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Knowledge Related Articles

Hello team, We have widget: Knowledge Related Articles  and this is calling another widget: Knowledge List Widget Template So in the template view we can see english and other language articles as well for display.  But we want to see only user langu...

I want set the data persentage by in dashboard PA in servicenow

Hi Team,Good morning! I want to set the data percentage by week on the widgets.for example :Last week created a total incident 10 and after that 4 incident is resolved and 6 incident is pending (like : state is user inf, on hold, active, new, in-prog...

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Alex78 by Tera Contributor
  • 144 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow Designer - If statement condition

Hello all, I have created a flow with if statement and I got stuck on the condition.Here are the condition:- If user last login is more than 6 months- If user last login is within 6 monthsIn flow designer, OOB has only After or Before but not Relativ...

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hongsok by Tera Contributor
  • 617 Views
  • 5 replies
  • 1 helpfuls

budget verification

Hello All,I have a requirement,demand team shall be able to accept a project demand if funding budget(funding_budget) is less than 100k $.currently i am accepting the demand by clicking on the Accept Ui action.how to add logic in ui action.

Service portal

Hi experts ,need help on service-portal .How can i make specific field editable.In serviceportal>My Tickets>request select .In request thier is multiple field .so i want to make a field editable for end user so they can come to this section and enter...

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Anoop15 by Tera Contributor
  • 418 Views
  • 5 replies
  • 0 helpfuls

How to trigger flow

Hi All, I have a use case where I have a TMF 622 customer order create payload in which for each product order item there is a flag by name "isParent" which is either True or False, now my use case is for all the product order items which have the fl...

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Resolved! Script doesnt work on fix script

What is the issue in below code?We are trying to update the 'VIP" field  based on company code. Since background script doesn't support for scoped applications we were trying from Fix scripts. But still doesnt workPoints* sn_hr_core_profile table is ...