidents which already ha...
I tried to install mid-server on my PDI referencing official document and below community article.https://www.servicenow.com/community/developer-articles/mid-server-on-raspberry-pi/ta-p/2301343 Device: Raspberry Pi 3OS: Raspberry PI OS (64bit)Install...
Hi,For the onChange client script, for which scenarios, do we remove "newValue ==" in the if condition? we use if ( isLoading) { return; }instead. function onChange(control, oldValue, newValue, isLoading, isTemplate) { if ( isLoadin...
Hello fellow developers!I'm Hakob Avyan, I've been tasked with integrating an external RESTful API into our ServiceNow instance. While I have experience working with APIs in other platforms, this is my first deep dive into ServiceNow integrations.Aut...
Further to @Dan Martinez 's post on Data Filtration, I wanted to use the feature for integrations where we wanted to control what an integration should be able to read. Let’s first understand the requirementThere are 3 main API users; employee, vendo...
Hey, Our import sets import the data into staging tables with a data type of string and we the want to do a query over the data to remove older entries based upon on a date field, but since it's a string we can't properly use gliderecord.orderBy. 1) ...
Hi All, I had Requirement Creation of Location(cmn_location) field in service Portal. That will be show as Active locations. How can I achieve this. Please let us know. Please provide the any document are articles regarding that. It will helpful to m...
I am looking for usability of maintenance rule "CI in Change Window", so would like to know where can i find documentation on SNC.ImpactManager()? var impactManager = new SNC.ImpactManager(); var cis = impactManager.getCisInActiveChangeWindow(); when...
Hello,I want to read xml file from mid sever, i have created below mid server script include and calling this from a background script using javascript probe mentioned below.I can see my background script is able to create record in ECC Queue, but my...
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