Zurich Patch 1 Hotfix 1a When creating Resource Assignments, the options for effort type are Hours, FTE, or Person days but for Operational Assignments the options for effort type are Hours and % Capacity. Is it possible to include % Capacity as an ...
Hi ,I have a list collector field in a table , which is referencing to user table , my requirement is to add those users in a email cc , so how can we do this via email scripts or any other ways ? Thanking you in advance...
I've got 5 onChange Client Scripts to be applied to 5 fields in a catalogue item that I've been working on. The five fields are:The values of the five fields should automatically be updated to Severe (3) if the following question is Highly Confidenti...
We are implementing a new ServiceNow catalog item titled “Add to Distribution List” to automate the process of adding users to Microsoft 365 distribution groups.Could you please advise on the prerequisites required to complete this implementation? yo...
Here is the requirement to add error message for "Change Registration" Modal. (which is used by API users) aloneExample:Close code: SuccessfulState: Cancel (4 )----error message should be shown in API users alone not in UI
Hi, I am trying to create a report which will show me a list of the ISSUES (sn_grc_issue) where the assignee is not a member of the assignment group (scenario: the assignee changes the group membership and someone else should get assigned to the iss...
We're starting to utilize the MS AD Spoke via flow actions, curious if we can report on it specifically. I'd like to be able to use a dashboard to display a count of how many times a specific action and flow occurred, as well as a success/failure cou...
Hello Everyone, So the need is I want % of Incidents handled by Organization A out of total incidents(Which Organization B holds). How we know that this incident is handled by somebody from Organization A? I will be using condition like assigned to c...
Hi team, in the sp_page, there is a oob page called 'Standard Ticket' Page. It somehow got deleted in dev. We tried to repair the plugin by which it came. Also did all the mappings by comaring it to our UAT environmnet like adding row,container,insta...
Hi team, I have a use case. If the approver is active false, the approval should go to its manager. It will be for the modules that have approval logic like for change, RITM etc. I have written a Business Rule of type 'before insert' on sysapproval_a...
Is there a way to make the role getting added to a group get captured in the update set. Thank you
I have a requirement to use a record producer for creating tickets that will be assigned to specific groups ie create a record on the incident table for a phone issue that goes directly to that support group. Is this possible in Catalog Builder? I'd...
Hello,In a Transform Map, some fields are configured with the "Reject" action when a reference or choice value is invalid.As a result, the record is skipped, and an error message appears in sys_import_set_row.comment, but no entry is created in impor...
Hi All, We have a requirement to discover all Applications in our environment to integrate with a third-party Business Continuity application. Can all Applications in our environment be discovered with ServiceNow Discovery? If this is not possible, w...
