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How to retrieve schema for service Now table?

I would like to retrieve the schema of a few tables such as Incident, Maintenance Schedule and Schedule Entry. I know that this can be viewed in the UI. But how do I export it into a file? Is there an REST API to do that?

ajithcnambi by Tera Contributor
  • 1834 Views
  • 2 replies
  • 0 helpfuls

Resolved! Knowledge base search not returning any results

Hello everyone,The knowledge base search on our prod instance doesn't return any results. I search for words that I know are in the articles and nothing comes up. Interestingly enough, we cloned our prod instance onto our dev instance a month or so a...

bbarber9 by Giga Expert
  • 7418 Views
  • 6 replies
  • 11 helpfuls

Resolved! Configure AutoNumbering without Gaps on Custom Table

I have created a custom table (replacing a spreadsheet) that needs agents to add records to.Referncing the image below, there are 2 fields I want to auto number.Sort and CAT Case Number. Sort is required because of display issues in pull down list as...

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kshaw by Giga Guru
  • 1089 Views
  • 2 replies
  • 0 helpfuls

Can't see data in CIO Dashboard Metrics Configs

I am in great trouble!!!!!!!!!!I installed the CIO Dashboard plugin,I don't see any data in CIO Dashboard Metrics Configs.I'm viewing CIO Dashboard Metrics Configs data with a user with the following permissions, but no data is displayed.・sn_ciodashb...

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SK2424 by Tera Contributor
  • 1568 Views
  • 5 replies
  • 1 helpfuls

Resolved! Autopopulating the two list collectors

Hi,I have a scenario where i have two catalog variables, Servers and Applications. Servers is pointing to cmdb_ci_server, while applications pointing to the cmdb_ci_appl tables. Servers selection should autopopulate the Applications. it is autopopula...

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Resolved! set delegate to get approval emails

I setup a delegate for a manager who is out of the office.   I have noticed that the delegate is not getting the notifications.   Is there a way to set up the notification to send the email to the delegate as well?

brianlan25 by Kilo Patron
  • 4926 Views
  • 12 replies
  • 4 helpfuls

Where are the details of Flow Actions stored?

Does anyone know what table holds the details of actions in a flow?  There are times I am looking for an example of something that was done in an action and I'm looking for a way to search instead of opening each action and seeing what is inside.  I ...

gjz by Mega Sage
  • 1614 Views
  • 11 replies
  • 2 helpfuls

Flow variables values tables

Hi Listers,Can someone guide me as to in which tables the values of all flow variables (flow, subflow, action) are stored? I have explored sys_element_mapping and sys_variable_value tables and I don't seem to see what I am looking for.Any push in the...

victor21 by Tera Guru
  • 1027 Views
  • 3 replies
  • 1 helpfuls