Hi, Is there anything we can do about this within SNOW; As devices on the “new” tenant are cloud joined, our options within Azure are limited as Msft handles Windows Hello for Business. For the old tenant, devices were Hybrid joined and local AD mana...
In catalog item based on a field lets say Services, i need to populate BCC of email client template. Services field has cmdb_ci_service table, where each Services i select has subscribed users.So when i populate this field corresponding subscribed u...
Hello! I have a field in a record producer, this field needs to show the same options that another field of a table has. Create a variable field with the options manually is not a choice because you need to maintainance the two fields. Any ideas of h...
In a catalog item there is a field lets say ids where the ids of the user i selct form sys_user table will be populated. The field names where i enter users lets suppose entered as a,b, c, d . and the output (ids)i get from these will be like a,c,d,b...
Hi All, I am trying to display incident number (reference field) in descending order on catalog item portal view.I found, it can't be done using variable attribute as there is no parameter to set the order is descending. ref_ac_order_by only order re...
I am configured all plugins and configuration but i am unable to get translated mail but Static one its successfully triggered help me for that 1.Activate Dynamic Translation2.Set system property for dynamic translation3.Enable dynamic translationI ...
We are getting the error the current operation ended in the state error user not authorized.failed api level acl validation as i have attached the image. This was worked in our prod but after we days we this error trigger in our flows . We have creat...
Hi,Im on Helsinki and I cant seem to find the same widget they use for HI for My Issue page.Is it custom made?If custom build, Is it straight forward to build? as I dont have any experience on service portal.Thanks,Lucy
How we can attach doc, pdf, csv in excel sheet for importing Knowledge article?
Our instance date/time is below: I am trying to set Start Travel Time to the same value as Mobile Travel Start but you can see it's doing some level of conversion. How do I make it keep the original? Note - Mobile Travel Start is a text field and St...
Hi Team, Is there any way to clear the "Assigned to:" when you change the "Assignment Group"? I have seen a couple of times where for example the SCtask Assignment Group is set to Desktop Support and the assigned to is Joe, then I would set the SC...
I created a new field on my INC form. This field uses a BR to update with the current date when a new Customer Comment is added. To be reported on later (Show me Incidents without a Customer Comment in x number of days) This is great going forward. W...
Hello,Currently I am looking into a requirement to break out the Tab of "Additional Details" that the submitter of a catalog item sees and have it permanently displayed in their view. See Screenshot below. I have little experience modifying the Servi...
Hello All,one of our external system wants to create and catalog task in ServiceNow , do we have any OOB API to create only (Sc_task) record , post creation we need to associate to an Item , or should we go with scripted rest API? @Ankur Bawiskar @S...
Hello, I am not sure if it is possible to query related fields with REST API EXPLORER. For example I am using the REST API EXPLORER, to query the table sn_vul_vulnerable_item, but in the attribute sysparm_fields, I just want to bring sys_id, and clas...