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Resolved! Scheduled Jobs

Hey all! I have to update a scheduled job to run periodically (every 80 days) while excluding weekends. However, if the 80th day falls on a weekend, I need the job to run on the first weekday immediately after. The "Conditional" checkbox is selected,...

nlopez4 by Tera Contributor
  • 586 Views
  • 2 replies
  • 1 helpfuls

Need to Create new Catalog Item Referral Form

Hi There, I have one Requirement on Catalog form, I need to create a new Form called Referral Form, In that when Request is submitted, after 90 days 1st approval should trigger and after first approval, 2nd Approval should trigger After 90 days of 1s...

Community Alums by Community Alums  
  • 235 Views
  • 1 replies
  • 0 helpfuls

Stage Field type change to flow

I am using flow designer to update RITMs stage and it shows perfectly fine in the RITM but on the table the Stage column dose not show the change because the type is workflow. Is their a way to change the type to show the update or will i have to cre...

Tim Picker by Tera Contributor
  • 283 Views
  • 1 replies
  • 0 helpfuls

Get sys_id of a string field on an Incident

I am working on a UI action and I need to get the SYS_ID of the category/subcategory selected on an Incident.   Those fields are string fields, so how can I obtain the sys_id of the choices in each drop down?   So if the Incident category is "Softwar...

UI Builder - List Widget

Hello again all!  I think I have my last question, at least for now! I am working on configuring the Service Ops Workspace in the UI Builder.  I dropped a list widget in there, which appears to pull directly from the 'Task [Task]' table.  All I did w...

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Lloyd700 by Tera Contributor
  • 726 Views
  • 2 replies
  • 0 helpfuls

Resolved! One Editable Field on User Table

I've created a field (i.e. u_field_xyz) on the user table and I need to grant a specific role (new role that I've created i.e. role_xyz) to a group (new group I've created i.e group_xyz) of users that can only edit this new field and no other field o...

TStark by Kilo Sage
  • 354 Views
  • 1 replies
  • 0 helpfuls

Resolved! Set default Value on choice field type Task_sla

Hello folks,  I have a condition to set a default value of 'Unsubmitted' on a field that's visible only in list view.I've tried to use this client script onLoad, unsuccessfully failed to update at least one record: function onLoad() {    // indicate ...

Community Alums by Community Alums  
  • 1171 Views
  • 3 replies
  • 0 helpfuls