Hi Team,I configured CTI integration with ServiceNow with OpenFrame for ITSM without CSM module in my personal instance with sandiego version.Admin can see the soft phone icon on the header banner onclick of that dial panel coming up as below but thi...
Hello,Does anyone know if, when extending the application's file table, it counts towards the number of tables I'm entitled to?If it is not accounted for... is there any limit for servicenow to accept this type?basically the idea is to use these tabl...
Hi everyone I have a requirement for technicians to be able to add hyperlinks for users to click instead of pasting a full url. Below is what I've tried so far with luck. (trying to keep it as simple as possible) Has anyone achieved this without much...
Hi, I have a date field in the form (date_birth) which is in YYYY/MM/DD format. I want this to be changed to DD/MM/YYY format in an email notification. Can someone please help me with the mail script. One I created doesn't render the desired result...
Hi, folks. I've created a notification that refers to the record after clicking on the image. My question is: why does the link display like this, and how can I adjust it?
Hello, I am trying to link my app to source control as I have to retire my PDI due to technical issues. When I go to connections and credentials app, I do not see the 'credential' module on my PDI, Is there a reason why i do not see this or how else ...
The country filters are missing when a user is browsing 'information'. Please add the filters so a user can navigate the content more easily. The filters are available when the user searches. See attached screenshots.
Hello, Is it possible to create a notification for the sys_user table when a record is updated, showing what has been updated via the sys_history_line table? For example,I'm thinking about creating an email script. Would this approach work instead?
Hi As we work on automating incident resolution, our goal is to initiate a Jenkins pipeline when a specific field is selected in a ServiceNow (SNOW) incident, such as the resolution accepted checkbox. The Jenkins pipeline will execute certain logic a...
for Jira to ServiceNow integration using Scripted Rest API. i have tried integrated Jira to ServiceNow but unbale to create ticket from Jira to ServiceNow. and passed URL in webhook. but ticket is not created from jira to servicenow .done code also....
Hi Team,I am able to get the schema of a particular table. the table contains custom attributes as well.Can i know how to differentiate from existing and custom attributes from the schema. ( like any attribute like that).Thanks in Advance.
We are building a few things to make Subscription Management actually usable. We have the majority of things scoped, however there is a requirement to add a related list field/column to the sys_user_group table (as well as a choice field value for a...
How can I retrieve Record Producer Variable value 'Affected services' in another ATF test step - Run Server Side Script ? Based on this value I have to validate Notification sent.
For change Record, Trigger a approval notification when Inside Blackout Window record insertedFor examplewe have two notification "A" and "B"."A" notification should trigger when Inside Blackout Window record inserted in Normal change record and "B" ...
Can we create a state model for the custom table, as the default state model for the problem/change table?
