I would like to make an entire form read_only without using acl based on a role. I am choosing to find an alternative to acl based on the fact that individuals in this role could also have other roles that will still enable the to write on the form b...
Hi thereI've heard some people saying that Dictionary Overrides should not never be considered in order to make a field as mandatory.My question is...WHY? what is the problem with dictionary overrides? thanks!
Hi All, I am trying to integrate servicenow with Java Application. The use case is once a user submit a request in the new built portal , it should trigger/call Service now APIs to create REQ ticket with associated RITMs in servicenow instance and re...
Hi,Create a catalog client script to any catalog item to display, hide fields, add option to choice fields, and set default values to any fields presented in that particular catalog item.
Need to put check box in catalog item as shown in the image .please let me know how to do it.
Greetings All, I have been looking for a while to hide the name of the person who posted an additional comment to a case . The objective is to communicate with the customer however we do not want the customer to have the name of the person who post...
Hi all,I want to send report on Last business day of Month, kindly help me how to fix this issue. var sched = new GlideSchedule('08fcd0830a0a0b2600079f56b1adb9ae'); // Check Business day, Exculde Holidays and Weekends // var d = new GlideDateTime('...
Hi, I've created an "Add" button for a related list in Agent Workspace that display all Locations. However I need only to display Locations type Country. How can I achive that? Thanks.
We have a glide list field on Incidents for tracking the groups involved. I would like to pick off the first value from that list and use it in a breakdown mapping. Below is what I have so far, but not sure I am on the right track. How do I write ...
Hello I know how to export data from ServiceNow it is pretty simple. You navigate to the record and right-click and hit export. My question is how can I export all data from a VTB including labels, colors, created by, whose assigned, etc. I have alre...
Hi. I created a new page in the Service portal, but I don't see the role setup form.What settings can I use to display the roll form?
Hi, I have tried sending Incident created Date/Time value thru Integration. Where I can able to see the display value time and backend time having 1 hour time difference. May I know the recent behind this and how can we send the time as what users se...
Hello, I was wondering if there was a way to do fuzzy search in the core_company table on the name. I found this https://www.servicenow.com/community/developer-articles/community-code-snippets-scripted-string-matching-techniques-part/ta-p/2330301 and...
Hello,All variables of record producer are getting transferred /mapped in custom target table (not in fields present in table, but they are visible in 'Task Read only Varriable editor' except one new multirow varriables I mean to say; 'map to field...
Hello Experts,I have one requirement that I am trying to fulfill using the display business rule. but my display business rule is not working can anyone please explain why it's not working?I have attached the catalog item and business rule screenshot...