I have this complicated requirement. I need to restrict a user with a certain role, test_role from browsing using /now/nav/ui/home. What I mean is, I have a PDI https://dev201638.service-now/, I want to restrict this user from going to the browser an...
I am trying to create an inbound email action that updates an existing Incident if the Incident Number is in the subject line. So far no luck getting it to process my test email. For the "When to run" condition: /INC\d{7}/.test(email.subject) Action:...
Hi Community,I have a question regarding how email notifications from ServiceNow appear in Apple Mail on macOS.We’ve styled the Approve/Reject buttons using HTML and inline CSS /internal css, and the text color is set to white. On most platforms (li...
Hi, Copy change button is not available in Standard Change.It is available in other changes, Normal and emergency changes.Please help me to resolve the issue. Thanks in advance.
Hello everyone, I'm having a hard time with this seemingly simple one: On a catalog item, inside a variable set, I have a list collector variable. It points to service_offering, and has a reference qualifier that point to its parent business service,...
I've tried so many different things to get the footer to stay at the bottom but there appears to be a conflict I can't find using the browser inspect tool. I've tried position absolute/relative on the elements html, body, main, footer, and a bunch of...
In my last project, the client had a requirement to redirect the default Service Portal (/sp) to the new ESC (Employee Service Center) portal.At first, I explored a lot of options and thought it would be a complex configuration. But I found a simple ...
We have a legacy custom application design more than a decade back. It was under the Global scope itself. We would like to decommission the custom application now.I am using System Applications > My Company Applications > Select the Custom Applicatio...
Hi - I am creating a dashboard with Time series widget having an Indicator for total number of closed response SLAs. The data is being collected on a daily basis from the source table. I wanted the number of response SLAs closed / complete with a mon...
in workspace list i wanted show records belongs to current fiscal year. for now i was updating the list filters every year, but instead of that i need functionality to make them Dynamic.
var gr = new GlideRecord("x_1622035_meeting_request_room"); gr.addQuery("room_no" , current.variables.room_name.name); gr.addQuery("start_date" , "<=" , current.variables.end_date); gr.addQuery("end_date" , ">=" , current.variables.s...
Hello Community, There is field named "Actual Time Elapsed" on Task SLA . I have to copy the value to new field created on HR Case form. I have created after insert/update BR on task sla table . But the thing is this is getting update only one time. ...
Hi, can you please advise why i am unable to get indent,outdent options into knowledge article body after yokohama upgrade. please assist how to fix this and what changes happened. THanks.
Hey #ServiceNowCommunity JSON is everywhere — and as ServiceNow developers, we interact with it more often than we realize. Whether you're integrating with external APIs, storing data in variables, or working with complex payloads — JSON (JavaScript ...
Hey #ServiceNowCommunity Ever wondered how ServiceNow controls which records appear in a reference field dropdown?That magic happens thanks to Reference Qualifiers!In this post, we'll dive deep into:What Reference Qualifiers areTheir types and real-t...
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