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How to get record sys id in email script

Hello experts!I can't get record sys id to be embedded in the approval notification using email script. Scenario:1. I have a requirement to send approval from sn_grc_metric_definition table. I created workflow for this to trigger the approval and not...

rm231 by Tera Contributor
  • 2206 Views
  • 2 replies
  • 1 helpfuls

Resolved! Hide referenced popup in new Service Portal in Helsinki

Hi,Does anyone know, how to disable the Referenced Icon / Magnifying glass in the new Service Portal (Helsinki) on a Record Producer. The popup should stay available globaly, only for some purposes, f.e. on some Record Producers the popup of Referenc...

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Kostya by Tera Guru
  • 23432 Views
  • 23 replies
  • 53 helpfuls

Setting up Create, Read, Write and Delete ACL's

I've created a table called "Dream" I created a user role called Dream user to with the following ACL's: Create, Read, Write and Delete. I need the user to be able to create, delete and edit their own record but be able to read others. I created the ...

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Andre241 by Tera Contributor
  • 4218 Views
  • 8 replies
  • 0 helpfuls

How to use multi row variable set with Flow designer

Hello,   I have to use MRVS in a catalog item and in the flow I have to create new RITMs with the data from the MRVS. The flow designer doesn't recognise the MRVS and I have no idea how to get the data. Anyone can help me with it? Thanks

viktorka by Giga Contributor
  • 11056 Views
  • 7 replies
  • 7 helpfuls

Resolved! Onsubmit catalog client script not working properly

Onsubmit catalog client script not working properly. Need to display an errormessage for some specific countries selected on the catalog form & disable the submit button simultaneously. We have written an on submit client script for that where we are...

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How do I use ReactJS with ServiceNow?

Hello! I am trying to create a widget in ServiceNow using ReactJS. I am following this tutorial (https://codecreative.io/blog/react-component-in-service-portal/) but it is not working in my case. Do you have any suggestions? I have attached the HTML ...

Georgia2 by Mega Contributor
  • 12369 Views
  • 7 replies
  • 5 helpfuls

is varchar same as string?

HI,I want to create a field on table with type varchar? I cannot find varchar....Is it same as string? 

Akki1 by Tera Contributor
  • 11640 Views
  • 3 replies
  • 1 helpfuls

Download all attachments by a separate processor

Hi All, Seeking your help to understand why SNGURU solution is not working in Quebec version. Here's the article I followed to download as I need a separate processor to download all attachments from one table with the zip file name with the ticket n...

pawan2 by Tera Expert
  • 2176 Views
  • 3 replies
  • 0 helpfuls

Resolved! Active transactions - kill from script

Hello good people  TLDR; Pretty much what the title says. I'm assuming you can delete the record in the  "v_cluster_transaction" table, but would it be possible to query and kill certain transactions? I know you can do it from UI, but could it be don...

Sitrix by Tera Guru
  • 4221 Views
  • 4 replies
  • 1 helpfuls

HRSD plugin in instance

Hello Team,I have client who want to use HRSD module only no itsm module they want, Means they want to have instance where they will be using only HRSD module. Is it possible how we can achieve it. As I know if we get new instance there will be ITSM ...

chandan1994 by Tera Contributor
  • 1521 Views
  • 1 replies
  • 0 helpfuls

Impact of increasing size limit of inbound email attachment property.

Hi,I have got one requirement to increase the size limit of the attachment of inbound email. We have a system property for the same. The name of the property is "glide.email.inbound.max_total_attachment_size_bytes" which is having max size limit of 1...

Community Alums by Community Alums  
  • 3287 Views
  • 4 replies
  • 0 helpfuls

Resolved! Dedicated event processor

Experts, Today I am working on an integration with a third party application which makes some POST call to create some CI records on the other application. Since the number of records I am looking at is 100k+ , I did not want to go with the workflow ...

Ram117 by Kilo Sage
  • 4059 Views
  • 7 replies
  • 2 helpfuls