Hi All, I am facing difficulty in restricting the SLA records from the related list.We have built custom Application and in that there is a table which extending task table and we have defined some SLA based on customer requirement..We have one fiel...
Hi All, We have requirement to show the related list for case which has same vendor, for this we have created new relation ship with both applicable to is case table and queries from is also case table. under the created related list its showing list...
Hello, When I mentioned a specific user, the notification is not send to that user if I mentioned the some another user it is working properly only it is not working for specific user on table incident, problem and HR. If I mentioned the same user on...
I want to delete emails from the email log from outbox. Not all the mails, only from outbox i want to delete. Can anyone help me out with the background script to delete the emails from the log.Thank you very much in advance.
Hi, I'm learning servicenow and javascript and trying to create a client script which is setting 'company' filed to a caller's company. Unfortunately I can't get it right. "Answer" variable in client script is null. this is my client script Set User ...
I’m seeing in other Community postings that you can control what shows up in the Service Portal "Popular Items" by cloning the SC Popular Items widget and adding script like I’ve done in the below screenshot. This is not getting me the desired resul...
Community, Currently having difficulties with pushing results from a grquery into an empty array properly. var result = []; var glideRecord = new GlideRecord (table); glideRecord.addQuery('parameter', 'string'); glideRecord.query(); while(glideRec...
Hi All, As per my understanding, "Table Cleaner" schedule with Job ID "BulkTableCleaner" present in schedule table will execute every one hour automatically and clear the entries based on the conditions written in Auto flush table. In Scheduled job, ...
I want to apply validations to email . AS i Can see field type=email in sys_glide_object table but not able to selct from reference in table when creating field 'Email Address'.
how can i get form design selected field list in incident page using rest api like instance-name.service-now.com/api/now
Hi, I have tried to delete the version of BR by selecting the version and on clicking the delete option in the drop down menu but it is not deleting . Kindly help with it. Thanks, Prakash Yadav.
I have seen alot of articles about sending files via SFTP. I had high hopes for using the J2SSH library on my mid server, but I think that library is pretty outdated as it doesn't support the key exchange algorithm that the sFTP server requires. See ...
Hey everyone very good morning I want to set the multiple choice variable value to true at the onchange catalog client script. I have written script but it's not working please help
Hi Guys, I have a query where I have two system properties for the Company Name. But the following code is not working, it works only for one property but not considering other one. Expectation is to get response based on the property value. Please s...
HI, I set up the eventqueue in Inbound actions, created event and set up notification but the event is not triggered. The inbound action is executed as i checked with logs.
