Hi,It is not giving any output to logs. Kindly help.(function executeRule(current, previous /*null when async*/) { current.addActiveQuery(); current.addQuery('priority', 1); current.query(); while(current.next()){ gs.log('The numbers are ' + c...
I am unable to access my Personal Developer Instance. When I try to log in, it shows a “502 Bad Gateway” error, and the instance status appears as Offline.Could you please look into this issue and help restore access to my instance?
Is there a way to produce a report in ServiceNow that list all our customer Engagements and shows the end users in each engagements?
After Upgrade ,I'm unable to view the SOW Homepage Details: But It show's like belowWidget are missing after upgrade. Home Page details or order are same to same. Still Widget is missing.What will be the solution for this?
Hey guys I need a help with a customization in the SIR form. I have some fields in the form and the client want to put some hints and a interrogation icon next to the field "?". I managed to put the hint in the label configuration in the field but I ...
Hello All,Can someone help me with examples or documents on how to use Outbound Configurations available in Slack spoke ?
Hi All,Query 1) Only the ITIL user who is part of the assignment group can close the catalog Task. (Admins are allowed)2) Persons who are not part of groups are restricted to close the catalog task.3) Requester who has raised the request are allowed ...
Hello everyone. I tried to pass the OAuth key in the REST STEP of the flow action, but when I checked the logs, it appears to be passed as *****. Does anyone know how to resolve this?
Hi,we need to send a weekly email remainder to each assignment group manager. The email should include of all past SLA incidents that are currently in breach for their respective team.what is the best ServiceNow approach (e.g., scheduled reports, flo...
Hi everyone,I'm fairly new to the Now Experience and currently working on a SIR Workspace where I need to add a button that:Triggers an asynchronous REST call to an external service.Once the call completes, reloads the data in a Data Resource called ...
We are integrating ServiceNow with MS Teams. And authenticating users using AD (Entra ID). We are using Service Principal (not the integration user).Now the Integration works properly if Teams and Snow instance are on the same browser and I have logg...
On the knowledge base record, which tab would you use to define which users are not able to writearticles to the knowledge base?A. Can ContributeB. Cannot AuthorC. Can ReadD. Can WriteE. Can Author
Hello Given I am a change requester, when I create and submit any change, the change manager group receives an email notification, If I am in the itsm engineering group and I create a change request configuration item field is .Net Framework email no...
Hi Team,I have the below scenario to be implemented help here please.When a record from the Knowledge Base (kb_knowledge) table is deleted, you want to delete all its attachments to save space.
What is CIMV2?How to use this .. I am bit confused in pattern part
