Greetings, I am currently pursuing the ServiceNow Associate Application Developer course. Are there any recommended courses to take after this course to help familiarize oneself to the ServiceNow environment? Regards,Michael
We would like to know how knowledge articles are made visible in the knowledge homepage of Customer Service Portal. We tried adding articles to the featured content in the knowledge base and it didn't show up in the widget.
I have a requirement -In Related links of a record, a link 'Recovery Steps' this should navigate to Knowledge Article “Recovery Steps”.Anyone have any idea about this approach do let me know . Thanks in Advance.
Hello everybody, Recently I have a demand where in one of the steps I am having to validate that all RITM tasks are closed.If so, return a boolean.How can I do this validation? I'm having a lot of difficulty.Thank you all in advance
we have business rule for onboarding a user.when new user is created via ldap and created in servicenow this business rule triggers which contains cart api and takes values from user table in order to raise request of onboarding.this business rule is...
Hi,We have cases where assigned to is a reference from sys_user.From the cases we can create tasks and on this task I want to present the assigned to's name and email. If I just go to form layout and choose parent.assigned_to.name and parent.assigned...
Hi,I have created a survey and used the that survey link in email notification however from email i can attempt the survey any number of times. I want to restrict one survey per user. In survey the retake checkbox is not checked. How can i achieve th...
I need help with the email client,my requirement is in employee form I have 2 fields employee location(list collector with choices), and location (string) fields.if I select the Employee location field choice as "Other" then only I can see the Locati...
Hi All, We have the below requirement in Servicenow slm module."Whenever the task is rejected the attachments are mandatory for suppliers before submitting the task again, for that we want to update custom field review in sys_attachment table " -We h...
Hi All , I have created single line text that one hour field , in that only number is allowed that one (Indicate the number of hours (maximum 39 hours and one decimal place allowed like 39.1) ) and character is not allowed , can you tell how to get...
Hello community, I am in need of your advice. We have the following scenario:1. List Edit for Incident table is restricted via an ACL - incident.* that seals the edit of all fields. This is done in order to prevent list edit on the table except for t...
How can we stop Notifications on sc_task when record gets created or Updated for a Catalog Item ?
How to create a widget for Knowledge base table look like this
Requirement is to copy attachments from one catalog item request to alm hardware table. Any help would be appreciated.
Hello ExpertsI am having a problem with the work note post button not working in my customer environment. ■ BackgroundWe allow external users with external role [snc_external] to access records and leave work notes. ACLs are defined so that working m...
