Hi All,I have a requirement stating that, In my form there is date/time field. I need to write a client script on that field. Whenever i select the date before last 6 months of previous value it should throw me an error/warning like "Date cannot be b...
Hi All, I'm trying to hit the endpoints using below script.It is working fine in POSTMAN tool only when connected to VPN, if not then it won't work in POSTMAN as well.When I tried to execute the below script in the background script it is working fi...
Hi All, I used g_form.showFieldMsg('contact_status','test','info'); but it's not working on workspace.Is there any alternative available? Thanks,Ram
i have copied an existing survey and changed the metric question. Now that survey has existing introduction as below:We want to continually improve. You could support our efforts by ranking our service:RITM Number: Short description: so when the sur...
Hi Team, I need your assistance to create request in ECC queue so that mid server can process it further. Basically, We need to trigger create request to end point. We have to process Output and Input by ECC queue only. Can somebody help me out with ...
I was looking for SAM Pro & HAM Pro plugins can i get the IDs of these plugins and process to install them , i need to install them and looking for SAM_Admin and HAM_Admin roles .
HiForgive my lack of technical skills here - I normally do low-level SysAdmin activities, but have no-one to escalate this to.My scenario is this:we deal with a third party service centre that has a similar system to ServiceNowwe email requests to a ...
How can i achieve this :- when any change added in related list on incident form ,than after on incident form than this context menu show when we right click on header.
Two fields on form start date and end date.Expecting as we fill start date(date), end date(date) will be automatically populate date of next two days. Executing Onchange Client script calling script include but the date format for end date is not sam...
I'm having the below exception, what might be the cause?We have an itil user, that is allowed to update his own records. He is allowed to update the state through webservices (!gs.isInteractive()), and it works when using the REST API Explorer. When ...
Ability to track time elapsed for Incidents by State and On-hold reasonAbility to track time elapsed for RITMs by State and Pending reason Need a report which will give a incidents every state's duration along with the onhold reason(If the incident i...
Our team is trying to make some aesthetic changes to the ootb Form widget. We've cloned that widget and are trying to give the Form Sections a different background and some larger/bolder font. We've read that the best way to manipulate the DOM in a...
Hello, I have a flow where I need to build condition based on the values selected in the list collector variable. For eg I have four options available A,B,C,D in list collector, if A,B are part of the selection then a task should be assigned to certa...
Hello All, We have one requirement; we are going to disable a domain related to a client from our domain hierarchy.What is the best way to disable that domain and we also want to remove all the data related to that domain from our dev instance. Thank...
I am working to create a condition on a UI to only show if the 'opened_by' has a certain role. It does not matter who the current user is that is looking at the ticket it matters who opened it. Is the best way to do this a script include?