Hi Everyone, I have a use case where we need to download the PIR Report when Major Incident gets resolved send that PIR Report to Major Incident Manager Once Major Incident gets resolved then in Related Links of that Major Incident we have Preview PI...
Hi, I created a custom news ticker with black background and white letter. However, when you try to do a mouse over on the link, it turns dark blue. This makes the ticker unreadable. Is there a way to change the hover color? It seemed that it is pi...
Hi all,I'm hoping this may be a simple thing that I'm overlooking. I have a very simple bar chart report (reports against the HR case table and counts the records created by state):What I need to do is change the order in which the states display in ...
We have created a catalog request. We have to make once catalog item variable as editable in catalog task form. Right now it is available as read only in catalog task form. How to configure thisWe have tried following script but it doest work
My PDI instance is Offline since last 14 days please help me to restore it : https://dev113583.service-now Thank you
Hi, would be possible to revert the non-revertible security properties, e.g. glide.sandbox.usersession.allow_unsanitized_messages, when you clone over you environment? (Just an FYI Link to SN Docs) Hypothetical scenario:set up the property in DEVfind...
I have created a UI Action on incident table .in UI Action Script i have written the below var incident_sysid=g_form.getValue('sys_id');alert(incident_sysid);it returning null value
Hi, I have created an email through flow designers and I have a field called user in the table. So whenever I am triggering the email from the flow designer I want the email address of the email as user@gmail.com. Here user contains a value from the ...
We have a global build for FSM deployed in an instance in EMEAI and one in OCEANIA. With the Now Agent app, we have a single build but need the behaviour to be different depending on the regional business requirements based on which instance the Now ...
Hi All, Can someone please let me know why changes captured for an active Flow is not working in another instance? Pl Note : I have copied from an existing flow and created mine. Tried deactivating and then activating the flow, captured in update set...
Hi,I using Mobile App Builder at Utah release and build a screen with function Type: Address, which will navigate to Google MapsBut when it run, it always show bottom bar to asking the app to open, how can I avoid it and it will auto open by Google M...
We have an intermittent problem being reported by some of our fulfillers. When they change an incident to Resolved they are sometimes getting the state as "undefined Resolved", though so far they only noticed it during that state, when closed it onl...
Hi All, is stats.do page provides performance data of the connected instance or anything else? It returns data like servlet statistics, servlet memory etc. All of these are the statistics of connected node ?
Hello all, I have a catalog item, where customer will raise a request. Here after the approval TASK will be generated. In this task, how to create a connection / link so that the email I'd can be updated... This catalog has to be integrated with REFO...
Can anyone help me @Ankur Bawiskar @Vasantharajan N @Pradeep Sharma As I need to display the business elapsed percentage of SLA results as Round number in the SLA Email Notification.Currently it's triggering as mentioned in the below screen shotSo I...
