Hi All, I have a use case, where I need to insert a .PEM file as a sys_attachment in a ServiceNow instance from another ServiceNow instance programmatically. I also, need to send the "table_sys_id" field of the sys_attachment to be inserted programma...
How to Set landing page as CSM workspace after log in?Note : this should be applicable to particular set of groups only not all users the landing page should be like this ...
hi I have below requirement we have a record producer form we have 3 variables type: New, ViewRequested forReasonHire dateAmount transferred type = New It will create New Request in my Request table type = ViewIt will show data which we submitted ...
Hello, I am studying for the CAD exam and found this question on a mock exam Which of the following is NOT a Flow Designer feature?• A. Run a flow from a Catalog item• B. Call a flow from another flow or subflow• C. Add stages to a flow• D. Test a ...
Hi Everybody, We have recently upgraded to Vancouver Version and we see that the Work notes is visible to the end user for the Workplace Cases & Incidents. Can anyone help us with this issue please ?
Hi Everyone, I was working on the Checklist on the Contextual Sidebar, I enabled the Edit mode on the Checkbox Item, but unable to save it. How can I update/create items on the checklist item thru checkbox edit mode?
Hi,How can I increase the update process of the Timing fields in task_sla record. I notice that the system update them automatically but with gaps between update to update. I want that for everytime that I refresh the page I will see the new update. ...
I have an integration that is being set up the is requires the syncing of comments. It works perfectly fine using the classic record view but it inconsistent when using the Service Operations Workspace to add comments.I have tried using a flow/busine...
Hello, I need 1 help. I do have Powershell Script to create Active Directory account, so I create 'activity designer' and embed the Powershell script there. The output is set as 'Direct'. So far, the Powershell Script works well, it could create Act...
I have created a database view by combining task_ci and cmdb_ci. I have built a report on this view.I'm able to get task sys id directly but when i tried getting sys id of CI's from cmdb_ci table its not populating.Servicenow support team suggested t...
Hi,I have done an outbound integration.If i try to create a incident record iin one instance a record in another is supposed to create on demo table. the fields need to auto populate in demo table are short description and description as field 1 and...
What is the name of the schedule job that updates the Timing's field in task_sla table ?
Hello there, I have this activity log that is added after a group approval is generated for a record.I've tried finding the source of it, and figured out that it might be done using Business Rules on the approval table.I couldn't find the source of i...
I have a field Resolution Subcode choice list values on incident related list and want to populate based upon category Choice list value.Another point is "Resolution Subcode choice field values" has dependency on another field "Resolution" on relate...
I want to make a business rule in sys_user table so in user table there is a field named city so when I select city country code automatically set and this country code data fetch from cmn_location table
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