Hello,The inbound action 'Reopen incident' does not work when I add the RE: prefix to the subject and reprocess it. It doesn't work. Receive type not set to Reply is set to new while reprocessing email.Inbound action: It shows following Entry in log:...
Hello, I am building a Hardware Request flow using Flow Designer. When you run into several "if" & "then" statements,, how do you ultimately join the two branches back together? Example below shows an Approval question at the start of the flow.If t...
I have created a business rule on table(x_turbo_turbonomic_turbonomic_action_approval), that creates a standard change whenever any record inserted on this table. The issue i am facing is that when i am trying to apply change template on the change r...
Hi Community, How can we get these two options complete and incomplete in Catalog task instead of one transition line. Please find the below screen shorts for your reference, one is complete and incomplete screenshot and another one is one transitio...
Hello,Is there a way to limit the available application scopes showing/selectable from the application picker for a non-admin user who is given the ability to see/use the application picker using Delegated Developer ? Specifically, the scenario is as...
Hello, I have a flow that updates the RITM with an additional comment. The ticket itself show the comment being made by SYSTEM but the notification email show the comment being made by UNDEFINED. Any thoughts? Thanks
Hello, How do I get the value of a field not shown on the current form from within a client script? I'm trying to get the value of incident.child_incidents from a client script for incident. I've tried "g_form.getValue('child_incidents')" but it retu...
We have created a database view between the demand and demand task tables, created some reports from that dbv table and placed them on a dashboard. The dashboard users would like to be able to edit some fields (task or demand description, task or dem...
Hi Community, What is the meaning of Closed Skipped option in Catalog task, and what will be the impact if they clicked and saved Please find the below screenshot for your reference Thank in advance Regards,Srinivasu Sagiraju
Hi Community,I have to the requirement of data load. The data is present in SharePoint folder in excels [.xlsx/xls] format. This data updated on daily basis. How can I achieve this?Your response will be very valuable for me.Thanks in advance
Hi, As I updated the Plugin called "Aternity Integration" so based on the requirement i have created a Integration Configuration you can see that below As in that we have a remediation when i click Remediation validate i am getting an error like I...
Hi,I am performing AWS cloud discovery [credential less].I have set up an Accessor account in Service account table and while discovering datacenter, it is throwing error.Error: Unable to execute HTTP request: Hostname validation failure.Attached scr...
error is thrown for one of the requests recently."Unexpected token: <" In workflow run script we called script include function in that below script we writtenSendDataToIIQ: function(User, Domain, Group) {var errMsg = '';try {this.UserID = User;this....
I have a requirement where I need to update the network type of different CI classes.I have a transform map running on cmdb_ci table but I dont find network type in cmdb_ci table but I see it in cmdb_ci_netgear. How to I use the transform map and upd...
HiCan Anybody help on,What Type of Modules we can test in Automated Test Framework ? andWhat Type of Modules cannot be tested in Automated Test Framework?Advance Thanks
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